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My transaction is successful and money is not credited to my account


1 year ago
I have made deposit of 25000 INR on 15/10/2024 at 17:28 IST and still now the transaction is pending. At the initial days they said that they're following up the transaction but now they're saying that the funds are not received and asking me to contact my bank account. But clearly the transaction is successful and I have payment receipt for the transaction. I think the fault is from the payment partner and they are simply saying that we didn't received your funds
Disputed Casino Dafabet Casino
Amount ₹25000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Finally after 7 months, I got my funds back and I'm thankful to the Askgamblers for helping throughout the process and being there.
But I wish Dafabet should be careful from now as 7 months is not a short period of time. These seven months I had so many problems and faced mental stress and made so many debts due to this transaction problem. If there was option for compensation then surely I would have opted to it.
But still thank you Askgamblers for helping me.
User name

Dear @Crazykiller,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1276 / 1341
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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