My long pending deposit money not credited in my wallet
Transaction Id - 434232437
Transaction Date -15/04/2025 09:18:37 PM
Transaction Amount - Rs.5000.00
From - YONO UPI
To -Dafa Sports
My payment is stuck from 25 days now and everytime when I mail or chat live on help@indiacsonline.com, an automated reply is generated that "Your deposit screenshot of INR 5,000.00 on 15/04/2025 21:18 IST is incomplete. Please provide a detailed screenshot showing the successful status, deposit date, time, amount, 12 digit UTR/reference number, UPI Transaction ID, bank name and receiver's details via CASHIER. For upload instructions, refer to this guide: https://cdn-images.dafatouzhu.org/cashier/cashier-upi-process-1080x1920.mp4." or " The concern team is working on your issue and once the secure the money the amount will be credited".
The attachment link in history and follow up of cashier tab is not available to attach screenshot of payment... please verify and resolve my issue as soon as possible because it's very long pending deposit money which is not credited yet in my wallet...