Multiple deposits of 8000 and 3000 were not credited to my gaming account
Hiii guys multiple deposits were pending and whenever I have contacted customer care and they are clueless regarding issue. Please find the attachments below for proofs .
1.deposit
deposit details of 3000 inr
Date of transaction - 10/12/2025
Transaction I'd - 479290938
Time of transaction - 10/12/2025
Amount - 3000 inr
Receiver details - Bhat store
UPI I'd of received -jkbmer00748049
2.Deposit
Deposit details of 8000 inr
Transaction I'd -479930620
Amount -80000
Date -14/12/2025
Time - 11.30 am
Payment - upi(paym
Receiver details -Basanta Kumar jena
Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.
As we had informed you, our payment provider hasn't received the amount and we do encourage you to reach out to your bank for a refund.
Thanks,
Dafabet
Then provide your payment partner bank statement and I request @Dafabet casino to provide bank statement of your Beneficiary Basanta Kumar Jena.
Dear @Askgamblers have a look on these fraudulent company and I am requesting simple bank statement of their payment partner and they are not providing from last 10 days and they will wait 4 days more and again they will say same dialogue. Please take a action against these fraudulent company and also you ask them to provide bank statement
My question is if they haven't received funds why they can't provide a simply bank statement
Following further review, we have confirmed that the funds were not received on the third party’s end. We still encourage you to follow up with your Bank for refund.
Thank you for your understanding.
Thanks,
Dafabet
Dafabet Casino Complaint Stats
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