Complaint #1330 Dafabet Casino

Manual withdrawal request of INR 30300 pending since May 14th

By Ramg34

1 year ago

Dear Customer Support Team,

I am writing to formally raise a complaint regarding my manual withdrawal request of INR 30,300, which was submitted on 14 May 2025 and acknowledged by your support representatives in follow-up emails on 14 May and 16 May.

Despite assurances that the request was forwarded to the Payments Team for processing and that I would be notified upon an update, I have yet to receive any confirmation, status update, or resolution. It has now been too long since May 14, and this prolonged delay is unacceptable.

Kindly treat this as a formal complaint and expedite the processing of my withdrawal without any further delay. I also request that you provide a clear and immediate update regarding the current status of the payment.

Please acknowledge this complaint and take necessary action on priority.

Sincerely,

Email: <removed>

Username: Ramg34

Date of Birth: <removed>

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹5524

Discussion

AskGamblers

• Support Team

1 year ago

Dear @Ramg34,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 year ago

Dear valued customer,

We can confirm that your withdrawal (equal to your initial deposit) has been completed and our customer support team will contact you with the transaction UTR number.

Thanks,
Dafabet

Ramg34

1 year ago

Dear Dafabet Support Team,

Good day.

I am writing in reference to your recent email regarding the refund of INR 5,524.00 and the closure of my account due to alleged "bonus abuse."

I would like to clarify that my total deposit amount was INR 25,000, and I was previously assured that my entire initial deposit would be refunded. However, the refunded amount is significantly less than what was originally deposited.

Ramg34

1 year ago

Dear Dafabet Support Team,

Thank you for your response regarding the manual withdrawal.

However, I would like to raise a serious concern. I had deposited a total amount of ₹25,000 into my Dafabet account, but as per your email, only ₹5,524 has been processed for withdrawal. This is a significant discrepancy

Deposit 25 k 🤔

Dafabet Casino Complaint Stats

Resolved 1415 / 1479

Avg. Amount $1,101

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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I am providing all necessary details below

Transaction ID: 474854500

Transaction Date: 14/11/2025 11:03:58 AM

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UTR: 924472008499

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Username: Harinandhan123

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< personal information removed >

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GDPay Withdrawal

=======

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OW Sports

GDPay Withdrawal

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