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No reason they block withdrawal


To the AskGamblers Complaints Team,

I am filing this formal complaint against Dafabet regarding a significant delay in my withdrawal and a lack of transparency concerning an ongoing account audit.


Timeline of Events:

On 09 29, I submitted a withdrawal request. Shortly after, the request was rejected.

I contacted customer support and was informed that my account was "under routine audit."

Since then, I have followed up with their support team daily. However, I have received nothing but scripted, repetitive responses stating that the audit is "still in progress" and that I must "wait patiently."

As of today, it has been several days without any concrete explanation, evidence of suspicious activity, or an estimated timeframe for completion.


My Position:

I have fully complied with all terms and conditions and have not violated any rules. I believe this indefinite "audit" is being used as a tactic to delay payment. I have already attempted to resolve this directly with the casino, but their communication has been entirely unhelpful and non-transparent.


Desired Outcome:

I request that Dafabet complete the audit immediately and process my pending withdrawal without further delay.


I have attached screenshots of my account balance, the rejected transaction history, and my conversations with their support team as evidence.

Disputed Casino Dafabet Casino
Amount ₩80030090.3

Discussion

62 hours left for Dafabet Casino to respond.
User name loyalty-level-1
They don't block deposits or betting—only withdrawals—to lure you into placing bets until your balance hits zero. This is a total scam site. If my balance isn't restored to its original state, I will take legal action and report this to the media and online communities.
User name loyalty-level-1
I have not violated any rules, and Dafabet has no right to block withdrawals from my account for over a week without a valid reason. Please lift the restriction immediately.
User name
Dear Customer,

Your account is currently undergoing an internal routine check. We have followed up with our Security Team regarding the status of the review and will provide you with an update as soon as further feedback is available.

Please note that, in accordance with Clause 4.5 of our Terms and Conditions, we may conduct random security checks to maintain a high level of security and protect customer funds.

We apologize for any inconvenience caused.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1483 / 1557
Avg. Amount $1,113
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 880 out of 921 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Verification Pending and INR 342008 Balance Inaccessible

I am submitting this complaint regarding a prolonged verification issue on my Dafabet account.


Username: SHAHBAJ6


My account currently has a balance of approximately INR 342,008.71.


On 26 September 2026, I successfully withdrew INR 150,000 under Transaction ID 530225532.


On 27 September 2026, I attempted another withdrawal of INR 200,000, Transaction ID 530255079, but this withdrawal was declined.


I subsequently provided the requested verification documents. On 29 September 2026, Dafabet confirmed through an account notification that my documents had been submitted and were under review.


The notification specifically stated that document review and validation may take up to 72 hours and that I would be informed once the review was completed.


However, more than 72 hours have now passed and my verification is still unresolved. My funds remain in the account and I am unable to proceed normally with my withdrawal.


I have already provided the requested documents and I am simply waiting for Dafabet to complete the verification process.


I am asking Dafabet to complete the verification of my account without further unnecessary delay and allow me to withdraw my legitimate balance.


I can provide screenshots showing my current balance, transaction history, the declined INR 200,000 withdrawal and Dafabet's notification confirming that my documents are under review.


I would appreciate AskGamblers' assistance in resolving this matter.

Chart Pointer
93h left
₹342,009