Complaint #3161 Dafabet Casino

INR 172783 remain unavailable after multiple failed withdrawal attempts

By george6667

2 months ago

Disputed amount: INR 172,783

I deposited INR 68,500 into my Dafabet account on 16 July 2026 and played normally. When I attempted to withdraw my funds, Dafabet requested identity verification documents.

I submitted the requested KYC documents on 17 July 2026. However, my documents have still not been approved and my account continues to show “Documents under review.”

Because the verification has remained unresolved, I have been unable to successfully withdraw my funds. I have made several withdrawal attempts:

Transaction ID 522354907 – 17 July 2026 – INR 150,000 – Declined

Transaction ID 523074684 – 22 July 2026 – INR 172,780 – Declined

Transaction ID 523633942 – 27 July 2026 – INR 100,000 – Declined

Transaction ID 524643293 – 4 August 2026 – INR 100,000 – Pending

The latest INR 100,000 withdrawal is still pending, while the remaining INR 72,783 is still shown in my account balance. Therefore, the total amount currently disputed is INR 172,783.

I have been waiting since 17 July for my verification to be completed. Despite providing the requested documents, my KYC remains under review, and my previous withdrawal requests have repeatedly been declined.

I am willing to provide any legitimate additional verification documents Dafabet requires. I respectfully ask Dafabet to complete my KYC verification without further unnecessary delay and process my withdrawal so that I can receive my INR 172,783 balance.

I have attached screenshots showing my transaction history, current balance, account details, and the “Documents under review” status.

Disputed Casino Dafabet Casino

Reason Delayed payment

Amount ₹172783

Discussion

AskGamblers

• Support Team

2 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

george6667

2 months ago

Yes, I received my money. My documents were approved, and I have no more problems. But I want to make a small correction. I didn't write anything wrong here. I've been waiting since July 17th. So, as the Dafabet representative said, I didn't send my documents on August 11th... I sent them on July 17th and just waited. I wish they hadn't made me wait so long. Nevertheless, thank you very much to the Askgambling team for your help.

AskGamblers

• Support Team

2 months ago

Dear @george6667,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

2 months ago

Dear Customer,

We apologize for the inconvenience caused. Kindly note that your withdrawals for Transaction IDs: 522354907, 523074684, and 523633942 were previously declined as the required documents had not been received at the time.

However, upon checking, we can confirm that your documents were received and approved on 11 August 2026.

Please also note that your withdrawal for Transaction ID: 524643293 was successfully processed.

Currently, there is no available balance in your account. We can see that the INR 72,783.00 balance was transferred from your Dafasports account to your OW account in two separate transfers of INR 70,000.00 and INR 2,783.00.

Additionally, your other withdrawal for Transaction ID: 525524256 has also been successfully processed.

Dafabet Casino Complaint Stats

Resolved 1502 / 1576

Avg. Amount $1,145

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 896 out of 937 complaints in this category have been resolved.

This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino

Pending account verification taking time

Dear AskGamblers Team,

I hope you are doing well.

I am writing to kindly seek your assistance regarding my Dafabet account verification, which has been pending for over 9 days. I have submitted the required documents in accordance with Dafabet’s verification guidelines and have been cooperating fully throughout the process.

I understand that verification may take some time, and I sincerely appreciate the efforts involved. However, I would be grateful if you could kindly look into my case and help facilitate the process, as I am currently unable to withdraw my funds.

For your reference, the disputed amount is ₹9,400 (INR).

Transaction ID: 532314025

I would sincerely appreciate your support in helping me resolve this matter at the earliest convenience. Please let me know if any further information or documentation is required from my side.

Thank you very much for your time, understanding, and assistance.

78h left

₹9,400

Verification Delayed for 9 Days

I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

On their request, I provided the following documents for KYC verification:

PAN card with a holding selfie

Despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines, the status remains pending, and I am receiving irrelevant bot replies from their support email.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹2,92,000.

Transaction id 532308365

Please help. Thank you for your support.

77h left

₹292,000

Withdrawal verification delay

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 7 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹2,55,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Transaction id: 532308893

Thank you for your support.

