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It's been more almost 3 months they didn’t solve the issue with deposit


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By kareemaj
2 years ago

I have deposited 200000 INR on Dafabet on November 7th the account was active when I deposited the amount but they’re say that I have deposited to the inactive bank.

Please help me out.

It's been more almost 3 months they didn’t solve this issue but they’re keep on saying wait for 3 to 5 days.

It's been escalated to the payments team but no actions has been taken till now.

Disputed Casino Dafabet Casino
Amount ₹200000

Discussion

User name

Dear @kareemaj,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

User name
Dear player, kindly provide the following details:

1. The screenshot of the deposit showing it is a successful transaction.
2. November 2023 Bank Statement that shows your deposits into the Dafabet account.
User name
Dear all, we will update here soon.
User name

Dear all,

This complaint has been reopened as per Dafabet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

Dafabet Casino Complaint Stats

Resolved 1479 / 1554
Avg. Amount $1,139
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 875 out of 917 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
Account restricted and later documents are verified but still account not reopened
My Dafabet account was restricted on 19 August 2026, and I was asked to provide identification and proof of address.

I fully cooperated and submitted all documents requested by Dafabet. I first submitted my Voter ID and proof of address. Dafabet later specifically requested a passport or driving licence, so I obtained and submitted my passport together with proof of address.

Dafabet subsequently requested another type of proof of address. I provided a recent HP Gas invoice showing my name and address, as well as my recent bank statement.

My account is restricted, so I was unable to upload documents through MyAccount and therefore submitted the documents by email as instructed by Dafabet.

I have repeatedly followed up with Dafabet regarding the account reopening. I have received multiple responses stating that my concern has been forwarded to the relevant team and that I need to wait.

Most importantly, Dafabet has now explicitly confirmed in writing that my uploaded document was “accepted and verified.” However, my account is still not reopened, and I have not received a clear explanation of what is still pending or a final decision regarding my account.

I have been waiting since 19 August 2026 and have fully cooperated with every verification request.

I am requesting AskGamblers’ assistance in obtaining a clear final decision from Dafabet regarding the reopening of my account and access to my funds.

I have attached the relevant email correspondence as evidence, with sensitive government-document information appropriately blurred.
Status solved Resolved
₹4,700,000