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Dafabet Casino - My Dafabet account closed since December 2024

RESOLVED

Complaint Info

Disputed casino

Dafabet Casino

Amount

₹ 210547

1 month ago

Username - JAATBRO

Date of Birth - <removed>

Total disputed amount - 2,10,547 INR

Hello Dafabet casino,

Please open my account and return my balance funds of 2,10,547 Rupees as soon as possible.

Kindly help me as I am in need of my funds due to financial problem.

Dafabet closed my account on December month of 2024 without informing me.

I had requested for manual withdrawal request of my balance funds of 2,10,547 INR since December 2024.

Since December 2024, I have not received my manual withdrawal from Dafabet yet and when I live chat with them and ask them about my withdrawal request, they respond with same kind of replies like

" We are sorry to hear that you account has been compromised, First please reset your password to ensure that your Dafabet account is secured and that only you can access it."

But i am unable to reset or login to my Account at all.

"Dear Sunil, I have made a follow-up on your manual withdrawal request,"

@AskGamblers teams, I have attached screenshots of my email communications with Dafabet email support team since December 2024 here.

Kindly check and help me as soon as possible. I am in urgent need of my funds.

1 month ago

Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

1 month ago

Hello @Dafabet casino

My Dafabet account has been Re-opened today but my withdrawals has been declined 4 times today. I am also unable to place any bets from my account.

I have attached SCREENSHOTS please check them and help me withdraw My money.

When i place bets it says :
"You are not permitted to place wagers online with this account "

"Max bet for this selection is Rs 98.44"

1 month ago

Hello @Dafabet casino,

My withdrawals has been declined again today.
I am also unable to place any bets from my account.

I have attached SCREENSHOTS please check them now and help me withdraw My Funds.

When i place bets it says :
"You are not permitted to place wagers online with this account "

"Max bet for this selection is Rs 98.44"

1 month ago

Hello,

We sincerely apologize for any inconvenience caused.
Please know that the relevant department is actively reviewing the situation and doing everything they can to resolve it.
You will be promptly updated as soon as there are any new developments regarding your withdrawals.

Thank you for your patience and understanding.

Kind regards,

1 month ago

Hello @Dafabet casino,


Please let me know once you have resolved it so I can place new withdrawals after you update me here.
Please fix the issue as soon as possible i will be waiting for you to update me here.
Thank you for your timely response!

1 month ago

Hello @Dafabet casino,

my withdrawal still pending and its getting declined.

please help me process my withdrawal

1 month ago

Dear valued customer,

Your account has been reopened, and you can now withdraw your funds.

Regards,
Dafabet

AskGamblers
1 month ago

Dear @Sunil.Kumar,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.