Complaint #2802 Dafabet Casino

My account verification is still pending despite submitting all the required documents

By Abhishek K.

1 month ago

I am writing to formally raise a complaint regarding the issues I am facing with my account on Dafabet.

I have been attempting to withdraw my funds, but my request has not been processed. Additionally, my account verification is still pending despite submitting all the required documents within the given timeframe. This delay is causing unnecessary inconvenience and concern.

Here are the details of my issue:

Account Username/ID:- sudeep88bbk

Date of Withdrawal Request:- 26/04/2026

Amount Requested: -47472 and 65981

Verification Documents Submitted On:-29-04-2026

I kindly request you to look into this matter urgently and:

Process my pending withdrawal without further delay.

Complete the verification of my account as soon as possible.

If there are any issues with my documents or additional requirements, please inform me promptly so I can take the necessary action.

I expect a timely resolution to this matter. If the issue remains unresolved, I may be forced to escalate this complaint to the appropriate regulatory authorities.

Thank you for your immediate attention.

Disputed Casino Dafabet Casino

Reason Verification issues

Amount ₹47472

Discussion

AskGamblers

• Support Team

1 month ago

Dear @Abhi7879ss,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dafabet Casino

• Representative

1 month ago

Dear customer,

Kindly be informed that in order to move forward with your request, we need you to upload a different government-issued ID (front and back) along with a photo of yourself holding the ID. Please upload these via your 'My Account' page. As soon as these are received, we will resume with your concern.

Thanks,
Dafabet

Dafabet Casino

• Representative

1 month ago

Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1274 / 1339

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

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