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Keeps declining my withdrawals while my verification remains under review


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By Roop j.
2 months ago

I deposited INR 98,623.15 into my Dafabet account on 16 July 2026 and started playing normally. My current disputed balance is INR 105,623.15.

When I made my first withdrawal request on 17 July, Dafabet requested verification documents. I submitted the requested documents immediately, but my verification has still not been completed. The Documents section continues to show that my documents are under review.

Since then, I have tried to withdraw my funds several times. Every withdrawal has been declined:

Transaction ID 522361320 - 17 July 2026 - INR 80,000 - Declined

Transaction ID 523075341 - 22 July 2026 - INR 105,623 - Declined

Transaction ID 523633782 - 26 July 2026 - INR 50,000 - Declined

Transaction ID 524369290 - 1 August 2026 - INR 90,000 - Declined

I have cooperated with the verification process and provided the requested documents, but I have been unable to complete a withdrawal because my documents remain under review.

I am not refusing verification, and I am willing to provide any legitimate additional documents if required. I would simply like Dafabet to complete the verification process and allow me to withdraw my INR 105,623.15 balance.

I have attached screenshots showing my withdrawal history and the current Documents under review status.

Disputed Casino Dafabet Casino
Amount ₹105623.15

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Dear Dafabet and AskGamblers,

I confirm that my latest withdrawal has now been successfully processed and I have received my funds.

Although the verification process took much longer than expected, and I maintain that my documents were originally submitted in July rather than on August 11, the main issue of this complaint has now been resolved.

Thank you to AskGamblers for your assistance in helping bring this matter to a resolution.

Since I have received my funds, this complaint can now be marked as resolved.

Thank you.
User name
Dear Customer.

Kindly note that the verification of your documents may take some time due to the high volume of requests currently being processed. We sincerely apologize for the delay and any inconvenience caused.

Please note that your withdrawal request for Transaction ID: 525578664 was received and successfully processed from our end.

Thank you for your patience and understanding.
User name loyalty-level-1
I've just created a new withdrawal request. My documents appear to be approved, but I sent them to you in July, not August 11th. And I've been waiting ever since. Anyway, it now appears approved, and I've created a new withdrawal request. I'm waiting for it to be approved and for me to receive my money.

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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$1,068