Dear @dannydangi14444,
The AskGamblers Complaint Team is kindly asks you to clarify the total amount of the disputed withdrawal request/s and update your complaint in a timely manner, and confirm whether you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
We apologize for the inconvenience caused. Kindly note that your withdrawals were previously pending as the required documents had not been received at the time which subsequently you cancelled.
However, upon checking, we can confirm that your received your Proof of Address as per our account verification procedure and your recent withdrawal of Transaction ID: 526163397 was successfully processed.
Regards,
Dafabet
Dear Dafabet Casino,
Kindly note that the player's registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.
Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
We were not able to locate your account or transaction. In order for us to proceed, kindly provide us with your username and transaction ID.
Thanks,
Dafabet
Dafabet Casino Complaint Stats
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