Complaint #2236 Dafabet Casino

Pending deposit 17000 INR

By AjayVindula

7 months ago

Dear Dafabet team,

This is regarding my deposit pending. I have done a transaction of 17000/- INR, but amount not credited yet to my wallet.

Kindly review it and credit my account as soon as possible. Below are the details for your reference.

Username: ajayvindula

Transaction id: 485028185

Amount: 17000/- INR

DATE: 10-01-2026

Disputed Casino Dafabet Casino

Reason Delayed payment

Discussion

AskGamblers

• Support Team

6 months ago

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

AjayVindula

6 months ago

Dear Dafabet Support,

Your response is once again misleading and unacceptable.

Despite providing official bank statements, bank confirmation emails, and NPCI confirmation, you continue to claim that the funds were not received on your side. Let me be absolutely clear: both my bank and NPCI have officially confirmed that the funds were successfully credited to the beneficiary account. These confirmations come from regulated banking authorities and cannot be ignored or dismissed without valid counter-evidence.

If your payments partner maintains that the funds were not received, then the issue lies entirely within your internal systems or with your payment partner, not with me. I have completed all required checks and verifications from my end and submitted all supporting documents multiple times.

I now formally request the AskGamblers Support Team to kindly look into this issue. Even after providing all official documents and proofs, Dafabet continues to deny receipt of funds. If Dafabet claims non-receipt, they should be required to provide an official confirmation document from their bank or payment partner, issued by a recognized banking authority. Only such verified documentation can be considered credible.

Without providing any official counter-proof, Dafabet’s repeated claims appear to be an attempt to escape accountability despite clear evidence proving otherwise.

I request immediate escalation, a fact-based review by AskGamblers, and decisive action based on documented proof rather than unsupported statements. This matter cannot be closed on vague claims that directly contradict verified banking confirmations.

I expect a clear, transparent, and evidence-backed response without further delay.

Regards,

Dafabet Casino

• Representative

6 months ago

Dear Valued Customer,

Thank you for your message and for providing the supporting documents.

Following a thorough review, our payments partner has confirmed that the funds have not been received on our side.

We appreciate your patience and cooperation throughout this process.

Dafabet

AskGamblers

• Support Team

6 months ago

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1415 / 1479

Avg. Amount $1,101

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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< personal information removed >

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=======

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