Complaint #1070 Dafabet Casino

Non credited withdrawals

By Sivamsd1

1 year ago

I am filing a complaint against Dafabet Sports for non-credited withdrawals totaling INR 13,000, violating Curacao’s LOK regulations for timely payouts and transparency.

1. INR 8,000 (Txn ID: 433860634, processed 15/04/2025, 15:50:46 IST):
2. - Marked successful but not credited after 12 days.
3. - Dafabet’s emails promise updates but provide no UTR, bank reference, or proof.
2. INR 5,000 (Txn ID - 433851618processed 15/04/2025, 20:28:18 IST):Marked successful but not credited after 12 days.

I’ve emailed ensupport@dafabet.com multiple times, used Live Chat, and called +63 917 800 3652, with no resolution. My bank confirms no funds received (statement attached). I request INR 13,000 credited to my bank account or refunded to my Dafabet account.

Disputed Casino Dafabet Casino

Reason Other

Amount ₹13000

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Sivamsd1

1 year ago

Thank you
My problem was solved you can close the complaint

Sivamsd1

1 year ago

transaction (ID 433851618)Rs .5000 till not credited my bank account it's more than 15 days.
I send a statement pdf through e mail please once check and reply about this as soon as possible resolve my problem

Dafabet Casino

• Representative

1 year ago

Dear valued customer,

We can confirm that transaction (ID 433851618) has been successfully processed. As for the other one (ID 433860634), it was declined and credited back to your gaming account.

We can suggest you to make one more withdrawal.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1360 / 1425

Avg. Amount $1,105

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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Withdrawal is taking too much time and account verification is delayed

My Dafabet withdrawal has been pending since 23rd July 2026. The total stuck amount is 470000 INR

They asked me to upload account verification documents, which I did on 23rd July itself, but still more than 48 hours have passed; it's showing under review only.

Their time frame for checking documents is 48 hours, and I waited that time, and after that I am contacting the AskGamblers team to help out me in this matter.

I would like to tell you that I am a silver vip level customer, but still I am facing this issue, so AskGamblers team, please intervene here and help me get my account verified and my withdrawal processed as soon as possible.

Their email team is not responding to my emails

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It’s been more than 10 days; I have not received withdrawal amount of 1 lak inr… Whenever I ask there is no proper response; they are saying like it’s already been successful and providing the transaction I’d as: 619117089575.

There is no amount credited with this ID till date.

Below are the withdrawal details:

Transaction Id 521279594

Transaction Date 10/07/2026 09:38:20 AM

Transaction Amount 100000.00

Status Successful

Transaction UTR Number 619117089575

Transaction Type Withdrawal

From Dafa Sports

To Local Bank Transfer

Also, I am attaching bank statement here. Please get me a resolution on this.

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Withdrawal Pending Website Upload Error Prevents Verification

I am requesting AskGamblers' assistance regarding my Dafabet account.
My withdrawals were disabled by Dafabet on 28 June 2026. After the restriction was lifted, I submitted a fresh withdrawal request of INR 28,000 on 19 July 2026, which is still pending.
Dafabet requested additional identity verification and instructed me to upload documents through their website. However, every attempt to upload the documents results in the following error:
"Something went wrong. Please try again later."
I have tried multiple times using different browsers and devices, but the upload portal continues to fail. Because of this technical issue, I cannot complete the verification process.
To demonstrate my cooperation, I have already emailed all the requested verification documents directly to Dafabet's verification team using my registered email address ([email protected]) and requested manual verification. I am now waiting for their confirmation and action.
I have fully cooperated with every request. The delay is being caused by Dafabet's technical problem, not by any failure on my part.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Confirm receipt of my emailed verification documents.
Complete my account verification manually.
Resolve the document upload portal issue.
Process my pending withdrawal of INR 28,000 without any further unnecessary delay.
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Verification Portal Error Blocking 133450 Withdrawal

Dear AskGamblers Team,
I am filing a complaint against Dafabet regarding my withdrawal and account verification.
My latest withdrawal request is:
Transaction ID: 523193232
Amount: INR 133,450.00
Date: 23 July 2026
Status: Pending
Before this, Dafabet declined multiple withdrawal requests, including:
ID 522375637 – ₹10,000
ID 522375559 – ₹10,000
ID 522375464 – ₹10,000
ID 522368848 – ₹10,000
ID 522368532 – ₹10,000
ID 522366631 – ₹10,000
ID 522366565 – ₹20,000
ID 522358521 – ₹124,500
ID 522355708 – ₹124,500
Dafabet informed me that verification is required before processing my withdrawal. I immediately cooperated and prepared all requested documents, including my ID, selfie with ID, and identity documents.
However, Dafabet's verification portal repeatedly displays the error:
"Something went wrong. Please try again later."
Because of this technical issue on their own website, I cannot upload the required documents.
To avoid any delay from my side, I emailed all requested verification documents and supporting screenshots to:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Despite fully cooperating, my verification has not been completed and my withdrawal remains pending.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Accept the verification documents already submitted by email or provide a working alternative verification method.
Complete my account verification without further delay.
Process my pending withdrawal of INR 133,450.00 promptly.

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Error Code 310 from past 4 months

Hello AskGamblers,

I am facing a withdrawal issue with my Dafabet account

My account has already been verified, and all my documents have been approved, as shown in the attached screenshots. However, whenever I try to submit a withdrawal request, I immediately receive the following error:

"Sorry, there was an error with your withdrawal. (Code: 310)."

Because of this error, I am unable to submit any withdrawal request.

I have contacted Dafabet Live Chat multiple times, but I only receive generic or automated responses. No one has properly investigated the issue or provided any meaningful assistance.

I have attached screenshots showing that my account is verified and the exact Withdrawal Error Code 310. I kindly request AskGamblers to help investigate this matter and ask Dafabet to resolve the issue so I can submit my withdrawal request successfully.

Thank you.

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withdrawal pending due to intentionally delaying account verification process

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So i am requesting aakgamblers team to please help me getting my withdrawal as soon as possible and also help me getting my account verifed at earliest. I already provided them the requested clear documents which they asked but still they are intentionally delaying it.

Total disputed amount is 182000

Their email team is not accountable and they are just sending a random bot reply to every email.
Providing all three proofs here.
Askgamblers team please intervene here, I need your help.

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Dafabet Casino Crypto - withdrawal is disabled in my account

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thanks

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Also I uploaded my documents on 18th july when they asked, but till now its just showing under review. Their expected time frame to check documents is 48 hour which has surpassed. So please askgambler team intervene here to help getting my account verifcation done more fastly and help me in my withdrawal pending issue. Total disputed amount is 155000 inr.

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Transaction amount: 7200

Time: 02.40 pm

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My account (Username: < username removed >) is fully verified, and my KYC documents have already been approved by Dafabet. My current balance is INR 65,538.43.

Despite having a verified account, every withdrawal request is declined. I have not received any email, notification, or explanation for these rejections.

Declined withdrawals:

Transaction ID: 519525652 – INR 65,338.00 (28 June 2026)

Transaction ID: 522757708 – INR 65,000.00 (19 July 2026)

I have already contacted Dafabet support and submitted a formal complaint requesting the exact reason for the declined withdrawals and immediate release of my funds. However, I have not received any meaningful response.

I respectfully request AskGamblers to mediate this dispute and ask Dafabet to either process my withdrawal immediately or provide a detailed written explanation, with reference to the relevant Terms and Conditions, for rejecting my withdrawals.

I have attached evidence showing my verified KYC status, current balance, withdrawal history, and my complaint sent to Dafabet.

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