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Keeps declining my withdrawals while my verification remains under review


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By Roop j.
5 hours ago

I deposited INR 98,623.15 into my Dafabet account on 16 July 2026 and started playing normally. My current disputed balance is INR 105,623.15.

When I made my first withdrawal request on 17 July, Dafabet requested verification documents. I submitted the requested documents immediately, but my verification has still not been completed. The Documents section continues to show that my documents are under review.

Since then, I have tried to withdraw my funds several times. Every withdrawal has been declined:

Transaction ID 522361320 - 17 July 2026 - INR 80,000 - Declined

Transaction ID 523075341 - 22 July 2026 - INR 105,623 - Declined

Transaction ID 523633782 - 26 July 2026 - INR 50,000 - Declined

Transaction ID 524369290 - 1 August 2026 - INR 90,000 - Declined

I have cooperated with the verification process and provided the requested documents, but I have been unable to complete a withdrawal because my documents remain under review.

I am not refusing verification, and I am willing to provide any legitimate additional documents if required. I would simply like Dafabet to complete the verification process and allow me to withdraw my INR 105,623.15 balance.

I have attached screenshots showing my withdrawal history and the current Documents under review status.

Disputed Casino Dafabet Casino
Amount ₹105623.15

Discussion

90 hours left for Roopjahan45 to respond.
User name
Dear Customer,

We apologize for the inconvenience caused. Kindly note that your withdrawals for Transaction IDs: 524369290, 523633782, 523075341, and 522361320 were previously declined as the required documents had not been received at the time.

However, upon checking, we can confirm that your documents were received and approved on 11 August 2026.

Kindly submit a new withdrawal request. Once submitted, please let us know so that we can follow up with our Payments Team regarding the new withdrawal.

Thank you for your cooperation.
User name
Dear Customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1396 / 1460
Avg. Amount $1,096
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
INR 172783 remain unavailable after multiple failed withdrawal attempts

Disputed amount: INR 172,783

I deposited INR 68,500 into my Dafabet account on 16 July 2026 and played normally. When I attempted to withdraw my funds, Dafabet requested identity verification documents.

I submitted the requested KYC documents on 17 July 2026. However, my documents have still not been approved and my account continues to show “Documents under review.”

Because the verification has remained unresolved, I have been unable to successfully withdraw my funds. I have made several withdrawal attempts:

Transaction ID 522354907 – 17 July 2026 – INR 150,000 – Declined

Transaction ID 523074684 – 22 July 2026 – INR 172,780 – Declined

Transaction ID 523633942 – 27 July 2026 – INR 100,000 – Declined

Transaction ID 524643293 – 4 August 2026 – INR 100,000 – Pending

The latest INR 100,000 withdrawal is still pending, while the remaining INR 72,783 is still shown in my account balance. Therefore, the total amount currently disputed is INR 172,783.

I have been waiting since 17 July for my verification to be completed. Despite providing the requested documents, my KYC remains under review, and my previous withdrawal requests have repeatedly been declined.

I am willing to provide any legitimate additional verification documents Dafabet requires. I respectfully ask Dafabet to complete my KYC verification without further unnecessary delay and process my withdrawal so that I can receive my INR 172,783 balance.

I have attached screenshots showing my transaction history, current balance, account details, and the “Documents under review” status.

Chart Pointer
91h left
₹172,783
verification delayed since July 16

I have been trying to complete my account verification and withdraw my funds since July 16, 2026.

When I made my first withdrawal attempt on July 16, I was asked to complete verification. I submitted the requested documents, including the front and back of my ID and a selfie with my ID.

Despite submitting everything requested, my verification remained pending until August 1 and my withdrawal attempts were declined. I was then asked to provide additional verification documents. I complied again and submitted the front and back of my Aadhaar card together with the requested selfie.

After waiting another 6–7 days, the verification was still not completed and I was asked for the same documents again. I have repeatedly complied with the verification requests, but the process keeps restarting instead of being completed.

Dafabet's notification states that document review and validation may take up to 72 hours. However, I have been trying to complete this verification since July 16, and today is August 7. More than three weeks have passed since the process started.

My transaction history also shows several declined withdrawal attempts during this period. My current balance is INR 104,200, and I am unable to successfully withdraw my funds because the verification process remains unresolved.

I am fully willing to complete any legitimate verification requirement, but I have already submitted the requested documents multiple times. I would like Dafabet to complete the verification without further unnecessary delays and allow me to withdraw my funds.

I have attached screenshots showing my withdrawal history, the "Documents under review" status, and Dafabet's notification stating that document review may take up to 72 hours.

Chart Pointer
65h left
₹104,200