78h left

₹255,000

Deposit Not Credited to account

Hi Team

My deposit is pending from last week

Please find the deposit details and the payment screenshots, there is a very irresponsible replies for the emails shared by me to dafabet support team.

Please help me in getting the deposit amount credited.

Below are the details

UTR-RefNo - 005672630663
Transaction Id - 531476197
Transaction Date - 08/10/2026 01:00:50 AM
Transaction Amount - 10000.00
Transaction Type - Deposit
From - F2Pay Intent Deposit
To - Common Wallet
Payment Method - UPI

I have attached the UPI app screenshot and the screenshot from my bank.Also attaching the response that I am getting from dafabet team

Resolved

₹10,000

Withdrawal Requests Declined

Transaction ID: 531703855

Withdrawal Amount: 294,000.00

Transaction Date: 9 October 2026

I am filing this complaint against Dafabet for declining my withdrawal despite submitting the requested verification documents.

Dafabet asked me to provide the front and back of my Aadhaar card, along with photographs of myself holding the front and back of the card. I attempted to upload these documents through my account, but the upload section was showing an error. I immediately informed Dafabet about this issue and emailed all the requested documents to [email protected] on the very same day they requested them.

Despite submitting the documents and following up with their team, my withdrawal request was declined. I have now submitted two new withdrawal requests, but I am concerned about further delays despite having already complied with their verification requirements.

I request AskGamblers to intervene and help me get my withdrawal processed. I have cooperated with Dafabet’s verification process and provided the requested documents through email when their website’s upload functionality was not working.

My expectation is that Dafabet processes my new withdrawal requests without further unnecessary delays. I am seeking the release of my funds, not another prolonged verification process for documents I have already submitted.

I have submitted new withdrawal request of 413686. Kindly Process it.

67h left

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Holds winnings 2753000 INR

Hello AskGamblers!

I registered on Dafabet India in June of this year. I started playing at the end of August. I played fairly. I made deposits totaling over 650,000 INR!!! At one point, a lot of bets came in and my balance was 2,753,000 INR. I placed a withdrawal request. It was pending for a few days, then it was cancelled, and my verification process began!

They asked me for photos, which I provided immediately. The first verification lasted a week. No one said anything until I wrote in the chat. They asked me for new photos, which I provided. Then the verification process took even longer, I wrote in the chat, and they said the verification was still in progress.

Then they asked for photos a third time, which I provided again.

Now they have asked me for photos for the fourth time, under the pretext that the photos are blurry, although everything is perfectly clear in them! And this time they need to be uploaded not on the website, but sent by email. Which I did again! Verification has been going on for over a month!!!

AskGamblers can you help me get my funds???

77h left

₹2,753,000

Withdrawal declined no reason

Dear AskGamblers,

Please help me
My dafabets account fully verified. My withdrawal status was declined again and again after pending status. I don't know why this withdrawal request was declined please help me with my complaint here. I have been waiting since almost 4 days still my issue not resolved.
I playing dafabet from the last 6 year but this not happened. This is really embarrassing for me having to waste so much time for my own funds. Live chat support and email support is helpless so that's why I came to AskGambler.

72h left

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Deposit pending from week

I have deposited amount of 4000RS on dafabet by using umbrah wallet UPI, but my amount is not credited up to now. So please solve my problem as soon as possible.

I have contacted them but no use from dafabet. Before also I leaved many transactions. Poor service from them.

I believed only askgambler can solve my problem, that's why I am submitting the problem.

User Name: karnakar2408

Dob: < dob removed >

Transaction Id: 531141036

By using:umbrah wallet upi

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Hello! I want to withdraw my funds from my Dafa account, but whenever I try, I receive a notification stating that withdrawals are blocked. I contacted customer support; they replied that they had temporarily blocked my withdrawals without explaining the reason and told me to wait. A week has passed, my funds remain blocked, and Dafa support is offering no explanation. I am asking the AskGamblers team for help. I demand that Dafa release my money immediately! 113859288 VND

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

60h left

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