Complaint #1875 Dafabet Casino

Not Crediting Deposits Despite Proof INR 6831 Pending

By Vaibhavk

8 months ago

Dear AskGamblers Team,

I made several deposits to Dafabet on 27/10/2025 (from Binance). The funds were debited successfully, but four transactions remain uncredited even after repeated follow-ups.

Uncredited Transactions:

ID: 471539984 | ₹1,765.00

ID: 471539954 | ₹1,490.00

ID: 471539921 | ₹1,698.00

ID: 471539796 | ₹1,878.00

Total pending: ₹6,831.00

Despite providing all payment proofs, screenshots, and hash IDs through 10+ emails, chats, and calls, Dafabet has not resolved the issue. Their support repeatedly says it’ll be credited “within 2 hours,” but it’s now over 3 days and they’re claiming funds not received.

Requesting AskGamblers’ help to verify and get my funds credited or refunded as soon as possible.

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹6831

Discussion

AskGamblers

• Support Team

8 months ago

Dear @Vaibhavk,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

8 months ago

Dear customer,

Please be advised that the Hash IDs have already been forwarded to the PSP.
However, they were not located within their system. Additionally, the PSP has indicated that these Hash IDs correspond to invalid transactions.

Thanks,
Dafabet

Vaibhavk

8 months ago

Im attaching a docx file so that you copy the hashid properly without spaces as i posted the recent post its having space and when checked its showing error

Vaibhavk

8 months ago

I have mailed you guys the transaction ids and the hash IDs with proof of successful payment from my side and im attaching the screenshot of tronscan website where its showing the amount have been successfully went though to your payment Partner
Kindly check once again

You guys are saying the amount has not been credited to your accounts
But in proof its clearly showing the amount have been credited to you guys

And this are the hash IDs and transaction IDs for your reference

Transaction ID: 471539984
Date & Time: 27/10/2025, 02:21:25 PM
Amount: ₹1,765.00
From Cozeni To Common Wallet
Hash ID: 56e141833a995bb1bfcc585c66bde1023e24506bf0a93cd3ddfdfbe2df54a3d9

Transaction ID: 471539954
Date & Time: 27/10/2025, 02:20:48 PM
Amount: ₹1,490.00
From Cozeni To Common Wallet
Hash ID: 14892c1ec4c1fffeccabb7011e4dd127715e335b1c8924f072f97577c1275fc9

Transaction ID: 471539921
Date & Time: 27/10/2025, 02:20:20 PM
Amount: ₹1,698.00
From Cozeni To Common Wallet
Hash ID: 6e1aa3036bca3241cfcaa8f34198f7b11430ba9f0e173c78a6542a509ff56739

Transaction ID: 471539796
Date & Time: 27/10/2025, 02:18:46 PM
Amount: ₹1,878.00
From Cozeni To Common Wallet
Hash ID: 5d95708b3adc8dd4a351b1a4bde1b938882048fe1bbae8a501e369ae5564eb4b

Dafabet Casino Complaint Stats

Resolved 1364 / 1429

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Deposit of 10K INR not credited to the casino wallet

Dear AskGamblers Team and Dafabet Complaints Team,

I am writing to report a deposit of rupees 10k not deposited to the casino wallet.

On 11/06/2026, I made a separate deposit of 10,000 INR. The funds were successfully debited from my bank account, but the Dafabet cashier page continues to show the status as "in progress," and the money has not been added to my wallet. I have already attempted to resolve this through standard customer support channels without success.

Please link this to my ongoing case and review the details below:

Username: JERMYJOY77

Transaction ID: 516748243

Date & Time: 11/06/2026 at 06:08:18 AM

Amount: 10,000 INR

UTR Number: 060847842238

I have attached the successful bank transaction slip and the screenshot of the pending cashier page for this specific transaction.

Please validate this evidence alongside my open complaint and ensure the 10,000 INR is credited to my account.

