Complaint #2995 Dafabet Casino

Issue with withdrawal error 310

By Ganesh S.

1 day ago

Hello,

Userid- <removed>

I am a regular Dafabet user and have been actively using the platform for some time. For the past two months, however, I have been completely unable to withdraw my funds. Every withdrawal attempt returns the same error message:

"Sorry, there was an error with withdraw code: 310."

The problem has persisted for over two months now. I first reached out through Dafabet's live chat support but received no meaningful resolution. I then escalated the matter by emailing their support team, but I have only received automated replies that have nothing to do with my actual issue.

I want to emphasize that my account is fully KYC verified, and I have already submitted all the required documents. There are no pending verification requests on my end, which makes this withdrawal error even more frustrating and unjustified.

I currently have approximately ₹105,000 (INR) held in my account, and this error is preventing me from accessing any of it.

I found AskGamblers through strong recommendations from users who have successfully resolved disputes with online casinos and betting platforms here. I would sincerely appreciate your help in investigating this matter and helping me recover access to my funds.

For privacy reasons, please mask any personal details, including my user ID, in any public communication. I have attached the relevant screenshots showing both the withdrawal error and my account balance.

Thank you for your time and assistance. I look forward to your response.

Disputed Casino Dafabet Casino

Reason Declined payment

Amount ₹107322.84

Discussion

82 hours left for Dafabet Casino to respond.

guy4ever4u

13 hours ago

My userid is impanduu
Mail is [email protected]

Dafabet Casino

• Representative

16 hours ago

Dear valued customer,

Please be informed that we were not able to locate your account with the details you have provided. To proceed, kindly provide your username for the gaming platform for quick checks.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1292 / 1357

Avg. Amount $1,079

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino

Withdrawal is disabled

Dafabet has disabled withdrawal in my account. As a result, I am not able to place withdrawal requests. As soon as I try to place the requests, it shows a code 310 error.

I emailed them, the Dafabet team, multiple times, but they sent me the same irrelevant email to every email.

So I have lost hope in their email support team. I have only hope in you to get this resolved.

Total disputed amount is 102137 inr

I request you to please intervene here and tell the Dafabet team to send me a guided email, that what I need to do in order to enable the withdrawal section of my account.

If they want me to do re-account verification, I am happy to do that; all I need is to get withdrawal enabled so that I can withdraw my funds.

Hoping for justice here.

87h left

₹102,138

Deposit not credited after 7 days

Hi team,

I have deposited 120000 INR on June 16th, and it's been 6 days since I made the deposit, but still my amount is not credited.

Every time I check with Dafabet support, they are simply giving a bot reply that we made a follow-up. But it's already been 6 days.

I made an iCash deposit of 120000, and the amount has been deducted from the voucher. iCash has confirmed that the amount is credited to the merchant. Please find the merchant invoice copy provided by iCash.

Transaction ID: 517665416

Kindly help me get my deposit asap

89h left

₹120,000

Withdrawal of 968276 not getting processed

Hi AskGamblers Team,

I would like to raise a complaint against Dafabet regarding a pending withdrawal that has not yet been processed.

Account Details:

< personal information removed >

* Withdrawal Amount: ₹968,276

* Transaction ID: 518182846

I submitted a withdrawal request for ₹968,276. After submitting the request, I contacted Dafabet’s live chat support for an update. The support team informed me that I needed to upload additional verification documents, including the front and back of my ID and a photo of myself holding the ID.

However, I have already completed this verification process. The requested documents were uploaded, reviewed, and approved by Dafabet before I submitted my withdrawal request. I explained this to the support representative, but I was repeatedly instructed to upload the same documents again despite the verification already being completed.

I am attaching screenshots showing the approved verification status and my communication with the support team.

I kindly request AskGamblers to intervene and assist in having my withdrawal processed as soon as possible. Since the required verification has already been completed and approved, I respectfully ask that Dafabet proceed with releasing my withdrawal funds without further unnecessary delays.

Thank you for your assistance and support.

Kind regards,

< personal information removed >

Resolved

₹968,276

Delaying account verification and withdrawal

Hi,

My dafabet userid is < username removed >

Dafabet team asked me to upload the id and selfie holding id on my account's documents tab in order to verify my account and process my withdrawal.

On their instructions, I have uploaded the requested documents on 17th may 2026. After I submitted the requested documents, notification said "We have received your documents and it takes up to 72 hours to process documents".

So I waited, and more than 72 hours have passed but till now my account verification is still showing under review and neither my withdrawal has been processed. It's under pending status.

I tried to communicate with them to take an update on this matter, but to my email they are just sending me bot type same reply every time, which is not even related to my account verification.

Attaching all those proofs here.

Total disputed amount is 660000. They are holding my withdrawal here without any reason.

The documents that they asked for, I already uploaded them more than 72 hours ago.

So I request askgamblers team to help me get my withdrawal.

58h left

₹66,000

Withdrawal Still processing

< personal information removed >

Withdrawal transaction id:516811631

Amount:27700INR

Payment method: Gdpay withdrawal

Date and time:11/06/2026 03:05:50 PM

Hi, My withdrawal was made by crypto... Crypto withdrawals are processed by instantly, but my withdrawal was still showing as processing, 8 days completed but still not resolved my withdrawal issue... Please check and credit my amount.

34h left

₹27,700

Withdrawal Disabled Request for Clarification and Immediate Resolution

Hello Dafabet Support Team,
I am writing regarding an issue with my account withdrawals.
My withdrawal function has been disabled, and multiple withdrawal requests have been declined. The system currently displays "Withdrawal Disabled" with Error Code 310. As a result, my account balance remains inaccessible and I am unable to withdraw my funds.
I have also checked the Documents section of my account, which shows "No Action Required". This indicates that there are currently no outstanding verification requests or pending documents required from my side.
Furthermore, I have not received any official email or notification explaining the reason for the withdrawal restriction or the Error Code 310.
I kindly request that you:
Clarify the exact reason why withdrawals have been disabled on my account.
Enable the withdrawal function immediately, if there are no outstanding issues.
Process my pending withdrawal request(s) as soon as possible.
If additional verification is required, please provide clear instructions and notify me via email.
I would appreciate your prompt attention to this matter and look forward to your response.
Thank you for your assistance.
Kind regards

83h left

₹2,000,000

13400 INR deposited but still pending and not credited to wallet