Complaint #1923 Dafabet Casino

My deposit of 1000 INR not credited in account

By Slashgvy

8 months ago

I have a deposit worth 1000 INR with Dafabet txn ID 475472449 done on 17-11-2025 at 09:23 pm. UTR no:495100170187.

I had entered the correct UTR number in the billing box of the completed transaction, but the amount didn't reflect in my Dafabet balance.

I have emailed the screenshot of the successful transaction, including the UTR number visible on it, and also uploaded it to the deposit history section.

The deposit still shows pending.

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹1000

Discussion

AskGamblers

• Support Team

8 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Inactive user

8 months ago

I have received the funds in my account. Thanks.

Dafabet Casino

• Representative

8 months ago

Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Inactive user

8 months ago

The email i got from dafabet had this body:
"This is regarding your deposit follow-up for Transaction ID: 475472449, INR 1,000.00 (Correct amount as per the slip: INR 10,000.00) submitted on 17 November 2025 at 21:23:24 IST. This transaction is a duplicate transaction that has already been credited to another account. Due to this, your claim is declined. Security checks are being done in processing a transaction."

They claim that the correct transaction amount was 10,000 and not 1000 as i specified. And also say that the amount was already credited to another user. Both of their claims are wrong. The correct amount for that transaction ID was 1000 and I only took a screenshot of the banking receipt with utr number once I realised that the amount did not reflect in my balance and I had to upload the ss in the deposit section for further proof. I'm attaching the dafabet transaction ID 475472449 screenshot below to prove that both their claims are wrong. The third party site that they directed me to pay the amount might have stolen the money or it's a technical error in dafabet part or dafabet support is straight up lying.

Please look into this @askgamblers. Thanks.

Dafabet Casino Complaint Stats

Resolved 1364 / 1429

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Deposit of 10K INR not credited to the casino wallet

Dear AskGamblers Team and Dafabet Complaints Team,

I am writing to report a deposit of rupees 10k not deposited to the casino wallet.

On 11/06/2026, I made a separate deposit of 10,000 INR. The funds were successfully debited from my bank account, but the Dafabet cashier page continues to show the status as "in progress," and the money has not been added to my wallet. I have already attempted to resolve this through standard customer support channels without success.

Please link this to my ongoing case and review the details below:

Username: JERMYJOY77

Transaction ID: 516748243

Date & Time: 11/06/2026 at 06:08:18 AM

Amount: 10,000 INR

UTR Number: 060847842238

I have attached the successful bank transaction slip and the screenshot of the pending cashier page for this specific transaction.

Please validate this evidence alongside my open complaint and ensure the 10,000 INR is credited to my account.

Regards,

Jermi

88h left

₹10,000

Dafabet Delaying My Verified Withdrawals 47000 INR

I am requesting AskGamblers' assistance regarding the unnecessary delay of my withdrawals from Dafabet.
On 26 July 2026, I placed the following withdrawal requests:
₹100,00 (Transaction ID: 523505058)
₹17,000 (Transaction ID: 523500005)
₹20,000 (Transaction ID: 523499975)
Total Pending Withdrawal: ₹47,000
Instead of processing my withdrawals, Dafabet requested additional KYC verification documents. I immediately complied and submitted every document they requested.
My account now clearly shows that my documents have been submitted and are currently under review. I have fully cooperated with all verification requirements.
Despite this, all three withdrawals remain pending and no estimated completion time has been provided.
I respect legitimate KYC procedures. However, once all requested documents have been submitted, players should not face unnecessary delays in receiving their own funds.
I kindly request AskGamblers to contact Dafabet and ask them to:
Complete my KYC verification without further delay.
Process all three pending withdrawals immediately after verification.
Explain the reason for the continued delay if any additional review is still required.
I have acted in good faith, provided all requested documents promptly, and I am simply requesting the release of my legitimate funds.
Thank you for your assistance.

94h left

₹47,000

Withdrawal disabled Error Code 310

First dafabet placed a bet limit on my account which is already fully verified account. Then I decided that I don't need to have higher balance in my account because of the bet limits and therefore I was trying to make a withdrawal but I received a message that some error occurred with code 310. Upon checking my withdrawal history it shows that withdrawal was disabled. Contacted their live chat helpline but didn't get any satisfactory answer. Therefore I request that my withdrawals be enabled so that I can get back my funds.

89h left

Deposit successful but not credited in my dafa account

Missing USDT Deposit Not Credited - ID: < username removed > - TxID: 522223950

Respected team,

I am writing regarding a deposit that has not been credited to my account despite the transaction being confirmed on-chain.

Account Details

- Dafabet ID: < username removed >

- Deposit Method: GDpay USDT ERC20

Transaction Details

- Deposit Transaction ID: 522223950

- Amount: 88,033 INR / 915.56 USDT

- Blockchain: Ethereum ERC20

- Transaction Hash: 0x60e7d8b9aaa7de857cd8b5d72210aa7dacd9810337c379e7e60e1e62d16fdd52-

- Time of Deposit: 16 july 2026 and 7 :32 pm

- Status: Confirmed on blockchain

It has been more than 96 hours since I made this deposit. I have contacted support multiple times but keep receiving the same response that "deposit is in process" with no resolution or timeline.

The funds have already left my wallet and the transaction is confirmed. Please escalate this to your payments/finance team and manually credit the amount of 915.56 USDT to my Dafabet ID: < username removed > immediately.

Attachments

1. Screenshot of successful payment from GDpay

2. Screenshot of Dafabet support replies

I request an urgent update on this matter with a resolution ETA. This is a significant amount and the delay is unacceptable.

Thank you for your immediate attention.

Regards,

< personal information removed >

91h left

₹88,033

Withdrawal is taking too much time and account verification is delayed

My Dafabet withdrawal has been pending since 23rd July 2026. The total stuck amount is 470000 INR

They asked me to upload account verification documents, which I did on 23rd July itself, but still more than 48 hours have passed; it's showing under review only.

Their time frame for checking documents is 48 hours, and I waited that time, and after that I am contacting the AskGamblers team to help out me in this matter.

I would like to tell you that I am a silver vip level customer, but still I am facing this issue, so AskGamblers team, please intervene here and help me get my account verified and my withdrawal processed as soon as possible.

Their email team is not responding to my emails

92h left

₹470,000

Withdrawal amount not received from dafabet for more than 10 days

It’s been more than 10 days; I have not received withdrawal amount of 1 lak inr… Whenever I ask there is no proper response; they are saying like it’s already been successful and providing the transaction I’d as: 619117089575.

There is no amount credited with this ID till date.

Below are the withdrawal details:

Transaction Id 521279594

Transaction Date 10/07/2026 09:38:20 AM

Transaction Amount 100000.00

Status Successful

Transaction UTR Number 619117089575

Transaction Type Withdrawal

From Dafa Sports

To Local Bank Transfer

Also, I am attaching bank statement here. Please get me a resolution on this.

61h left