Complaint #1923 Dafabet Casino

My deposit of 1000 INR not credited in account

By Slashgvy

10 months ago

I have a deposit worth 1000 INR with Dafabet txn ID 475472449 done on 17-11-2025 at 09:23 pm. UTR no:495100170187.

I had entered the correct UTR number in the billing box of the completed transaction, but the amount didn't reflect in my Dafabet balance.

I have emailed the screenshot of the successful transaction, including the UTR number visible on it, and also uploaded it to the deposit history section.

The deposit still shows pending.

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹1000

Discussion

AskGamblers

• Support Team

10 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Inactive user

10 months ago

I have received the funds in my account. Thanks.

Dafabet Casino

• Representative

10 months ago

Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Inactive user

10 months ago

The email i got from dafabet had this body:
"This is regarding your deposit follow-up for Transaction ID: 475472449, INR 1,000.00 (Correct amount as per the slip: INR 10,000.00) submitted on 17 November 2025 at 21:23:24 IST. This transaction is a duplicate transaction that has already been credited to another account. Due to this, your claim is declined. Security checks are being done in processing a transaction."

They claim that the correct transaction amount was 10,000 and not 1000 as i specified. And also say that the amount was already credited to another user. Both of their claims are wrong. The correct amount for that transaction ID was 1000 and I only took a screenshot of the banking receipt with utr number once I realised that the amount did not reflect in my balance and I had to upload the ss in the deposit section for further proof. I'm attaching the dafabet transaction ID 475472449 screenshot below to prove that both their claims are wrong. The third party site that they directed me to pay the amount might have stolen the money or it's a technical error in dafabet part or dafabet support is straight up lying.

Please look into this @askgamblers. Thanks.

Dafabet Casino Complaint Stats

Resolved 1471 / 1544

Avg. Amount $1,111

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 868 out of 909 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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Withdrawal amount of INR 40000 has not been credited for 20 days

Hi @dafabet team

I withdrew Rs 40000 on 8th September.

It was successful but has not been credited to my bank account yet.

I tried to contact customer support, but there has not been much response from them, so I am contacting you here to resolve my issue.

Please understand my issue, recheck with the payment partners, and please credit the amount to my account

Transaction ID: 528406947

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40000 INR Deposit missing for 27 days

I am submitting this complaint regarding an unresolved deposit on my Dafabet account.

Username: TAIBAR677
Dafabet Transaction ID: 527446410
Deposit amount: INR 40,000
Deposit date: 31/08/2026
Payment method: USDT (TRON TRC20)
Amount transferred: 419.618495 USDT
Blockchain TXID: 0180187683f48b153f8063c244fb853fdc13009ad392a3ac351142fe3491439d

The cryptocurrency transaction was successfully completed and confirmed on the TRON blockchain on 31 August 2026. However, the corresponding INR 40,000 deposit has still not been credited to my Dafabet account.

It has now been approximately 27 days since the transaction.

I have contacted Dafabet support multiple times during this period and provided the transaction information necessary to verify the payment. The matter has also been referred to their relevant team for review, but despite the considerable amount of time that has passed, the funds have still not been credited and I have not received a substantive resolution explaining what happened to the confirmed payment.

This is not a recently reported transaction for which I am simply waiting for an initial response. The deposit has remained unresolved since 31 August 2026, despite repeated attempts to resolve the matter directly with the casino.

The blockchain transaction is publicly verifiable as SUCCESSFUL and CONFIRMED. I can provide the transaction history, blockchain confirmation and my correspondence with Dafabet if required.

I am asking Dafabet to manually investigate Transaction ID 527446410, locate the confirmed USDT payment and either credit the corresponding INR 40,000 to my account or provide an appropriate resolution for the funds.

I would appreciate AskGamblers' assistance because almost four weeks have now passed without a resolution.

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Hi

I am using dafabet acc from a long time
Recently my dafabet asked for document verification and i have submitted all my documents and successfully verified my acc
When I tried to withdraw amount they removed crypto withdrawal options as I have deposited from crypto .When I tried to withdraw amount through another payment method the withdrawal are getting declined by saying payment mismatch
Disputed amount is 10000
I am uploading the withdrawal declined proofs below please check and help to withdraw my money

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I made a ₹100,000 withdrawal from my Dafabet account, but only ₹74,000 was credited to my bank account. The remaining ₹26,000 has not been received.

Transaction ID: 528903369
UTR: 138710482666
Withdrawal: ₹100,000
Received: ₹74,000
Missing: ₹26,000

I have contacted Dafabet several times and provided my bank statement and transaction details. Dafabet has confirmed that the ₹26,000 is still under investigation and has been escalated to their Payment Team, but the issue remains unresolved.

I am requesting AskGamblers’ help in getting the outstanding ₹26,000 resolved, either credited to my bank account or returned to my Dafabet wallet if the bank credit cannot be confirmed.

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Delaying veriifcation and withdrawal since 7 days

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 8 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹1800 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

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Dear AskGamblers Team,

I kindly request your assistance regarding my 100,000 INR withdrawal from Dafabet Casino, which has not been credited to my bank account since 14/09/2026, despite being marked as successful.

Transaction ID: 529043295
Amount: 100,000 INR
Withdrawal Date: 14/09/2026
Approved: 14/09/2026 at 16:45:40 IST
Status: Successful
UTR: 759034711057

Dafabet confirmed that the withdrawal was successfully processed and provided the above UTR for tracking. However, the amount has still not been credited to my Airtel Payments Bank account.

I contacted my bank regarding the UTR, and they informed me that UTR 759034711057 could not be traced in their system.

Dafabet requested my bank statement for verification, which I provided in PDF format. I also provided an updated statement covering the period from 10/09/2026 until the current date to ensure all relevant transactions were included.

However, despite providing the requested documents, I continue to receive generic responses and repeated requests for the same bank statement, without receiving a clear update regarding the actual status of the payment.

I have fully cooperated with
Dafabet and provided all the information and documents requested. I therefore kindly request AskGamblers' assistance in obtaining a clear resolution regarding this withdrawal.

I would appreciate it if Dafabet could provide a clear update regarding the payment and UTR, or resolve the withdrawal if the funds were not successfully received by my bank.

I'm also attaching my bank statement with this complaint for verification. The statement covers the relevant period and confirms that the 100,000 INR withdrawal has not been credited to my account.

Thank you for your assistance.

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Dear team

My username Shivam00086

transaction id 528949535

I made a withdrawal of Rs 10000 on 13/09/2026, but the money has still not been credited to my account.

I am attaching my statement for the last three months up to today.

It is showing as successful, and you have given a UTR, but I am sure that the UTR is for a failed transaction because my Airtel Payments Bank account was put under UPI restrictions.

Please look into this matter and reverse the amount to my Dafabet wallet.

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I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and help me to update my email id without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

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I have already provided my documents on 10th of September, and it's still pending.

I have followed up multiple times with the Dafabet support team and have not heard.

Some of the chat screenshots with the support team to this email.

Kindly please intervene and help me withdraw my stuck amount of 2,22,000 INR.

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And if ask on chat or email they say its under review, it took so long time. I have 7 pending withdrawal and received not even a one.

My username is DILESH02 and email address registered is < email removed >.

I will attach all proofs also. Pls help me resolve this case as soon as possible.

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