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My withdrawals declined while my documents remain under review


2 months ago

I deposited INR 40,000 into my Dafabet account on 18 July 2026 and played normally. My current balance and the total amount I am trying to withdraw are INR 73,340.

After I made my first withdrawal request, it was declined, and I was asked to complete verification. I submitted the requested verification documents, but my documents have remained under review, and I still cannot withdraw my balance.

I have made three withdrawal attempts for the same INR 73,340 balance:

Transaction ID 522813885 - 20 July 2026 - INR 73,340 - Declined

Transaction ID 523354637 - 25 July 2026 - INR 73,340 - Declined

Transaction ID 524518074 - 3 August 2026 - INR 73,340 - Declined

All three withdrawal requests were declined. My Dafabet account still shows INR 73,340, while the verification page continues to state that my documents are under review.

I have complied with the verification request, and I am willing to provide any legitimate additional documents if necessary. I would like Dafabet to complete my verification and allow me to withdraw my INR 73,340 balance.

I have attached screenshots showing my deposit and withdrawal history, including the transaction IDs and declined withdrawals, as well as the current Documents under review status.

Disputed Casino Dafabet Casino
Amount ₹73340

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Yes, I see that my documents have been approved. I also withdrew my money. Thanks to askgamblers and dafabet team.
User name

Dear @vaseemjjkk5,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

Apologies for the delayed response.

Kindly note that your shared documents have been validated.

You can proceed to initiate another withdrawal request.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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