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INR 4017 not reflecting in my account


1 month ago
Dear Askgamblers team,

This is becoming very common in Dafabet and support is of no help - I'm sorry I have to come to you so many times, but I seek your support here.

I had deposited an amount of INR 4017 which while it has gone through the payment processor and deducted from my bank via my UPI provider (phonepe) is not reflecting in my account. Here are the details

Transaction Id: 502835527
Transaction Date: 06/04/2026 07:12:31 PM
Transaction Amount: 4017.00
Status: Pending
Transaction Type: Deposit
From
FX Digital UPI
To
Dafa Sports


I'm also attaching the confirmation notification from their payment partner where I had successfully entered the correct UTR number.

UTR: 564005942486
Transaction ID:T26­040­619­124­767­077­63367

Sharing screenshots and requesting your help with a resolution

I'm an old user of Dafabet and such back to back complaints have really put me on guard. Any help from Askgamblers team will be deeply appreciated

Sending emails and getting but nothing seems to be working attaching a pdf with my email communication
Disputed Casino Dafabet Casino

Discussion

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name
Dear valued customer.

Please be advised that our payments partner has not received your funds. Therefore, if the amount was deducted from your bank account, it is likely held in a pending state within the banking network. We recommend contacting your bank to request a refund or a transaction reversal, as they are currently holding the funds. Once the bank releases the hold, the balance should reflect back in your account shortly.

Thanks,
Dafabet
User name loyalty-level-2
The bank has confirmed on the UPI transfer - please look into it
User name
Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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