My very long pending deposit is pending for 38 days
Transaction Id - 465030429
Transaction Date -20/09/2025 12:05:15 PM
Transaction Amount - 505.00
From - Capital Bank Wallet UPI
To - Dafa Sports
Dafabet sports ID - < personal information removed >
Status Pending
My payment has been stuck for 38 days now and every time when I mail or chat live on help@indiacsonline.com, an automated reply is generated that " We are yet to secure the amount and our concern team is working on your issue and once we secure the money, the amount will be credited". I have raised a deposit ticket to deposit an amount of Rs. 505 but at the time of transaction, the payment was done for Rs.500 and till then the transaction was stuck in the process for 38 days. Every time I talked to customer executive for help there are automated tailored answers... Please help me in resolving my issue either they deposit my deposited money in my dafasports wallet or revert it to my bank account from which I made the payment...
Please verify and resolve my issue as soon as possible because it's been very long pending deposit money, which is not been credited yet in my wallet...