Complaint #1806 Dafabet Casino

My account verification is being delayed and withdrawal was declined

By krishna828

10 months ago

Hello, I'm using dafabet with id -Krishna828. I have 1.98 lakh INR in my dafabet account. Recently when I have attempted to withdraw 49000 rupees, it was delayed, and when I have asked about it through mail, they have asked me to submit documents for account verification. Initially I have submitted documents and after a few days without any reason I have been asked to submit again. And then when I have enquired about my verification, they have asked me submit documents again. I have submitted my documents 3 times already. They said they will verify within 12-24 hours but it's already been 10 days and I have been made to submit documents 3 times without any verification. I ask your help in verification of my account swiftly so that I can withdraw my money. Please help. I'm attaching the screenshots of proofs.

Disputed Casino Dafabet Casino

Reason Declined payment

Amount ₹192000

Discussion

AskGamblers

• Support Team

9 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

Dear @krishna828,

AskGamblers Complaint Team would like to remind you that the casino management as well as the relevant payment processor used for processing their transactions can not be hold responsible for the fluctuations of the crypto-currency involved into the dispute as well as the currency exchange or implemented fees Since you already confirmed you have received the payment, we have no other choice but to close the case as Resolved.

In addition, we would like to remind you that, in case of a disagreement with this outcome, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

We thank both parties for their assistance during the complaint process.

krishna828

9 months ago

In regards to your withdrawal 198,800 made on 17/10/2025 21:02:29 IST that was subjected to a 3% fee, please be advised that as per T&C 7.5, we reserve the right to apply a handling fee on deposits and withdrawals to cover third-party transaction costs, depending on the payment method used. Therefore the amount credited to your wallet is INR 192,836

I received this message in my mail. I have always used bank account transfer for my dafabet withdrawal. Even the declined and cancelled withdrawals this month have been bank withdrawals. But when you are about to complete your account verification, you have removed bank account withdrawal option from my account. I have only crypto withdrawal available in my account. This was deliberately done by you. Now you are saying you are taking handling fee for third party transactions?

Why did you remove my bank withdrawal option? Now you are collecting 3% fee after providing only crypto withdrawal?

Please return my 3% fee .

krishna828

9 months ago

I have put withdrawal request for 198800 rupees. But there was a fee of 3% that is 5964 rupees cut from the withdrawal amount and I have received an amount of 192836 rupees. Dafabet has first transaction of every month free of charge. My first transaction of the month 49000 rupees was declined by dafabet and other transactions also were cancelled by me because of verification process. As 198000 rupees was the first successful transaction of the month, I would like dafabet to remove the 3% fee and give me 5964 rupees back to me

AskGamblers

• Support Team

9 months ago

Dear @krishna828,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1415 / 1479

Avg. Amount $1,101

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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Declined my withdrawal and also not possible to convert currency

Hello team,

I am yesterday made withdrawal via crypto currency but they declined 2 times ,

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Deposits pending for 9 months amounts not credited to wallet

I am filing a formal complaint against Dafabet / Dafa Sports regarding six deposits that have been pending for approximately 9 months. The amounts were debited from my bank account but have never been credited to my Dafa Sports wallet.

Despite multiple follow-ups with Dafa Sports customer support via live chat and email, I have only received delayed, generic, or unhelpful responses. No proper resolution has been provided to date.

I am providing all necessary details below

Transaction ID: 474854500

Transaction Date: 14/11/2025 11:03:58 AM

Transaction Amount: 6000.00

From DuniyaTransfer Intent to Dafa Sports

UTR: 392250164422

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UTR : 394448438363

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UTR: 394056831202

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Transaction Date: 20/02/2026 03:19:43 PM

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Status: Failed

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UTR: 512326915805

Transaction ID: 490967111

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Transaction Amount: 600.00

Status: Pending

From: Warrantpay UPI to: Dafa Sports

UTR: 924472008499

Transaction ID: 489300790

Transaction Date: 28/01/2026 02:31:24 PM

Transaction Amount: 500.00

Status: Failed

From: TopPay UPI to: Dafa Sports

UTR: 000354154884

I request AskGamblers to intervene and help me get these pending deposits credited to my account as soon as possible. I have provided all transaction screenshots and UTR numbers.

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Disabled withdrawal without any reason

This website really harassed me so much that I am forced to file a complaint. First, they took such a long time to verify my account, and now, after a month, the documents got verified; they disabled the withdrawal. Every time I get this error: Sorry, there was an error with your withdrawal. Code 310, and every time I chat with them, they don't even know what this, sometimes they say you unconfirmed deposit and sometimes they say something else. After 04-08, I never made any deposit and whatever they are saying is totally false. I will attach a screenshot also, pls help me solve this account problem asap, total amount involved is 11900 usdt and my username is < username removed >

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Withdrawal disabled and withdrawal error code 310

Hi.
I joined Dafabet from 2026.
When I tried to withdraw the funds 3 days ago, I received error 310 (screenshot attached). I contacted customer support and received a response that They will check and I need to wait but dont know how long...?

