Not checking my documents and not releasing withdrawals

Dafabet username Prabhdeep060990

Registered email <removed>

I am filing this complaint against Dafabet because, despite repeated attempts to withdraw my money and numerous efforts to resolve the issue through customer support, I continue to be denied access to my own funds.

My account currently has an available balance of INR 1,09,269.00, which I have been unable to withdraw.

Every time I attempt to place a withdrawal request, the platform displays the following error:

“Sorry, there was an error with your withdrawal. (Code: 310)”

Furthermore, my transaction history clearly displays the status “Withdrawal Disabled.” This is not an isolated incident or a temporary glitch. The same problem has persisted despite repeated attempts over an extended period.

What makes this situation even more unacceptable is that my account is fully verified. There are no pending document requirements or additional verification requests showing on my account. Yet, Dafabet continues to restrict my withdrawal facility without providing any satisfactory explanation.

I have contacted their customer support multiple times through Live Chat and other available channels. Unfortunately, I have received nothing beyond repetitive, generic responses. Nobody has taken ownership of the issue, explained the actual reason for the restriction, or provided a definite resolution timeline.

The situation is extremely distressing. I have INR 1,09,269.00 sitting in my account, but I cannot access or withdraw even a single rupee of it. Every attempt ends in the same error. Since the withdrawal request fails before submission, no transaction ID is generated, making it even more frustrating when I try to explain the problem to their support team.

How can a platform continue to hold a customer’s available balance while keeping the withdrawal facility disabled indefinitely, without providing a transparent explanation?

I have been patient, I have cooperated, and I have repeatedly approached their support team. But my patience is running out. This money is important to me, and being denied access to it without any meaningful explanation has caused considerable financial distress.

I am approaching AskGamblers because Dafabet’s own customer support has failed to resolve this matter. I expect:

1. An immediate investigation into the recurring Error Code 310.

2. A clear and specific explanation for why my withdrawal facility has been disabled.

3. Immediate restoration of my withdrawal facility.

4. Processing of my withdrawal and release of my entire available balance of INR 1,09,269.00, without any further unnecessary delay.

5. A definite written response rather than another automated or generic customer support message.

Evidence attached:* Screenshot showing my available account balance of INR 1,09,269.00.

* Screenshot confirming that my account is fully verified and no documents are pending.

* Screenshot showing the repeated Error Code 310 withdrawal failure.

* Screenshot of the transaction history displaying “Withdrawal Disabled.”

I sincerely request AskGamblers to escalate this complaint and seek immediate intervention from Dafabet.

I cannot keep sending emails, repeatedly explaining the same issue and receiving automated responses while my money remains inaccessible. I have exhausted the normal support channels and am left with no meaningful way to resolve this situation.

I am not asking for a bonus, compensation, or any special favour. I am asking for access to my own money.

Please treat this complaint with the seriousness and urgency it deserves. I expect Dafabet to stop giving generic assurances and take concrete action to restore my withdrawal facility and release my funds.

I need a resolution, not another automated response

Hi AskGamblers,

I’m a Dafabet user with user ID: horserider19

I made a withdrawal of 40,450 rupees on 28/10/2026, trans Id: 533642247. The status of the transaction was updated to successful on 29/10/2026. However, I received 20,000 on that day with UTR 630211106173. The remaining 20450 is not been received to date.

I have contacted Dafabet support on call and email support submitting my bank statement . But in response, I received automated replies to wait 1-4 days, which in reality has crossed more than a week. They don’t have any confirmation on 20450 amount, not even a UTR number.

They even have a follow-up section on the cashier page which does not allow PDF format for upload, but the statement is available only in PDF. So even this method didn’t work for me.

I want AskGamblers to get involved in this matter for a resolution.

Note: PDF format is not supported in your attachments section, so I’m sending a screenshot of the bank statement

Hello, AskGamblers team.

I am asking for your help in locating my funds.

Four withdrawal requests, each for 50,000 INR, have been deducted from my account and are marked as "Successful," (total amount: 200,000 INR), yet the money has not reached my wallet.

When I contacted customer support, I was told to wait up to 4 banking days.

That timeframe has passed, and as the funds still haven't arrived, I reached out to support again but they continue to respond with the same automated messages.

I have attached screenshots as evidence.

Please help me recover my money.

Dear AskGamblers Complaint Resolution Team,

I am submitting this formal complaint against Dafabet due to repeated withdrawal restrictions on my account and the failure of their customer support team to provide a proper explanation or resolution.

