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I have fully cooperated with all verification requirements, but the issue still remains unresolved


2 months ago
Dear AskGamblers Team,


I would like to inform you that my account verification has been pending for over 7 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds. Every time I chat or email them they ask to upload the docs which I have already done and sometimes they say documents are under verification but its already been a week without any update.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹22,58,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.
Disputed Casino Dafabet Casino
Amount ₹2258000

Discussion

User name

Dear @satishaskdafa,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

We are pleased to confirm that your withdrawals have been successfully processed:

Transaction ID 510515470 — TX Hash: fdb4b9­b41­2a1­685­0cb­297­f50­b42­1df­372­b62­3f4­3b1­112­300­8c3­271­325­87fdb5b
Transaction ID 510433669 — TX Hash: da11fd­9c7­159­483­9ec­c05­e65­b34­00d­4b8­317­387­ea6­b2b­9e6­88f­e59­f3c­3fb614f

For any further assistance or queries regarding these transactions, please feel free to reach out to our Customer Support team.

Thanks,
Dafabet.
User name
Dear Valued Customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet
User name loyalty-level-1
Hi dafabet team, my documents are approved but withdrawals with transactions id 510515470 and 510433669 is pending. please process my withdrawals.

Dafabet Casino Complaint Stats

Resolved 1362 / 1427
Avg. Amount $1,105
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Verification Portal Error Blocking 133450 Withdrawal
Dear AskGamblers Team,
I am filing a complaint against Dafabet regarding my withdrawal and account verification.
My latest withdrawal request is:
Transaction ID: 523193232
Amount: INR 133,450.00
Date: 23 July 2026
Status: Pending
Before this, Dafabet declined multiple withdrawal requests, including:
ID 522375637 – ₹10,000
ID 522375559 – ₹10,000
ID 522375464 – ₹10,000
ID 522368848 – ₹10,000
ID 522368532 – ₹10,000
ID 522366631 – ₹10,000
ID 522366565 – ₹20,000
ID 522358521 – ₹124,500
ID 522355708 – ₹124,500
Dafabet informed me that verification is required before processing my withdrawal. I immediately cooperated and prepared all requested documents, including my ID, selfie with ID, and identity documents.
However, Dafabet's verification portal repeatedly displays the error:
"Something went wrong. Please try again later."
Because of this technical issue on their own website, I cannot upload the required documents.
To avoid any delay from my side, I emailed all requested verification documents and supporting screenshots to:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Despite fully cooperating, my verification has not been completed and my withdrawal remains pending.
I respectfully request AskGamblers to intervene and ask Dafabet to:
Accept the verification documents already submitted by email or provide a working alternative verification method.
Complete my account verification without further delay.
Process my pending withdrawal of INR 133,450.00 promptly.
Chart Pointer
0h left
₹133,450