I ask for help with withdrawing my funds.
All deposits were debited from my wallet and credited to my Dafabet account.

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Withdrawal showing successfull since 5 days but bank account not credited

I made a withdrawal of INR 40000 on 8/8/2026. After a few hours my withdrawal shows successful on my dafabet accounts payments history page with transaction UTR number displayimg also. After confirming with the support team they told me that the withdrawal is successful and credited to my bank account. However no such transaction with the UTR number displayed has been credited to my bank account yet. The support team is not listening to my concern and giving generic responses only.

I request Askgamblers team to accept my complaint and help me to credit my disputed withdrawal amount.

My dafabet username is < username removed >

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Username: Harinandhan123

Disputed Amount: ₹35,000 INR

Transaction ID: 524917527

Date & Time of Transaction: August 6, 2026 at 5:42:42 PM IST

I am submitting this complaint regarding an uncredited withdrawal from my Dafabet account (Harinandhan123).

On 6th August 2026 at 5:42 PM, I placed two separate, identical withdrawal requests for ₹35,000 INR each:

Transaction ID 1: 524917478 (Successfully credited)

Transaction ID 2: 524917527 (Status marked as "Successful," but funds never reached my bank account)

Although the system marks Transaction 524917527 as "Successful," the funds have not been credited to my bank account. As of today (12th August), it has been 6 calendar days (and 4 full working days excluding the weekend), exceeding Dafabet's processing timeline.

This is not the first time this has happened. Dafabet exhibits a recurring pattern where, whenever two identical withdrawal amounts are requested simultaneously, only one is credited while the second gets stuck/lost, despite showing as "Successful" on their portal.

I have reached out to customer support multiple times, but I keep getting generic automated responses without any concrete resolution or proof of transfer (such as a valid UTR number for bank tracing).

I request AskGamblers' intervention to hold Dafabet accountable. I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹35,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.

I have my bank statements ready to prove that the funds for Transaction 524917527 or 524917478 were never received.

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Dafabet is creating unnecessary hurdles for me so that i cant withdraw my funds because I'm in profit. They have asked for my verification documents again and again and everytime i submit , they get rejected without any reason. This is going on from past 20 days. I have submitted every document for 6-7 times but they don't take any action. I have talked to their live chat agent and sent multiple emails to resolve my issue but everytime i receive same copy paste reply. I have been patient and i have waited for too long and i have tried every way possible on dafabet to resolve my issue but to no avail. If we lose money then thats fine but if we are in profit, they start harrasing us like this. Please take note. Im attaching some screenshots of my emails.I expect askgamblers to get my complaint resolved. I shall be thankful to Ask gamblers.

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hi,

I have sent dafabet my HLV documents including my pan card, aadhar card, selfie with both aadhar and pan card and also my bank ståtement as required by dafabet.

I have been sending my documents for the last 2 weeks; they had verified and approved my account. When I placed another withdrawal, they asked me for documents again, which I sent them 5 days back.

I have received an email from dafabet itself that my documents have been merged and approved; however they are not approving my withdrawal.

I have made several queries regarding status of my withdrawal; they said my documents under validation, but I have received the email from dafabet itself about approval of my HLV documents.

I have attached screenshots of the pending withdrawal and email stating that my documents are merged and approved.

Please go through those documents and help me to get my withdrawal.

I have sent my HLV documents multiple times.

< personal information removed >

PENDING WITHDRAWALS:

TRANSACTION ID: 525047984

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Withdrawal

200,000.00

Dafa Sports

GDPay Withdrawal

=======

TRANSACTION ID: 525047901

07/08/2026 07:31:37 PM

Withdrawal

218,770.00

OW Sports

GDPay Withdrawal

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My Dafabet username is < username removed >, and my current balance is INR 108,679.99.

I have been trying to withdraw my funds since 1 August 2026. On that date, I submitted a withdrawal request for INR 50,000, transaction ID 524259802, but the withdrawal was declined.

What concerns me is that the verification process did not begin promptly after my withdrawal attempt. I had already been trying to access my funds since 1 August, but Dafabet only requested verification documents around 8 August, approximately one week after my first withdrawal attempt.

I submitted the requested documents as soon as they were requested. My account now shows “Documents under review,” but the verification has still not been completed and I remain unable to withdraw my balance.

Therefore, the delay in my case did not begin only when the documents were submitted. I had already been unable to withdraw my money for approximately a week before the verification request was even initiated.

I have fully cooperated with the verification process and I am willing to provide any legitimate additional documents if required. However, I do not believe I should continue facing unnecessary delays in accessing my own funds.

I respectfully ask Dafabet to complete my verification without further delay and allow me to withdraw my INR 108,679.99 balance, or provide a clear explanation for why my withdrawal and verification process has taken this long.

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