Casino Account Details

- Casino Name: Dafabet

- Username: rajuboyapally

- Latest Withdrawal Amount: INR 50,000

- Latest Transaction ID: 534730999

- Transaction Date: 05 November 2026

- Transaction Status: Withdrawal Disabled

- Withdrawal Error Code: 310

Detailed Explanation

My Dafabet account has already been successfully verified. All my KYC documents have been submitted and approved. I have also successfully withdrawn money from Dafabet in the past without any issues.

However, I am now facing repeated withdrawal restrictions. Every time I attempt to withdraw my available funds, the website displays the following error:

"Sorry, there was an error with your withdrawal. (Code: 310)"

Furthermore, my transaction history repeatedly shows the status "Withdrawal Disabled" for multiple withdrawal attempts.

My latest withdrawal request of INR 50,000, under Transaction ID 534730999, dated 05 November 2026, is also marked as Withdrawal Disabled.

I have contacted Dafabet customer support multiple times regarding this issue. Unfortunately, instead of providing a clear explanation or resolving the problem, I continue to receive generic or automated responses.

Nobody has properly explained:

- Why withdrawals have been disabled on my verified account.

- Why my previously successful withdrawal history is no longer being considered.

- Whether there is any restriction, investigation or additional verification pending.

- When I will be allowed to withdraw my available funds.

I have cooperated with the verification requirements and have already established a successful withdrawal history with this casino. I should not be left without access to my funds or a meaningful explanation.

I respectfully request the AskGamblers team to:

1. Investigate the repeated withdrawal restrictions on my Dafabet account.

2. Contact Dafabet and demand a clear, specific, and documented explanation for the withdrawal restriction and Error Code 310.

3. Request that Dafabet review my account verification and previous successful withdrawal history.

4. Request the casino to release my legitimate available balance of INR 50,000, subject to applicable verification and terms.

5. Request restoration of my withdrawal functionality if there is no valid reason to keep it disabled.

6. Ensure that Dafabet provides a meaningful response instead of repeatedly sending generic automated replies.

I am attaching screenshots of Error Code 310, transaction history showing multiple Withdrawal Disabled entries, account verification evidence, previous successful withdrawal records, and customer support communications.

I have made several attempts to resolve this issue directly with Dafabet, but I have not received a satisfactory solution.

I sincerely request AskGamblers to intervene, investigate this matter, and help me obtain a fair and transparent resolution.

A previous successful withdrawal was processed; email screenshots are also attached.

Thank you for your time and assistance.

Regards,

Dafabet Username: rajuboyapally

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I am only receiving bot replies from the Dafabet support team.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹3,00,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Transaction ID: 534541828

Thank you for your support.

-----------------------------

Dear Support Team,

I would like to raise a dispute regarding the following withdrawal transactions dated 30 October 2026.

Transaction details:

1. Transaction ID: 533948676

- Amount: ₹18,000

- Status: Successful

- Issue: I have not received the withdrawn amount in my bank account.

2. Transaction ID: 533948566

- Amount: ₹50,000

- Status: Successful

- Issue: I have received only ₹40,000. The remaining ₹10,000 has not been credited to my bank account.

3. Transaction ID: 533948618

- Amount: ₹50,000

- Status: Successful

- Issue: Please verify the transaction and confirm the credit status.

Although the transactions are showing as successful in the system, the corresponding amounts have not been fully credited to my bank account.

Total disputed amount: ₹78,000.

I request you to investigate these transactions, verify the bank transfer records, and arrange to credit the outstanding amount of ₹78,000 to my bank account at the earliest.

Please share the transaction reference numbers (UTR/RRN) and provide confirmation of the investigation.

Regards

I am raising a complaint against Dafa Sports regarding my pending withdrawal of ₹9,10,282.

Withdrawal Amount: ₹9,10,282

Transaction ID: 533911941

Withdrawal Date: 30 October 2026

Status: Pending

Dafa Sports asked me to upload verification documents through my account. However, I am continuously facing an error while uploading them.

Therefore, I emailed all the required documents directly to [email protected] on 1 November 2026, explaining the upload issue and requesting manual verification.

Despite submitting the documents, my withdrawal is still pending.

I request Dafa Sports to acknowledge my documents, complete the verification and process my withdrawal as soon as possible.

I also request AskGamblers to intervene and help resolve this issue.