Complaint #3327 Dafabet Casino

My withdrawal 100000 not given last 5 months and without any reason close my account

By Ipl N.

3 weeks ago

Dear Support Team & Management,

I am writing this in response to your recent emails regarding the arbitrary confiscation of my withdrawal request of INR 100,000.00 (processed/blocked on 2026-04-09 21:48:41 IST).

I strongly reject your decision to seize my funds under the vague pretext of "management decision" and "internal procedures." Merely citing internal policies without providing concrete evidence, specific logs, or exact clause violations is completely unacceptable and constitutes an unfair business practice.

Please be advised of the following:

Demand for Evidence: I demand a formal written explanation specifying the exact Terms of Service clause I am accused of violating, along with audit logs and evidence supporting your claim within 48 hours.

Regulatory Escalation: If my funds are not released or a valid proof of violation is not provided within 48 hours, I will formally lodge an official complaint against your platform with the

I have strictly adhered to all platform rules and operated in good faith. I expect an immediate re-evaluation of my account and the prompt release of my INR 100,000.00.

Failure to respond with a satisfactory resolution will force me to proceed with all legal and regulatory actions mentioned above without further notice.

Regard,

Transaction ID: 503536720

Date of Request: 09/04/2026

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹100000

Discussion

AskGamblers

• Support Team

5 days ago

Dear all,

Kindly note that the AskGamblers Complaint Team requested and is still awaiting additional information from the Dafabet Casino team.

Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

iplnews7771ip

• India

5 days ago

Dear AskGamblers Team,
You asked Dafabet to provide proof, but they keep ignoring the request and giving different excuses instead. Please go ahead and issue your decision.
I had also filed a complaint with Casino Guru, where they marked the issue as "Unresolved", gave Dafabet 514 black points, and advised me to contact the Curaçao Gaming Authority. I have already sent an email to the Curaçao Gaming Authority along with all the supporting evidence and proofs.
Sincerely,

Dafabet Casino

• Representative

5 days ago

Dear Valued Customer,

We understand that this outcome may be disappointing, and we appreciate your concerns regarding this matter.

Following an internal review, we regret to inform you that your withdrawal request of INR 100,000.00, submitted on 09/04/2026 at 21:48:41 IST, has been confiscated pursuant to a management decision. This action was taken in accordance with our internal policies and Terms of Service, as we found that your account activity violated our website's rules regarding Prohibited Practices.

Please note that such decisions are made only after careful evaluation and in accordance with the platform's regulations. Accordingly, this decision is final and cannot be reversed.

Furthermore, we identified that your account details match those of another account, which constitutes a violation of Section 4.4 of our Terms of Use. Consequently, your account has been suspended.

For further information, please refer to our Terms of Use: https://www.dafabet.com/in/terms-of-use

Thank you for your understanding.

Regards,
Dafabet

iplnews7771ip

• India

1 week ago

Dear
Askgamblers team

It has been 18 days today, but Dafabet is neither submitting any proof nor releasing my money. They are just keeping silent and hiding behind their Terms and Conditions. I request AskGamblers to handle my case on priority and take direct charge of it, because 18 days have already passed and there is no visible progress at all.

Dafabet Casino Complaint Stats

Resolved 1507 / 1582

Avg. Amount $1,160

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 901 out of 943 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (279)

Dafabet Casino Complaints

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I had deposited 4000 but they saying money not received

I had deposited 4000 on dafa
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Transaction ID: UPI00000889876920261021222539
Amount: ₹4000.00
Narration: UPI/DR/756082071474/Aman Kumar Singh/YESB/001425000000051/Payment from PhonePe
Transaction mode: UPI
Date: 21 Oct 2026

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Withdrawal marked successful but not received or refunded

Complaint Details:

I am raising this complaint regarding an unresolved INR 99,950 withdrawal from Dafabet.

- Withdrawal amount: INR 99,950
- Transaction ID: 531160567
- Withdrawal requested: 5 October 2026
- Status shown by Dafabet: Successful
- Payment method: Bank transfer to Airtel Payments Bank

Dafabet marked this withdrawal as successful and provided a UTR. However, the amount has not been credited to my bank account.

