Complaint #2995 Dafabet Casino

Issue with withdrawal error 310

By Ganesh S.

1 month ago

Hello,

Userid- <removed>

I am a regular Dafabet user and have been actively using the platform for some time. For the past two months, however, I have been completely unable to withdraw my funds. Every withdrawal attempt returns the same error message:

"Sorry, there was an error with withdraw code: 310."

The problem has persisted for over two months now. I first reached out through Dafabet's live chat support but received no meaningful resolution. I then escalated the matter by emailing their support team, but I have only received automated replies that have nothing to do with my actual issue.

I want to emphasize that my account is fully KYC verified, and I have already submitted all the required documents. There are no pending verification requests on my end, which makes this withdrawal error even more frustrating and unjustified.

I currently have approximately ₹105,000 (INR) held in my account, and this error is preventing me from accessing any of it.

I found AskGamblers through strong recommendations from users who have successfully resolved disputes with online casinos and betting platforms here. I would sincerely appreciate your help in investigating this matter and helping me recover access to my funds.

For privacy reasons, please mask any personal details, including my user ID, in any public communication. I have attached the relevant screenshots showing both the withdrawal error and my account balance.

Thank you for your time and assistance. I look forward to your response.

Disputed Casino Dafabet Casino

Reason Declined payment

Amount ₹107322.84

Discussion

AskGamblers

• Support Team

1 week ago

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

1 week ago

Dear @guy4ever4u,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

1 week ago

Dear Valued Customer,

We have reviewed your account and can confirm that your latest withdrawal requests have been processed successfully.

If you are still experiencing any issues, we encourage you to contact our Customer Support team for further assistance.

Thanks,
Dafabet

Dafabet Casino

• Representative

1 week ago

Dear Customer,

We understand your frustration, and we would like to assure you that we are actively looking into your case.

We appreciate your patience.

Regards,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1387 / 1451

Avg. Amount $1,095

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

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Withdrawal not credited

Dafabet has successfully processed a withdrawal of 50000 inr to my bank, but there is no credit in my bank statement. I have checked with my bank manager, and I have uploaded all of my bank statements. There is no credit at all. It's been a month and I am losing hope. I didn't expect this from Dafabet.

Withdrawal transaction id 521765814

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Dear askgamblers,

Username < username removed >

Transaction id : 518663764

I made a withdrawal of 25000 inr on 23/06/2025. It is showing as successful in dafabet history, but it has not been credited to my bank yet and I am attaching the withdrawal screenshot.

Please check the screenshot and credit as soon as possible.

Thanks

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Dafabet has not approved my documents since July 10th

I deposited INR 50,000 on 9 July 2026.

I requested my first withdrawal on 10 July 2026. After that, Dafabet requested KYC documents, which I submitted immediately.

Around 24 July 2026, Dafabet requested additional identity documents again. I provided the requested documents without delay.

Despite submitting all requested documents, my withdrawals have repeatedly been declined or kept pending for almost one month.

I have fully cooperated with every verification request, yet my account has still not been verified and my withdrawal has not been processed.

The attached evidence includes my deposit and withdrawal history showing the repeatedly declined withdrawals and the current pending withdrawal.

I respectfully request AskGamblers to contact Dafabet and ask them to complete my verification, process my withdrawal immediately, or provide a clear explanation for this prolonged delay.

Thank you for your assistance.

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Dafabet has kept my KYC under review and delayed my withdrawal since 10 July 2026

Hello,

I would like to submit a complaint regarding the prolonged delay of my KYC verification and withdrawal request.

I made my first deposit on 9 July 2026 and submitted my first withdrawal request on 10 July 2026.

After my withdrawal request, I was asked to complete KYC verification. I uploaded the requested documents immediately. Later, I was asked to provide another identification document, which I also submitted.

Despite providing all requested documents, my account has remained in "Documents Under Review" status for almost a month.

During this period, several withdrawal requests were declined, and my latest withdrawal request is still pending. I have not received any clear explanation about why my verification has not been completed or when I will be able to access my funds.

I have fully cooperated with every verification request, but the review process has been unreasonably delayed.

I respectfully request AskGamblers to contact Dafabet and ask them to complete my KYC verification without further delay, process my withdrawal, or provide a clear explanation for this prolonged review.

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Hi @dafabet team

I withdrew Rs 60000 on 1st August. The withdrawal was successfully processed but not credited to my bank account. Already 4 working days finished still amount not credited to my bank account. Please check with the payment partners and please credit the amount to my bank account.

transaction id in dafabet: 524305323

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Dafabet has delayed my KYC verification and withdrawal since 5 July 2026

My KYC documents were submitted on 5 July 2026 and, since that date, my account has remained under review. More than 30 days have passed without my verification being completed or my withdrawal being processed.

