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Dafabet Casino - I have recently deposited 10.000 inr but didn't get credited to my dafa account

RESOLVED

Complaint Info

Disputed casino

Dafabet Casino

Amount

₹ 10000

Posted on October 8, 2024

Hello,

I am having Dafabet account with user id: rangers369.

I have recently deposited 10,000 inr to my Dafabet sports account but didn't get credited to my dafa account.

I have tried multiple times with customer support. Kindly check and resolve the same. Here I am attaching the phonepay screenshot.

Posted on October 9, 2024

Hello.

This has been escalated to all merchants, however no one claimed that the slip belongs to them.

Posted on October 9, 2024

Hello, I can provide bank statement if required..it is related to dafabet casino.pls help me

Posted on October 9, 2024

Hello, please find attached the bank statement...if you require any other documentation. please let me know. thank you

Posted on October 10, 2024

Transaction amounting to INR 10,000 has been pre-credited to your account.Kindly check and confirm.

AskGamblers
Posted on October 10, 2024

Dear @Rangers369,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Posted on October 10, 2024

Thank you so much @askgamblers and @ dafabet..
Got my money...
Thank you so much 🥳🥳🥳

AskGamblers
Posted on October 10, 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.