On 6 October 2026, Dafabet support informed me that the payment had been processed on their end and that local bank transfers could take 1–4 banking days. I was also informed that the Payments Team would review the issue.

Despite following up with customer support, I have continued to receive generic responses without a clear resolution. As of 19 October 2026, the amount has neither been credited to my bank account nor refunded to my Dafabet wallet.

I have experienced previous withdrawal issues with Dafabet, including transactions that were eventually returned to my wallet. I am therefore concerned about the handling of this withdrawal and the lack of a clear resolution.

I even checked with my bank side and they confirmed UTR not traceable.

I request AskGamblers to help me obtain:

1. A proper investigation into transaction ID 531160567.
2. Verifiable proof of the actual payment status and transfer details.
3. If the transfer failed, an immediate refund of INR 99,950 to my Dafabet wallet, or successful payment to my bank account.

Providing my bank statement showing the missing credit, and correspondence with Dafabet support.

I request a specific resolution rather than another generic response stating that the payment has been processed.

Thank you.

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Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 9 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹3,50,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

transaction id: 532726072

Thank you for your support.

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Withdrawal requests repeatedly declined

I currently have a balance of 430.80 USD that I am unable to withdraw.

I am stuck in an endless loop with their system and support team.

Every time I submit a withdrawal request or provide what they ask for, it gets rejected, and I am forced to start the entire process over again. They are completely blocking my payout without giving any clear reason.

I have fully cooperated, but they refuse to release my money.

I request AskGamblers' urgent intervention to break this cycle and compel Dafabet to pay out my winnings.

Username: Wualis

Disputed Amount: 430.80 USD

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I have attached screenshots and want dafabet to resolve my issue as soon as possible.

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Deposit not Receive 3000 Ticket 1466884

Dear Dafabet Support Team,

I am writing to report that my deposit of ₹2,999.01 was successfully debited from my bank account on 09 October 2026, but the amount has not been credited to my Dafabet account.

Please find the transaction details below:

Deposit Amount: ₹2,999.01

Transaction Date: 09 October 2026

Transaction Time: 12:38 AM

Transaction ID: T261009242254799127965422

UTR Number: 561600383675

Payment App: PhonePe

The payment status shows successful on PhonePe, and the amount has been deducted from my bank account. However, the deposit is still missing from my Dafabet account.

I have attached the payment receipt as proof of the transaction. Please investigate this issue, verify the payment using the UTR number, and credit the amount to my Dafabet account as soon as possible.

I look forward to your prompt response and resolution.

Thank you.

Best regards,

Ticket #1466884

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Details of the transaction:

• Account Username: < username removed >

• Withdrawal Amount: 5,300 INR

• Transaction Date: 05/10/2026

• Processed Date: 05/10/2026

• Payout Method: Local Bank Transfer

• Transaction ID: 531165119

The withdrawal status inside my Dafabet account is showing as "Success" / "Completed". However, the standard processing window has passed, and the funds have still not hit my bank account.

I have reached out to Dafabet customer support multiple times and escalated the issue via email, but 1 keep receiving generic responses without being provided a valid Unique Transaction Reference (UTR) number or external bank clearance receipt that my bank needs to track the funds.

Kindly mediate this issue and help me compel Dafabet to either provide a valid UTR tracking number so my bank can locate the funds, or reverse the 5,300 INR back into my gaming account balance.

Thank you.

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Dear AskGamblers Team,

I hope you are doing well.

I am writing to kindly seek your assistance regarding my Dafabet account verification, which has been pending for over 9 days. I have submitted the required documents in accordance with Dafabet’s verification guidelines and have been cooperating fully throughout the process.

I understand that verification may take some time, and I sincerely appreciate the efforts involved. However, I would be grateful if you could kindly look into my case and help facilitate the process, as I am currently unable to withdraw my funds.

For your reference, the disputed amount is ₹9,400 (INR).

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I would sincerely appreciate your support in helping me resolve this matter at the earliest convenience. Please let me know if any further information or documentation is required from my side.

Thank you very much for your time, understanding, and assistance.

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