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I made a payment of INR 40000 on 31 January 2026


3 months ago
I made a payment of INR 40,000 on 31 January 2026 at 12:31 PM. The transaction was successfully completed from my end, however the amount has still not been reflected in my Dafabet account, even after more than 16 days. I have contacted customer care multiple times but not response from them

Please find the transaction details below for your reference:

• Date & Time: 31/01/2026 at 12:31 PM
• Transaction ID: 489925170
• Amount Paid: INR 40,000

I kindly request you to investigate this matter urgently and credit the amount to my account at the earliest. If any additional information or documentation is required from my side, please let me know and I will provide it promptly.
Disputed Casino Dafabet Casino

Discussion

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name
Dear Valued customer,

As per our checks, transaction ID 489925170 has already been claimed by another party and cannot be claimed again. We kindly suggest that you contact the payment provider or the intended recipient directly to help resolve this matter.

Thanks,
Dafabet
User name loyalty-level-2
Its been more than a month.. please solve
User name
Dear Valued Customer,

We appreciate your patience and understanding in this matter. Our dedicated team is continuing to review your concern and is working diligently to resolve the issue as quickly as possible. We will provide a further update as soon as a resolution has been reached.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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