Complaint #188 Dafabet Casino

My verification process takes several months

By namita299

2 years ago

I have been trying to verify my account for several months.

Dafabet asked for the documents and I have already sent everything (PAN ID, Aadhaar card, a selfie with PAN ID, a selfie with Aadhaar card, proof of address...).

They always say I need to send it again, I've sent different photos of the same documents several times. They just don't verify my account.

When I ask for a withdrawal, they refuse and ask for the documents again.

I need help I have about 20k USD in my account. I have everything, I can send all the necessary screenshots and emails

Thanks

Disputed Casino Dafabet Casino

Reason Verification issues

Amount $20000

Discussion

AskGamblers

• Support Team

1 year ago

Dear all,

Following a careful review of valid information and proof, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities. AskGamblers Complaint Team found player registered more than one account on our website, to be precise, four different accounts.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

Inactive user

2 years ago

No news so far, my case remains the same, I have sent the documents again and no response so far

AskGamblers

• Support Team

2 years ago

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1346 / 1411

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Error Code 310 from past 4 months

Hello AskGamblers,

I am facing a withdrawal issue with my Dafabet account

My account has already been verified, and all my documents have been approved, as shown in the attached screenshots. However, whenever I try to submit a withdrawal request, I immediately receive the following error:

"Sorry, there was an error with your withdrawal. (Code: 310)."

Because of this error, I am unable to submit any withdrawal request.

I have contacted Dafabet Live Chat multiple times, but I only receive generic or automated responses. No one has properly investigated the issue or provided any meaningful assistance.

I have attached screenshots showing that my account is verified and the exact Withdrawal Error Code 310. I kindly request AskGamblers to help investigate this matter and ask Dafabet to resolve the issue so I can submit my withdrawal request successfully.

Thank you.

93h left

withdrawal pending due to intentionally delaying account verification process

My dafabet withdrawal is pending from 18 july 2026, i uploaded the account verification documents on 18th july itself, and according to their team it take 48 hour in reviewing them. Which has clearly passed.
So i am requesting aakgamblers team to please help me getting my withdrawal as soon as possible and also help me getting my account verifed at earliest. I already provided them the requested clear documents which they asked but still they are intentionally delaying it.

Total disputed amount is 182000

Their email team is not accountable and they are just sending a random bot reply to every email.
Providing all three proofs here.
Askgamblers team please intervene here, I need your help.

91h left

₹182,000

Dafabet Casino Crypto - withdrawal is disabled in my account

Hi,

I make all the deposits and withdrawal using crypto as payment menthol in my account but suddenly since last 2 weeks, crypto withdrawal option is disabled but I can see it in deposit. I reached out to support to enable it but they are sending bot replies about deposit, I don't have any issue with deposit. please kindly enable crypto withdrawal method in my account

thanks

93h left

Withdrawal pending and processing taking too long

My complaint is dafabet intentionally delaying my withdrawal and holding it unnessarily. On 18th july i placed withdrawal request but from 3 days they have not paid my withdrawal, its just pending. When I asked them about this on email. They are just sending irrelevant deposit type bot emails.
I request askgamblers team to please intervene and help me getting my withdrawal as soon as possible from dafabet.

Also I uploaded my documents on 18th july when they asked, but till now its just showing under review. Their expected time frame to check documents is 48 hour which has surpassed. So please askgambler team intervene here to help getting my account verifcation done more fastly and help me in my withdrawal pending issue. Total disputed amount is 155000 inr.

91h left

₹155,000

Deposit of 7200 inr not credited

Transaction I'd: 521892048

Date: 14/07/2026

Transaction amount: 7200

Time: 02.40 pm

Hello sir, I have made deposit of 7200 via BHIM APP ( UPI METHOD). THE UTR OF THE TRANSACTION IS 144703075820. Even after uploading screenshot of payment via cashier, I still haven't received my amount in dafabet gaming id. Please solve the issue immediately.

69h left

₹7,200

Verified Account but Withdrawal Declined

I am filing this complaint against Dafabet regarding the repeated rejection of my withdrawal requests without any explanation.

My account (Username: < username removed >) is fully verified, and my KYC documents have already been approved by Dafabet. My current balance is INR 65,538.43.

Despite having a verified account, every withdrawal request is declined. I have not received any email, notification, or explanation for these rejections.

Declined withdrawals:

Transaction ID: 519525652 – INR 65,338.00 (28 June 2026)

Transaction ID: 522757708 – INR 65,000.00 (19 July 2026)

I have already contacted Dafabet support and submitted a formal complaint requesting the exact reason for the declined withdrawals and immediate release of my funds. However, I have not received any meaningful response.

I respectfully request AskGamblers to mediate this dispute and ask Dafabet to either process my withdrawal immediately or provide a detailed written explanation, with reference to the relevant Terms and Conditions, for rejecting my withdrawals.

I have attached evidence showing my verified KYC status, current balance, withdrawal history, and my complaint sent to Dafabet.

91h left

₹65,000

Dafabet cypto deposit not credited

I made a deposit of INR134600 Rs by using crypto. Usually, crypto deposits are instant, but here still crypto deposit is still not credited even after waiting 10 hours and the dafabet support team is not at all responding to mails and chat. As their customer support seems automated and receiving automated responses. It's been very frustrating to me.

@Askgamblers need your help to resolve my issue. My attaching all the relevant documents for the crypto deposit payment.

69h left

₹134,600

Forcefully applying bonus on my account and not even verifying it for so long

Hi AskGamblers,

I am dropping this complaint after utter disappointment with the customer support of Dafabet, which is useless and bot-driven.

Firstly, they failed to verify my account, and it has been pending for so long. Even after multiple follow-ups, nothing happened, and now they forcefully applied some random bonus and are marking all my winnings as bonus amount.

I placed bets using my raw cash deposit of INR 4K without opting into any bonus.

My winnings were incorrectly credited to my Bonus Balance instead of my Cash Balance. I spoke with their support team multiple times, asking which bonus this is and who applied but they can't help me. As I can see and verified by them, there is no active bonus in my account. When asked how they can apply something automatically, they again provided the same bot-based repetitive responses, which are useless. This is completely a breach of customers' trust, where the casino is applying the bonus without the knowledge of the customer, which is not only unethical but also illegal.

I would request Dafabet to please review my transaction and casino betting history and manually transfer my winnings to my withdrawable cash wallet immediately.

Also, please verify my account, which has been pending for so long despite providing all the documents. My ID is SSINGH241

Regards

ID: SSINGH241

45h left

Account documents verification and withdrawal delayed

My Dafabet user ID is sakir25256

I uploaded my documents 10 days ago for account verification purposes and an account withdrawal concern. But till now it is showing account verification in review and as a result, they are just declining my withdrawal requests.

So, AskGamblers team, please intervene here and help getting my account verified and my withdrawl

Total disputed amount is 69000

AskGamblers team, please intervene here because, according to the Dafabet team, they take 48 to 72 hours to review the documents, but for 10 days they are just delaying my verification.

So kindly help me resolve this account verification issue.

68h left

₹69,000

Dafabet delaying verification for 10 days

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹3,60,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

91h left

₹360,000