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Not able to bet on any game


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By Soumyab
3 months ago

I have 4768 Rs in my common wallet in Dafabet, but I am not able to bet on any game.

Whenever I try to bet getting error saying insufficient balance.

Please remove wagering and allow me to bet on games.

I tried betting on all the games, but was not able to place any bets.

For reference,I have shared screenshots with you.

Username- Soumyab

DOB - <removed>

Discussion

User name

Dear @Soumyab,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear customer,

Upon review of your account, we identified an incomplete game cycle related to your previous bonus:
LD1000067171 - [CW] Bounty Hunt: Harvest of Fortune - Hell Hot 100 Week 2
This bonus should have expired due to incomplete wagering but it remained active in our system.

To resolve the issue, we had to manually decline the bonus on our end.
We can confirm that your issue has now been resolved.
If you have any further questions or require assistance, please feel free to contact us.

Thank you for your understanding.

Thanks,
Dafabet
User name loyalty-level-2
Please update
User name loyalty-level-2
Waiting for the solution

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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