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Not willing to pay my withdrawals


2 years ago
Hello I am Dudipala Vamsi Krishna. I am From India.Let me tell you about my painful journey with Dafabet.

I Deposited INR 49999 and waited for my suitable games to play. I played and won now total balance is around INR 500k.

After that I went to withdraw partial funds. Withdrawal was pending for few days so I called helpdesk team and was asked to share my id card and holding pictures with id card to inrdoc­ume­­nt­s­@­da­­fab­­et.com. I sent them more than 5 times but no respon­se/­akn­owl­edg­ement from them.How many times I call helpdesk team they say the same words to share the documents again from the registered email.

I am receiving the promotional emails, withdrawal declined emails and shocked when they say that the email is not registered with dafabet.

I attached the screenshots of welcome email, withdrawal declined emails and promotional emails.
Disputed Casino Dafabet Casino
Amount ₹500000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Thanks Team. I see the withdrawals are processed now. Great thanks to Askgamblers and databet social media.
User name
Your pending withdrawal have been assigned to the payments team for processing.
User name loyalty-level-2
So you answered your question.I sent my last 3 months bank statement as POA to inrdoc­ume­nts­@da­fab­et.com which has address mentioned clearly in it. Even after that you still asking for valid POA which is looping back to initial conversation. Not why you guys simply killing time even after I share all the documents.

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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53h left
$1,068