Mark all as read

Settings

Notifications
Casino Complaints

Pending money not adding in the wallet


8 months ago

USER NAME - < sent to the casino >

DOB - < removed >

I had made payment of Rs.10000 from my dafabet sports but it was no added in wallet and now it's 2 days the transaction details are Transaction Id

485682585

Transaction Date

13/01/2026 05:05:05 PM

Transaction Amount

10000.00

To

Dafa Sports

Then again today I made a deposit of Rs. 5000 but that money of mine again got stuck the details

Transaction Id

486150174

Transaction Date

15/01/2026 03:08:30 PM

Transaction Amount

5000.00

To

Dafa Sports...

Now I want my money as soon as possible please help me in this

Disputed Casino Dafabet Casino
Amount ₹5000

Discussion

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.


User name
Dear Valued Customer,

As per our checks, for transaction ID 485682­640­/48­568­258­5(same) – 10,000 INR, our payments partner has not yet received the funds. If the amount was deducted from your account, we recommend contacting your bank to request a refund.

Thank you for your patience, and we apologize for any inconvenience.

Thanks,
Dafabet
User name
It's already stretching a lot. The matter only standing on the incompetency of your team to enquire the issue. You can check that I had faith on this platform and being your valued user I am wandering to just solve my issue and add my own money. I have been to my bank home branch multiple time and they told me to ask the receiver's bank that the money is credited or not. The proofs that the money is successfully sent to the receiver bank is attached below. Please enquire about the issue because I want my money as soon as possible.The supported documents are attached below ( the money was sent to either of the transaction ID - 485682640 or 485682585).
User name
Dear customer,

Please note that your latest transaction inquiry has been located. We'll follow up with you as soon as possible.

As for the former transaction, please note that our payment partner hasn't received the money on their end. Since the amount was already deducted, we kindly suggest contacting your bank to request a reversal or refund so they can put the money back into your balance.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1471 / 1544
Avg. Amount $1,111
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 868 out of 909 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
40000 INR Deposit missing for 27 days
I am submitting this complaint regarding an unresolved deposit on my Dafabet account.

Username: TAIBAR677
Dafabet Transaction ID: 527446410
Deposit amount: INR 40,000
Deposit date: 31/08/2026
Payment method: USDT (TRON TRC20)
Amount transferred: 419.618495 USDT
Blockchain TXID: 0180187683f48b153f8063c244fb853fdc13009ad392a3ac351142fe3491439d

The cryptocurrency transaction was successfully completed and confirmed on the TRON blockchain on 31 August 2026. However, the corresponding INR 40,000 deposit has still not been credited to my Dafabet account.

It has now been approximately 27 days since the transaction.

I have contacted Dafabet support multiple times during this period and provided the transaction information necessary to verify the payment. The matter has also been referred to their relevant team for review, but despite the considerable amount of time that has passed, the funds have still not been credited and I have not received a substantive resolution explaining what happened to the confirmed payment.

This is not a recently reported transaction for which I am simply waiting for an initial response. The deposit has remained unresolved since 31 August 2026, despite repeated attempts to resolve the matter directly with the casino.

The blockchain transaction is publicly verifiable as SUCCESSFUL and CONFIRMED. I can provide the transaction history, blockchain confirmation and my correspondence with Dafabet if required.

I am asking Dafabet to manually investigate Transaction ID 527446410, locate the confirmed USDT payment and either credit the corresponding INR 40,000 to my account or provide an appropriate resolution for the funds.

I would appreciate AskGamblers' assistance because almost four weeks have now passed without a resolution.
Chart Pointer
91h left
₹40,000
Dafabet Casino 100000 INR withdrawal not credited since 14092026 Despite Being Marked as Successful
Dear AskGamblers Team,

I kindly request your assistance regarding my 100,000 INR withdrawal from Dafabet Casino, which has not been credited to my bank account since 14/09/2026, despite being marked as successful.

Transaction ID: 529043295
Amount: 100,000 INR
Withdrawal Date: 14/09/2026
Approved: 14/09/2026 at 16:45:40 IST
Status: Successful
UTR: 759034711057

Dafabet confirmed that the withdrawal was successfully processed and provided the above UTR for tracking. However, the amount has still not been credited to my Airtel Payments Bank account.

I contacted my bank regarding the UTR, and they informed me that UTR 759034711057 could not be traced in their system.

Dafabet requested my bank statement for verification, which I provided in PDF format. I also provided an updated statement covering the period from 10/09/2026 until the current date to ensure all relevant transactions were included.


However, despite providing the requested documents, I continue to receive generic responses and repeated requests for the same bank statement, without receiving a clear update regarding the actual status of the payment.

I have fully cooperated with
Dafabet and provided all the information and documents requested. I therefore kindly request AskGamblers' assistance in obtaining a clear resolution regarding this withdrawal.


I would appreciate it if Dafabet could provide a clear update regarding the payment and UTR, or resolve the withdrawal if the funds were not successfully received by my bank.

I'm also attaching my bank statement with this complaint for verification. The statement covers the relevant period and confirms that the 100,000 INR withdrawal has not been credited to my account.

Thank you for your assistance.
Status solved Resolved
₹100,000