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Missing 3486 CNY funds for 50 hours


I am reporting a severe delay in fund processing by Dafabet. On April 23rd, I initiated a wallet transfer (ID 506063395) for 3486.31 CNY, which failed due to their system error. Since then, I have contacted their support and compliance department over 10 times. Despite their repeated "High Priority" promises and even an official complaint filed to FCLRC, my balance remains 0.79. Dafabet is now ignoring my requests and illegally retaining my funds. I request AskGamblers to mediate and help recover my funds.
Disputed Casino Dafabet Casino

Discussion

User name

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name loyalty-level-1
Math Doesn't Lie: A 6 CNY bet cannot consume 3,486 CNY in seconds.
1. The Math Challenge: Dafabet claims I used the funds for betting. My fixed bet was 6 CNY. To lose 3,486 CNY, I would have needed to place 581 bets in a matter of minutes. This is physically and technically impossible.
2. Where are the Logs? If I placed 581 bets, Dafabet should have 581 lines of betting logs. Why haven't they provided them to AskGamblers? Because those bets NEVER HAPPENED.
3. The Silent Points: Once again, if I had placed over 500 bets, my Cash Points would have skyrocketed. They remain at ZERO growth.
4. The Truth: The funds were removed manually during the wallet transfer by their staff. Dafabet is now trying to label a "system error" as "player gameplay."

I challenge Dafabet: Upload the betting history for those 581 rounds of 6 CNY bets here. If you can't, refund the money immediately.
User name
Dear Valued Customer,

Based on our review, we confirm that your deposit has been successfully credited to your gaming account, and the corresponding amount has already been wagered.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet
User name loyalty-level-1
Dafabet Fails to Provide Evidence - Requesting Final Resolution

Thank you, AskGamblers, for your intervention. I would like to point out the following facts regarding Dafabet’s latest response:

1.

Zero Evidence of Gameplay: Dafabet claims I "lost" the funds in slots, but they have failed to provide a timestamped betting history. My own account's betting history for that period is EMPTY. If the money was lost through gameplay, where are the logs?

2.

The "Cash Points" Proof: This is the most critical point. My Cash Points (loyalty points) did NOT increase during the time they claim I lost 3,486 CNY. As per the platform’s logic, any slot wager generates points. Zero points growth proves that NO betting occurred.

3.

Manual Error vs. Gameplay: The funds disappeared during a manual transfer by their staff. Dafabet is trying to cover up a system/manual error by labeling it as a "gambling loss."

4.

Bad Faith Investigation: They keep saying they are "investigating," but it has been days. This is a clear delay tactic.



I request AskGamblers to demand Dafabet to provide:



A complete Betting History for the disputed 3,486 CNY.



A Cash Points Statement for the same period.



If they cannot provide these, it proves the funds were illegally removed.

Dafabet Casino Complaint Stats

Resolved 1451 / 1517
Avg. Amount $1,121
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
93h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
20h left
$288