Complaint #2250 Dafabet Casino

Multiple deposits pending worth more than 1 lakh INR

By chvamsi007

4 months ago

Dear AskGamblers Complaints Team,

I am writing to formally raise a complaint against Dafabet regarding multiple pending deposit transactions that have not been credited to my Dafabet account, despite successful payment completion from my bank side.

Below are the details of the pending deposit transactions:

Deposit Transaction IDs:

481860743

480782601

479868825

478817891

478813787

478342120

478179293

478002393

477362773

454394580

Deposit Amount: ₹5,000

Transaction Date & Time: 01-08-2025, 5:30:17 PM

All the above transactions were completed successfully from my bank. However, the amounts have neither been credited to my Dafabet wallet nor refunded back to my bank account.

I have contacted Dafabet support multiple times via email, calls, and live chat. Unfortunately, I keep receiving the same generic response stating “we are yet to secure the amount”, without any clear explanation, proof, or timeline for resolution. This issue has been ongoing for a long time, and there has been no meaningful progress.

Having multiple deposits pending simultaneously is unacceptable and indicates serious negligence in handling customer funds. This has caused me financial stress and loss of trust in the platform.

I request AskGamblers to kindly intervene and help escalate this matter with Dafabet to ensure one of the following is done at the earliest:

Credit all pending deposit amounts to my Dafabet account, or

Refund the full amounts back to my original bank account.

I am ready to provide any additional proof such as bank statements, transaction screenshots, or payment confirmations if required.

Thank you for your support. I hope this issue will be resolved promptly with your intervention.

Sincerely,

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹100700

Discussion

AskGamblers

• Support Team

3 weeks ago

Dear all,

After careful consideration and evaluation of the situation at hand, it has been determined that due to the inability of Dafabet Casino to provide a clear timeframe for the conclusion of the ongoing investigation, and taking into account the significant duration of time that has already transpired, the AskGamblers Complaint Team had no other choice but to close the complaint as Unresolved.

We do, however, recommend Dafabet Casino to request a reopening of the complaint, once the investigation has been concluded.

Dafabet Casino

• Representative

3 weeks ago

Dear customer,

Please note that we are still working on your inquiry. We apologize for any inconvenience or delays you are experiencing.

Regards,
Dafabet

chvamsi007

4 weeks ago

It's been 6 months not 6 days

Still you are saying you still working?

Dafabet Casino

• Representative

4 weeks ago

Dear Valued Customer,

We apologize for the inconvenience caused. Kindly note that your issue is still under review, and our team is actively following up on it. We will contact you as soon as an update becomes available.

We appreciate your patience and understanding.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1274 / 1339

Avg. Amount $1,048

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

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