I have contacted Dafabet live support many times. Every time I receive the same response: that my documents are still under review, they have followed up with the relevant team, and I should continue waiting. However, nothing has changed despite repeated follow-ups.

The attached evidence includes:

Withdrawal history showing my pending and rejected withdrawal requests.
A screenshot confirming that my KYC documents are still under review.
Three live chat conversations where Dafabet repeatedly confirms that my documents are under review and asks me to wait.

I respectfully request AskGamblers to contact Dafabet and ask them to complete my KYC verification immediately, process my withdrawal, or provide a clear explanation for this prolonged delay.

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Has delayed my verification far beyond 72 hours and rejected my withdrawal

I submitted my verification documents to Dafabet on July 31 and was told that the review would be completed within 72 hours. It has now been more than one week, but my verification status still shows “Documents under review.”

I have contacted Dafabet several times by email and live chat. Their support agents have only told me to keep waiting, without providing any meaningful update or a clear completion time.

My withdrawal has now also been rejected because the verification remains unresolved. I have complied with Dafabet’s verification requirements, but the review has taken far longer than the promised 72 hours, preventing me from accessing my funds.

I am asking Dafabet to resolve this issue immediately by completing my account verification and processing my withdrawal without any further delay.

Acconut Name: < sent to the casino >

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Deposit not credited in my dafabet account

Hi,

I made 3 deposits with dafabet sportsbook but none of them got credited to my dafabet account. I have been in constant touch with them regarding deposit issue for the last 70 days but they were not helpful. I also provided them screenshots but they never credited my funds. I have also shared all screenshots with you. Please find the attachments.

I am sharing my deposit details and my dafabet credentials here. Please find those and do the needful.

Deposit details:

< personal information removed >

Payment Method Used: GDpay cryptocurrency

Deposit Amount:60000

Deposit Date and Time:14/05/2026 12:09:43 PM

Transaction id: 510713382

Hash id: fa9829c4bf418d3cef48ab20733bd97277c05cc65138ce2d8e812f6501cbc717

------------------

Payment Method Used: GDpay cryptocurrency

Deposit Amount:30000

Deposit Date and Time:14/05/2026 12:05:21 PM

Transaction id: 510712893

Hash id: f23b49c2485579e9aac64ea62c318b27e67a26dc5076c2246168747b60ba2c58

=============================================

Transaction Id: 515819872

Transaction Date: 04/06/2026 11:12:37 PM

Transaction Amount: 21000.00

Transaction Type: deposit

Deposit From: GDPay Deposit

Hash ID : c0d717d0713257f1c16288b967daf4e05070c8362fb6b0e2fbd30d2bf22c2986.

Please check all the details and help me out.

Dafabet details:

< personal information removed >

I appreciate your help.

Let me know if you want anything else from my side.

Thank you

< full name removed >

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Verification Pending for Days and Withdrawals Still Unprocessed

I am filing this complaint because Dafabet has kept my account verification pending for more than a week despite receiving all my verification documents.

My account (Username: < username removed >) still shows “Documents under review,” and customer support has only been giving generic responses asking me to wait, without providing any update or estimated completion time.

At the same time, my withdrawals have been left pending for more than 48 hours, preventing me from accessing my funds. The pending withdrawals are:

* Transaction ID: 524571200 – INR 98,136.00 – Pending

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I have already complied with all verification requirements. If any additional documents are needed, Dafabet should inform me instead of keeping both my verification and withdrawals pending.

I kindly request AskGamblers to intervene and ask Dafabet to complete my account verification immediately and process my pending withdrawals without any further unnecessary delay.

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My account (Username: < username removed >) currently has a balance of INR 61,701.33, and the Documents section still shows that my documents are “under review.” Despite contacting customer support several times through Live Chat and email, I continue to receive only generic responses asking me to wait. No explanation or estimated timeframe has been provided.

In addition, several of my withdrawal requests have been declined without any proper reason. The latest declined withdrawal is:

* Transaction ID: 524043260

* Amount: INR 61,700.00

* Date: 31/07/2026

* Status: Declined

I have fully complied with Dafabet’s verification requirements and submitted all requested documents. If any further information is needed, Dafabet should communicate this instead of keeping my account under review and repeatedly declining my withdrawals.

I kindly request AskGamblers to intervene and ask Dafabet to complete my account verification as soon as possible, explain the reason for the withdrawal declines, and allow me to access my funds without further unnecessary delays.

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