Complaint #2778 Dafabet Casino

Missing 3486 CNY funds for 50 hours

By 伟斌颜.

1 month ago

Message on forum

I am reporting a severe delay in fund processing by Dafabet. On April 23rd, I initiated a wallet transfer (ID 506063395) for 3486.31 CNY, which failed due to their system error. Since then, I have contacted their support and compliance department over 10 times. Despite their repeated "High Priority" promises and even an official complaint filed to FCLRC, my balance remains 0.79. Dafabet is now ignoring my requests and illegally retaining my funds. I request AskGamblers to mediate and help recover my funds.

Disputed Casino Dafabet Casino

Reason Missing Funds

Discussion

AskGamblers

• Support Team

1 month ago

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

YWB666

• China

1 month ago

Math Doesn't Lie: A 6 CNY bet cannot consume 3,486 CNY in seconds.
1. The Math Challenge: Dafabet claims I used the funds for betting. My fixed bet was 6 CNY. To lose 3,486 CNY, I would have needed to place 581 bets in a matter of minutes. This is physically and technically impossible.
2. Where are the Logs? If I placed 581 bets, Dafabet should have 581 lines of betting logs. Why haven't they provided them to AskGamblers? Because those bets NEVER HAPPENED.
3. The Silent Points: Once again, if I had placed over 500 bets, my Cash Points would have skyrocketed. They remain at ZERO growth.
4. The Truth: The funds were removed manually during the wallet transfer by their staff. Dafabet is now trying to label a "system error" as "player gameplay."

I challenge Dafabet: Upload the betting history for those 581 rounds of 6 CNY bets here. If you can't, refund the money immediately.

Dafabet Casino

• Representative

1 month ago

Dear Valued Customer,

Based on our review, we confirm that your deposit has been successfully credited to your gaming account, and the corresponding amount has already been wagered.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

YWB666

• China

1 month ago

Dafabet Fails to Provide Evidence - Requesting Final Resolution

Thank you, AskGamblers, for your intervention. I would like to point out the following facts regarding Dafabet’s latest response:

1.

Zero Evidence of Gameplay: Dafabet claims I "lost" the funds in slots, but they have failed to provide a timestamped betting history. My own account's betting history for that period is EMPTY. If the money was lost through gameplay, where are the logs?

2.

The "Cash Points" Proof: This is the most critical point. My Cash Points (loyalty points) did NOT increase during the time they claim I lost 3,486 CNY. As per the platform’s logic, any slot wager generates points. Zero points growth proves that NO betting occurred.

3.

Manual Error vs. Gameplay: The funds disappeared during a manual transfer by their staff. Dafabet is trying to cover up a system/manual error by labeling it as a "gambling loss."

4.

Bad Faith Investigation: They keep saying they are "investigating," but it has been days. This is a clear delay tactic.

I request AskGamblers to demand Dafabet to provide:

A complete Betting History for the disputed 3,486 CNY.

A Cash Points Statement for the same period.

If they cannot provide these, it proves the funds were illegally removed.

Dafabet Casino Complaint Stats

Resolved 1275 / 1340

Avg. Amount $1,049

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino

My withdrawal amount not yet received it shows successful but amount not yet received

Transaction I’d :- 515928004

Amount:- 36500

My withdrawal as been kept but amount was not yet received till now in withdrawal history it shows withdrawal was successful completed but amount not yet received to my bank account please make sure that solve this problem as soon as possible make and I also I have attached my bank statement below please check it