Regards,

Jermi

88h left

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Dafabet Delaying My Verified Withdrawals 47000 INR

I am requesting AskGamblers' assistance regarding the unnecessary delay of my withdrawals from Dafabet.
On 26 July 2026, I placed the following withdrawal requests:
₹100,00 (Transaction ID: 523505058)
₹17,000 (Transaction ID: 523500005)
₹20,000 (Transaction ID: 523499975)
Total Pending Withdrawal: ₹47,000
Instead of processing my withdrawals, Dafabet requested additional KYC verification documents. I immediately complied and submitted every document they requested.
My account now clearly shows that my documents have been submitted and are currently under review. I have fully cooperated with all verification requirements.
Despite this, all three withdrawals remain pending and no estimated completion time has been provided.
I respect legitimate KYC procedures. However, once all requested documents have been submitted, players should not face unnecessary delays in receiving their own funds.
I kindly request AskGamblers to contact Dafabet and ask them to:
Complete my KYC verification without further delay.
Process all three pending withdrawals immediately after verification.
Explain the reason for the continued delay if any additional review is still required.
I have acted in good faith, provided all requested documents promptly, and I am simply requesting the release of my legitimate funds.
Thank you for your assistance.

94h left

₹47,000

Withdrawal disabled Error Code 310

First dafabet placed a bet limit on my account which is already fully verified account. Then I decided that I don't need to have higher balance in my account because of the bet limits and therefore I was trying to make a withdrawal but I received a message that some error occurred with code 310. Upon checking my withdrawal history it shows that withdrawal was disabled. Contacted their live chat helpline but didn't get any satisfactory answer. Therefore I request that my withdrawals be enabled so that I can get back my funds.

89h left

Deposit successful but not credited in my dafa account

Missing USDT Deposit Not Credited - ID: < username removed > - TxID: 522223950

Respected team,

I am writing regarding a deposit that has not been credited to my account despite the transaction being confirmed on-chain.

Account Details

- Dafabet ID: < username removed >

- Deposit Method: GDpay USDT ERC20

Transaction Details

- Deposit Transaction ID: 522223950

- Amount: 88,033 INR / 915.56 USDT

- Blockchain: Ethereum ERC20

- Transaction Hash: 0x60e7d8b9aaa7de857cd8b5d72210aa7dacd9810337c379e7e60e1e62d16fdd52-

- Time of Deposit: 16 july 2026 and 7 :32 pm

- Status: Confirmed on blockchain

It has been more than 96 hours since I made this deposit. I have contacted support multiple times but keep receiving the same response that "deposit is in process" with no resolution or timeline.

The funds have already left my wallet and the transaction is confirmed. Please escalate this to your payments/finance team and manually credit the amount of 915.56 USDT to my Dafabet ID: < username removed > immediately.

Attachments

1. Screenshot of successful payment from GDpay

2. Screenshot of Dafabet support replies

I request an urgent update on this matter with a resolution ETA. This is a significant amount and the delay is unacceptable.

Thank you for your immediate attention.

Regards,

< personal information removed >

91h left

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Withdrawal is taking too much time and account verification is delayed

My Dafabet withdrawal has been pending since 23rd July 2026. The total stuck amount is 470000 INR

They asked me to upload account verification documents, which I did on 23rd July itself, but still more than 48 hours have passed; it's showing under review only.

Their time frame for checking documents is 48 hours, and I waited that time, and after that I am contacting the AskGamblers team to help out me in this matter.

I would like to tell you that I am a silver vip level customer, but still I am facing this issue, so AskGamblers team, please intervene here and help me get my account verified and my withdrawal processed as soon as possible.

Their email team is not responding to my emails

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Withdrawal amount not received from dafabet for more than 10 days

It’s been more than 10 days; I have not received withdrawal amount of 1 lak inr… Whenever I ask there is no proper response; they are saying like it’s already been successful and providing the transaction I’d as: 619117089575.

There is no amount credited with this ID till date.

Below are the withdrawal details:

Transaction Id 521279594

Transaction Date 10/07/2026 09:38:20 AM

Transaction Amount 100000.00

Status Successful

Transaction UTR Number 619117089575

Transaction Type Withdrawal

From Dafa Sports

To Local Bank Transfer

Also, I am attaching bank statement here. Please get me a resolution on this.

61h left