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Not crediting inr 15000 deposit and support ignoring proof and sending automated replies


6 months ago

Dear AskGamblers Support Team,

I am requesting your assistance regarding an unresolved deposit issue with Dafabet (Dafa Sports).

On 27 October 2025, I made a deposit of INR 15,000 via Capital Bank Wallet UPI, and the amount was successfully debited from my wallet. However, the funds have still not been credited to my Dafabet account.

Transaction Details

Transaction ID: 471565705

Transaction Date & Time: 27/10/2025, 05:58:15 PM

Amount: INR 15,000

Payment Method: Capital Bank Wallet UPI

Status: Pending

I have contacted Dafabet support multiple times and submitted my payment slip for verification. However, I continue to receive only automated template responses, and they are not checking or validating my payment proof at all.

Every reply simply asks me to check the Cashier page, where the status remains unchanged.

To support my claim, I have attached the complete payment confirmation screenshot, which clearly shows:

The receiver’s UPI ID

The exact date and time of the transaction

The transaction ID

The successful debit status

All necessary payment details required for verification

Despite providing full evidence, there has been no proper investigation, no acknowledgment of my proof, and no progress from Dafabet’s side. This prolonged delay is extremely disappointing and concerning.

I kindly request AskGamblers to intervene and assist in ensuring that Dafabet either credits the deposit to my account or refunds the amount promptly.

Thank you for your support. Please let me know if any additional details or documents are needed.

Best regards,


Disputed Casino Dafabet Casino
Amount ₹15000

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @arjunsagar,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear customer,

We can confirm that your deposit has been completed and the funds are in your account.
We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-2
Thank you for the update.

I appreciate you looking into my deposit issue. This amount is important to me, so I kindly request you to prioritize the investigation and provide a clear resolution as soon as possible.

Dafabet Casino Complaint Stats

Resolved 1276 / 1341
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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