87h left

₹36,500

Deposit not received once again

Dear AskGamblers Team,
I am writing to file an official complaint against Dafabet regarding a deposit that has not been credited to my account, despite multiple follow-ups via live chat and email.
On June 6, 2026, at 11:33 PM, I made a deposit intended for my Dafabet account via HTPay Banking. The payment was processed successfully from my end via PhonePe, but the status on the Dafabet deposit page is still showing as "Pending."
Here are the complete details of the transaction:
Dafabet Transaction ID: 516122265
Transaction Date & Time: 06/06/2026, 11:34:31 PM
Dafabet Requested Amount: ₹1999.00
Actual Successful Paid Amount: ₹1,997.39
Paid To: Lokeshi Meena (XXXXXX3297@freecharge)
Bank Transaction ID: T2606062333148611508684
UTR Number: 922251682757
Payment Message/Reference: b0516znaxtlp
I have already submitted all valid payment proofs and screenshots to Dafabet's support team multiple times, but I have not received any positive response or resolution. The funds have been debited from my bank account, but they are not reflecting in my casino balance.
I request AskGamblers to kindly intervene and help me resolve this issue so that my funds can be credited to my account or refunded immediately. I have attached the screenshots of both the pending deposit request and the successful bank transfer for your reference.
Thank you for your assistance.

87h left

₹1,997

Dafabet delaying withdrawal even after completing veriifcation

Hi Ask gambler's team,

My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

82h left

Account documents verification taking too long

My dafabet userid is < username removed ?

My withdrawal got declined and reason they gave was to submit account verification documents.

So i uploaded the requested documents in my accounts documents tab ( My id and selfie holding the id ). I uploaded them 4 days ago but till now it is showing documents have been submitted and we are reviewing them. According to them, only account documents verification takes 24-48 hours which has already surpassed and in email also I sent them. But they are sending irrelevant reply like - to validate your deposit concern something.

I am asking them about my verification status and they are replying with deposit concern which is irrelevant.

@askgamblers please intervene and tell dafabet team that documents have already been sent to their team and uploaded to the website but till now the account is not verified and due to that my withdrawal is pending.

@dafabet please verify my account now and process my withdrawal.

93h left

₹553,000

Withdraw Disabled

I'm here to complain against Dafabet as they have suddenly disabled my withdrawal. I've been emailing them for 4 days, but their response is very lazy, mostly bot-replied emails with non-sync answers as I provided them in Screenshots. I request AG to help me out to withdraw my Remaining funds. If needed, I am ready to re-verify my account.

79h left

₹7,000

Verification issue with dafabet casino

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

56h left

₹258,000

Deposit not credited why

I made a deposit of Rs.4400 into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflected in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

Transaction ID - 513396534

Deposit method - HelloPay UPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

60h left

₹4,400

Dafabet multiple deposits not credited why

I made multiple deposits into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflecting in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 1000

Date & Time of Transaction: 01/06/2026. 01:11:07 PM

Transaction ID - 515214626

Deposit method - SecureUPI

2. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 12:50:51 AM

Transaction ID - 515673093

Deposit method - HellopayUPI

3. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 04:04:30 PM

Transaction ID - 515744575

Deposit method - SecureUPI

4. Deposit Amount: INR 1500

Date & Time of Transaction: 05/06/2026. 11:04:01 PM

Transaction ID - 515967535

Deposit method - SecureUPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

60h left

₹4,500

Blocked withdraw without any reason

Hello, my dafabet username is < username removed > and they have blocked my withdrawal process without any notification or reason. Whenever I am trying to contact them, their live support agents are providing bot answers and telling me to wait and wait. I am now fully fed up with their bot answers. Whenever I try to withdraw they show error 310. I am providing the withdrawal requests and the issue I am facing with the proofs:

1. Withdrawal request

Amount - 2000

Date and Time - 29/05/2026 11:20:29 PM

Transaction id - 514363297

2. Withdrawal request

Amount - 1000

Date and time - 30/05/2026 02:10:47 PM

Transaction id - 514492467

I have contacted them via chat and live call both but they just say wait and wait and wait.

I request askgamblers team to please help me get my money back from them. I am attaching all the screenshots below.

76h left

₹3,000

Payment delayed since May 25th

Hi AskGamblers team,

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

I have written to their support team multiple times, but they always come back with irrelevant responses, asking for a deposit slip when I am talking about withdrawal.

When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

Resolved

₹100,000