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Multiple deposits marked as failed even though amount has been debited from my gaming account


1 year ago
On 02/04/2025 at 12:09pm and 1: 20 pm I made a payment of INR 1000 each ( totally 2000) to Dafa Sports via UPI transfer mode. However, despite the funds being instantly deducted from my bank and paid to the specified UPI ID, My deposit status was marked as Failed - Not even Pending like it usually is in cases where there's a slight delay - I've sent a mail with all the necessary details to the relevant support team but am yet to receive any resolution or response. I will attach all the transaction details and screenshots below. Kindly register this complaint as the status being marked as Failed makes this an urgent case as opposed to if it was just marked as pending. Thank you @askGamblers team
Transaction Details 1
Amount : 1000
Transaction I'd : 430097853
Date : 02/04/2024
Time : 12:09 :31 pm
UPI : phone pay
Utr :929725422236
Transaction details 2
Amount : 1000
Date:02/04/202
Transaction I'd : 430108335
Time : 01:20:08 pm
UPI : phone pay
Utr : 547800087144
Disputed Casino Dafabet Casino
Amount ₹2000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
I have received my funds. Please close the case
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1276 / 1341
Avg. Amount $1,048
Avg. Complaint Duration 8 days
Avg. Response Time 1 day
Apostaconfiavel
COMPLAINT REFERRED BY AGCCS PARTNER Apostaconfiavel (215)

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