Mark all as read

Settings

Notifications
Casino Complaints

Pending verification for 7 days on evry 7 days


1 month ago
Dear AskGamblers Team,

Dafabet has asked for documents for the second time this month after I already completely verified my account 2 weeks back. As soon as I closed my last complaint they again asked for new set of documents for the deposit I made after last withdrawal. Anyway I wanted to cooperate and compete my verification again but it has been pending for over 7 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.
Furthermore, I would like to clarify that the total disputed amount in this case is ₹4,60,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.
Thank you for your support.
Disputed Casino Dafabet Casino
Amount ₹460000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Hi Team, my withdrawal is successful and my issue is resolved. please close the ticket
User name
Dear Valued Customer,

Apologies for the delayed response.

Please note that the documents you uploaded could not be accepted as they did not meet our verification requirements.

To process your future withdrawal requests Kindly upload the following documents to your account so that we can proceed with the verification:

1. We need a photo of you holding the front side of any one of your government-issued identity documents (Passport, Driver’s License) next to your face.

2.A copy of any Citizen Identity Card (front & back), Passport, Driver's License. The image must be clear and all corners of the ID must be visible.

Please upload them via the 'My Account - Document' page. The documents will undergo a validation check that may take up to 12 hours. Ensure the ID details are clear and readable when zoomed in. For document guidelines, visit: https:­//w­ww.d­af­abe­t.c­om/­in/­faq­s/g­eneral

Thanks again for your patience,

Regards,
Dafabet
User name loyalty-level-1
Hi team, I have uploaded my PAN Card and photo with pan in document section. also attaching it here. kindly verify and process my pending withdrawal.

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

Chart Pointer
60h left
$1,068