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Not checking my documents and not releasing withdrawals


1 day ago

hi,


I have sent dafabet my HLV documents including my pan card, aadhar card, selfie with both aadhar and pan card and also my bank ståtement as required by dafabet.

I have been sending my documents for the last 2 weeks; they had verified and approved my account. When I placed another withdrawal, they asked me for documents again, which I sent them 5 days back.

I have received an email from dafabet itself that my documents have been merged and approved; however they are not approving my withdrawal.

I have made several queries regarding status of my withdrawal; they said my documents under validation, but I have received the email from dafabet itself about approval of my HLV documents.

I have attached screenshots of the pending withdrawal and email stating that my documents are merged and approved.

Please go through those documents and help me to get my withdrawal.

I have sent my HLV documents multiple times.

< personal information removed >


PENDING WITHDRAWALS:


TRANSACTION ID: 525047984

07/08/2026 07:32:07 PM

Withdrawal

200,000.00

Dafa Sports

GDPay Withdrawal

=======


TRANSACTION ID: 525047901

07/08/2026 07:31:37 PM

Withdrawal

218,770.00

OW Sports

GDPay Withdrawal

Disputed Casino Dafabet Casino
Amount ₹418770

Discussion

86 hours left for 11PD130997 to respond.
User name
Dear Valued Customer,

To process your withdrawal request of transaction IDs 525047984 and 525047901, your account verification is still incomplete.

Kindly upload the following documents to your account so that we can proceed with the verification ;

Another type of government issued ID ( front & back )
Also with a photo of the alternative government issued ID (front & back) next to your face.

The image must be clear and all corners of the ID must be visible.

Please upload them via the 'My Account - Document' page. The documents will undergo a validation check that may take up to 12 hours.

Ensure the ID details are clear and readable when zoomed in.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1403 / 1467
Avg. Amount $1,097
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

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Delayed payment not being credited since August 6th

​Username: Harinandhan123

​Disputed Amount: ₹35,000 INR

​Transaction ID: 524917527

​Date & Time of Transaction: August 6, 2026 at 5:42:42 PM IST

​I am submitting this complaint regarding an uncredited withdrawal from my Dafabet account (Harinandhan123).

​On 6th August 2026 at 5:42 PM, I placed two separate, identical withdrawal requests for ₹35,000 INR each:

​Transaction ID 1: 524917478 (Successfully credited)

​Transaction ID 2: 524917527 (Status marked as "Successful," but funds never reached my bank account)

​Although the system marks Transaction 524917527 as "Successful," the funds have not been credited to my bank account. As of today (12th August), it has been 6 calendar days (and 4 full working days excluding the weekend), exceeding Dafabet's processing timeline.

This is not the first time this has happened. Dafabet exhibits a recurring pattern where, whenever two identical withdrawal amounts are requested simultaneously, only one is credited while the second gets stuck/lost, despite showing as "Successful" on their portal.

I have reached out to customer support multiple times, but I keep getting generic automated responses without any concrete resolution or proof of transfer (such as a valid UTR number for bank tracing).

​I request AskGamblers' intervention to hold Dafabet accountable. I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹35,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.

​I have my bank statements ready to prove that the funds for Transaction 524917527 or 524917478 were never received.

I hope to get this resolved swiftly.

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80h left
₹35,000
Dafabet delayed my withdrawal and my INR 108680 remains unavailable

My Dafabet username is < username removed >, and my current balance is INR 108,679.99.


I have been trying to withdraw my funds since 1 August 2026. On that date, I submitted a withdrawal request for INR 50,000, transaction ID 524259802, but the withdrawal was declined.


What concerns me is that the verification process did not begin promptly after my withdrawal attempt. I had already been trying to access my funds since 1 August, but Dafabet only requested verification documents around 8 August, approximately one week after my first withdrawal attempt.


I submitted the requested documents as soon as they were requested. My account now shows “Documents under review,” but the verification has still not been completed and I remain unable to withdraw my balance.


Therefore, the delay in my case did not begin only when the documents were submitted. I had already been unable to withdraw my money for approximately a week before the verification request was even initiated.


I have fully cooperated with the verification process and I am willing to provide any legitimate additional documents if required. However, I do not believe I should continue facing unnecessary delays in accessing my own funds.


I respectfully ask Dafabet to complete my verification without further delay and allow me to withdraw my INR 108,679.99 balance, or provide a clear explanation for why my withdrawal and verification process has taken this long.

Chart Pointer
87h left
₹108,680
INR 85000 Withdrawal pending after documents submitted

I am requesting assistance regarding an INR 85,000 withdrawal from Dafabet that has been pending since 07 August 2026.

Username: AVI8705

Withdrawal amount: INR 85,000

Withdrawal Transaction ID: 525021215

Withdrawal requested: 07 August 2026 at 03:53 PM

After I requested the withdrawal, Dafabet asked me on 08 August to submit verification documents. I complied with their request.

Dafabet's own account notification now confirms that my documents have been submitted and are currently under review, and states that document review/validation may take up to 72 hours.

I have no objection to legitimate KYC or security verification, and I have cooperated with the requested verification. My concern is that my INR 85,000 withdrawal remains pending while the documents are under review.

I am also attaching my recent transaction history because it provides important context. Dafabet successfully accepted multiple substantial deposits into the same account, including transactions of approximately INR 199,863.54, INR 95,166.51, INR 87,786.67, and multiple INR 100,000 deposits.

My concern is therefore straightforward: deposits were repeatedly accepted successfully, but when I requested a withdrawal of INR 85,000, the payment became subject to a prolonged verification process.

I am not asking Dafabet to bypass any legitimate verification requirement. I am asking them to complete the verification fairly and promptly, identify any outstanding requirements clearly, and release my withdrawal once verification is completed.

I have contacted Dafabet directly and requested:

(1) completion of the document review within their stated timeframe; (2) processing of the INR 85,000 withdrawal; (3) written confirmation of any genuinely outstanding documents; and (4) a specific explanation if payment cannot be processed.

I request AskGamblers' assistance in obtaining a transparent resolution and payment of my legitimately withdrawable balance.

I have screenshots supporting the withdrawal status, document-review notification, account information and recent successful deposits, and can provide any additional evidence required.

Thank you.

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51h left
₹85,000
Declined my latest withdrawal and my INR 105408 remains unavailable during verification
I currently have INR 105,408.69 in my Dafabet account which I am unable to withdraw because my verification remains under review.

I deposited funds into my account and played normally. Initially, I was able to make withdrawals without any problem. On 29 July 2026, two withdrawal requests for INR 10,000 and INR 150,000 were successfully processed.

After I continued playing, my account became limited. When I attempted another withdrawal, the situation changed and I was required to complete additional verification. I submitted the requested documents on 30 July 2026 and was informed that the verification should normally be completed within a maximum of 72 hours.

However, my documents are still shown as "Documents under review" and I have not received any clear explanation as to why the verification has taken this long.

My latest withdrawal attempt was:

Transaction ID: 523954078
Date: 30 July 2026
Amount: INR 40,000
Method: DirePay
Status: Declined

I have fully cooperated with the verification process and I am willing to provide any legitimate additional documents if required. I respectfully ask Dafabet to complete my verification without further unnecessary delay and allow me to withdraw my remaining INR 105,408.69 balance.

I have attached screenshots showing my account details, transaction history, successful previous withdrawals, declined withdrawal, current balance, and the current Documents under review status.
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81h left
₹105,409