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Payment delayed and prolonged validation


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By Hassan H.
2 years ago
Message on forum

This dafabet is driving me nuts since 10 days now. Initially I requested a withdrawal of Rs. 20000 on 31/10/2023 and to process that, the team asked me for documents like photo of PAN Card, myself holding PAN Card. I submitted that and after a day when I asked the chat support they asked me to send the same documents again. I kept sending it continuously for 4 days. Then they asked me to send an alternate Id and I send the driving license as well. The next day the chat team member asked me to send PAN Card again. I send that again. This has just been going in loop. I feel this is all machine oriented and they are trying to cheat me. Then on 6/11/2023, they declined my withdrawal. It was way too annoying. Meantime I had made another withdrawal of Rs.5000 on 03/11/2023 which is still pending. It’s been 5 days now. And even for that they asked me to send PAN Card documents to process that withdrawal. I send that and the next day they again asked me to send the same. This has been going on loop again. This whole validation process is not reaching anywhere and my funds are stuck with dafabet. There’s Rs. 974000 in my account and it’s a huge amount. I’m genuinely worried about my funds with dafabet. I honestly they feel they are trying to cheat me and steal my funds. I’m fed up with dafabet and this whole issue is affecting my health as well as I’m not able to sleep or eat. I genuinely submitted all the documents whenever they asked and still they are prolonging this validation and holding my funds. Something needs to be done urgently here.


I request the askgamblers team to interfere and get in touch with dafabet and help me in validating the account and process my withdrawals. It’s my hard earned money and I don’t want dafabet to steal this.



Disputed Casino Dafabet Casino
Amount ₹25000

Discussion

User name loyalty-level-2
Dear AskGamblers team, there’s no progress until now. Dafabet is still playing around with me. Repeatedly asking me for same documents like a machine. I genuinely submitted all my KYC documents. Still they declined both my withdrawals. Now I have given a request for a 3rd withdrawal for an amount of Rs. 100000 on 09/11/2023. Even that’s pending now. There’s Rs. 1300000 left in my account. It’s a huge money and I feel dafabet is planning to cheat me here. I’m fed up like anything. Please help me here
User name

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-2
Dafabet cheaters declined my 2nd withdrawal of Rs. 5000 also. But I’m not going to give up and I just gave the request for 3rd withdrawal for an amount of Rs. 100000. I just don’t know what more should I do to get this withdrawal processed. I’ve been submitting all the documents requested by the team.
It’s a humble request to @askgamblers team to help me in this case. I have Rs. 977000 left in my account which is a huge amount.
User name loyalty-level-2
I’m attaching the screenshot of the transactions history wherein you can see one of the withdrawal request which was declined and other one still remain pending since 6 days. Also I’m attaching the screenshot of the available balance in my account.

Dafabet Casino Complaint Stats

Resolved 1480 / 1555
Avg. Amount $1,138
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 876 out of 918 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000