Complaint #1923 Dafabet Casino

My deposit of 1000 INR not credited in account

By Slashgvy

6 months ago

I have a deposit worth 1000 INR with Dafabet txn ID 475472449 done on 17-11-2025 at 09:23 pm. UTR no:495100170187.

I had entered the correct UTR number in the billing box of the completed transaction, but the amount didn't reflect in my Dafabet balance.

I have emailed the screenshot of the successful transaction, including the UTR number visible on it, and also uploaded it to the deposit history section.

The deposit still shows pending.

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹1000

Discussion

AskGamblers

• Support Team

6 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Inactive user

6 months ago

I have received the funds in my account. Thanks.

Dafabet Casino

• Representative

6 months ago

Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Inactive user

6 months ago

The email i got from dafabet had this body:
"This is regarding your deposit follow-up for Transaction ID: 475472449, INR 1,000.00 (Correct amount as per the slip: INR 10,000.00) submitted on 17 November 2025 at 21:23:24 IST. This transaction is a duplicate transaction that has already been credited to another account. Due to this, your claim is declined. Security checks are being done in processing a transaction."

They claim that the correct transaction amount was 10,000 and not 1000 as i specified. And also say that the amount was already credited to another user. Both of their claims are wrong. The correct amount for that transaction ID was 1000 and I only took a screenshot of the banking receipt with utr number once I realised that the amount did not reflect in my balance and I had to upload the ss in the deposit section for further proof. I'm attaching the dafabet transaction ID 475472449 screenshot below to prove that both their claims are wrong. The third party site that they directed me to pay the amount might have stolen the money or it's a technical error in dafabet part or dafabet support is straight up lying.

Please look into this @askgamblers. Thanks.

Dafabet Casino Complaint Stats

Resolved 1276 / 1341

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

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I am writing to file an official complaint against Dafabet regarding a deposit that has not been credited to my account, despite multiple follow-ups via live chat and email.
On June 6, 2026, at 11:33 PM, I made a deposit intended for my Dafabet account via HTPay Banking. The payment was processed successfully from my end via PhonePe, but the status on the Dafabet deposit page is still showing as "Pending."
Here are the complete details of the transaction:
Dafabet Transaction ID: 516122265
Transaction Date & Time: 06/06/2026, 11:34:31 PM
Dafabet Requested Amount: ₹1999.00
Actual Successful Paid Amount: ₹1,997.39
Paid To: Lokeshi Meena (XXXXXX3297@freecharge)
Bank Transaction ID: T2606062333148611508684
UTR Number: 922251682757
Payment Message/Reference: b0516znaxtlp
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I request AskGamblers to kindly intervene and help me resolve this issue so that my funds can be credited to my account or refunded immediately. I have attached the screenshots of both the pending deposit request and the successful bank transfer for your reference.
Thank you for your assistance.

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My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

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I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

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@dafabet please verify my account now and process my withdrawal.

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I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

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I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

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I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

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Here are the details of my transactions:

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I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

I have written to their support team multiple times, but they always come back with irrelevant responses, asking for a deposit slip when I am talking about withdrawal.

When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

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