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Payment issues in Dafabet


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By Mani s.
2 months ago
Message on forum

I made a withdrawal request on 2 October 2025 from Dafabet Casino. It has not arrived till now. I complained via live chat and email, but their response is similar. Username :< username removed >

Transaction ID:467252826

Amount:5000 registered email in Dafabet :< email removed> Please help me in this regard. I can trust this site to help with my issue.

Disputed Casino Dafabet Casino
Amount ₹5000

Discussion

User name

Dear @singhmani,

The AskGamblers Complaint Team is kindly asking you to assist the Dafabet Casino team further and send the required verification paperwork.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.

Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.

Thanks for your cooperation.

User name
Dear valued customer,

Thank you for providing your bank statement however the statement has an account number ending in 92019 yet we need the one ending in 22019 as that was the account in which your withdrawal was processed into. To assist you further with your withdrawal we kindly ask you to provide the correct PDF bank statement for your Kotak Mahindra Bank account ending in 22019.

Please ensure that the statement:
Covers the period from 29.09.2025 up to today.
Is in PDF format.
Is not password protected.
Clearly displays your full name, account number, IFSC code, and all transaction details.

Thanks,
Dafabet
User name loyalty-level-1

TRANSACATION ID:467252826

AMOUNT:5000

DATE OF WITHDRAWAL :02/10/25


I ATTACHED A PDF BANK STATEMENT IN YHIS FILE

User name

Dear @singhmani,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1477 / 1550
Avg. Amount $1,138
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 873 out of 914 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000