I am writing to formally raise a complaint regarding my manual withdrawal request of INR 30,000, initially submitted on June 3, 2025, under the username chumi16 (DOB:<ÂremÂoveÂd>).
Despite receiving confirmation from your representatives (John W. from help@iÂndiÂacsÂonlÂine.com and Yellanti from supporÂt.iÂnr@ÂdafÂabeÂt.com) on June 3 that the request had been forwarded to the Payments Team and that follow-ups were being made, no further updates or transfers have been made to my bank account.
This delay is unacceptable. It has been nearly a month, and I have complied fully by submitting all necessary banking information, as mentioned below once again:
Bank Name: Bank of India
Account Number: 786010110004163
Account Holder: <removed>
Branch: Matoda
IFSC: BKID0007860
Request:
I kindly urge your team to immediately process the pending withdrawal or provide a detailed status update and timeline. If the issue is not resolved promptly, I will be forced to escalate the matter to regulatory authorities and relevant online dispute platforms.
Please treat this as an urgent and serious matter. Awaiting your swift response.
Sincerely,
<full name removed>
Email: <removed>
Username: chumi16
Date of Birth: <removed>
Dear @Manojri,
Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.
Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Please check your transactions with the UTR number provided to you yesterday by our Customer Service.
Thanks,
Dafabet
I have not received 30k, check it please
Dear @Manojri,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
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