Mark all as read

Settings

Notifications
Casino Complaints

Not crediting inr 15000 deposit and support ignoring proof and sending automated replies


9 months ago

Dear AskGamblers Support Team,

I am requesting your assistance regarding an unresolved deposit issue with Dafabet (Dafa Sports).

On 27 October 2025, I made a deposit of INR 15,000 via Capital Bank Wallet UPI, and the amount was successfully debited from my wallet. However, the funds have still not been credited to my Dafabet account.

Transaction Details

Transaction ID: 471565705

Transaction Date & Time: 27/10/2025, 05:58:15 PM

Amount: INR 15,000

Payment Method: Capital Bank Wallet UPI

Status: Pending

I have contacted Dafabet support multiple times and submitted my payment slip for verification. However, I continue to receive only automated template responses, and they are not checking or validating my payment proof at all.

Every reply simply asks me to check the Cashier page, where the status remains unchanged.

To support my claim, I have attached the complete payment confirmation screenshot, which clearly shows:

The receiver’s UPI ID

The exact date and time of the transaction

The transaction ID

The successful debit status

All necessary payment details required for verification

Despite providing full evidence, there has been no proper investigation, no acknowledgment of my proof, and no progress from Dafabet’s side. This prolonged delay is extremely disappointing and concerning.

I kindly request AskGamblers to intervene and assist in ensuring that Dafabet either credits the deposit to my account or refunds the amount promptly.

Thank you for your support. Please let me know if any additional details or documents are needed.

Best regards,


Disputed Casino Dafabet Casino
Amount ₹15000

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @arjunsagar,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear customer,

We can confirm that your deposit has been completed and the funds are in your account.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
Thank you for the update.

I appreciate you looking into my deposit issue. This amount is important to me, so I kindly request you to prioritize the investigation and provide a clear resolution as soon as possible.

Dafabet Casino Complaint Stats

Resolved 1452 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
93h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
19h left
$288