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My transaction is successful and money is not credited to my account


1 year ago
I have made deposit of 25000 INR on 15/10/2024 at 17:28 IST and still now the transaction is pending. At the initial days they said that they're following up the transaction but now they're saying that the funds are not received and asking me to contact my bank account. But clearly the transaction is successful and I have payment receipt for the transaction. I think the fault is from the payment partner and they are simply saying that we didn't received your funds
Disputed Casino Dafabet Casino
Amount ₹25000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Finally after 7 months, I got my funds back and I'm thankful to the Askgamblers for helping throughout the process and being there.
But I wish Dafabet should be careful from now as 7 months is not a short period of time. These seven months I had so many problems and faced mental stress and made so many debts due to this transaction problem. If there was option for compensation then surely I would have opted to it.
But still thank you Askgamblers for helping me.
User name

Dear @Crazykiller,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1364 / 1429
Avg. Amount $1,104
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
USDT deposit successfully sent but not credited

Dear AskGamblers Team,

I request your assistance regarding a deposit dispute with Dafabet.

On 26 July 2026, I made a deposit of ₹10,000 via USDT (TRC20) using the payment details and QR code generated by Dafabet. The blockchain transaction was completed successfully and has been fully confirmed. However, my Dafabet account still shows the deposit as Pending, and my account balance remains ₹0.00.

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Dafabet Deposit Details

Transaction ID: 523538443

Transaction Date & Time: 26 July 2026, 03:02:27 PM

Amount: ₹10,000

Status on Dafabet: Pending

From: ViPay to: Dafa Sports

Network: USDT (TRC20)

Recipient Wallet: TM6yTvF9i8EAFax5wCHJDhswMqRpmnJs5c

Transaction Hash (TXID): 4f870072c07dc5cad71419edc7a5456847de6f3a5f2838fe66152aa7abad9765

Blockchain Status: Successful and Confirmed

The wallet address displayed by Dafabet exactly matches the wallet address to which I transferred the funds. This confirms that the payment reached the destination wallet generated by Dafabet.

Despite this, the deposit has not been credited to my gaming account. I have already contacted Dafabet Support and provided all the requested evidence, including:

Dafabet deposit request with QR code.

Payment page showing the generated wallet address, SafePal transfer confirmation, TronScan blockchain confirmation.

Screenshot showing the deposit is still marked Pending in my Dafabet account.

As of today, I have not received my deposit or any meaningful resolution.

I respectfully request that AskGamblers intervene and ask Dafabet to investigate this payment with their payment provider and credit my ₹10,000 deposit immediately, as the blockchain evidence clearly shows the transaction was completed successfully.

Thank you for your assistance.

Chart Pointer
95h left
₹10,000
Verification Portal Error Blocking 133450 Withdrawal
Dear AskGamblers Team,
I am filing a complaint against Dafabet regarding my withdrawal and account verification.
My latest withdrawal request is:
Transaction ID: 523193232
Amount: INR 133,450.00
Date: 23 July 2026
Status: Pending
Before this, Dafabet declined multiple withdrawal requests, including:
ID 522375637 – ₹10,000
ID 522375559 – ₹10,000
ID 522375464 – ₹10,000
ID 522368848 – ₹10,000
ID 522368532 – ₹10,000
ID 522366631 – ₹10,000
ID 522366565 – ₹20,000
ID 522358521 – ₹124,500
ID 522355708 – ₹124,500
Dafabet informed me that verification is required before processing my withdrawal. I immediately cooperated and prepared all requested documents, including my ID, selfie with ID, and identity documents.
However, Dafabet's verification portal repeatedly displays the error:
"Something went wrong. Please try again later."
Because of this technical issue on their own website, I cannot upload the required documents.
To avoid any delay from my side, I emailed all requested verification documents and supporting screenshots to:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Despite fully cooperating, my verification has not been completed and my withdrawal remains pending.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Accept the verification documents already submitted by email or provide a working alternative verification method.
Complete my account verification without further delay.
Process my pending withdrawal of INR 133,450.00 promptly.
Status solved Resolved
₹133,450