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I have deposited 1000 and 2000 both are not credited to my app


8 months ago

I have deposited an amount of 1000 and 2000 both are successfully debited from my account but not added to Dafasports.


Below are the details


For 1000 rupees deposit:


Transaction Id 477693374

Transaction Date 01/12/2025 03:11:47 PM

Transaction Amount 1000.00

From AsteriaPay UPI

To Dafa Sports


UTR for 1000 - 731214413328


Details of 2000 deposit:


Transaction Id 478028015

Transaction Date 03/12/2025 01:34:05 PM

Transaction Amount 2000.00

From AsteriaPay UPI

To Dafa Sports


UTR for 2000 - 392099689115


Attached the screenshot of both payments from phonepe. Please do the needful and credit the amount back to my Dafasports account.


Username - < username removed >

Disputed Casino Dafabet Casino

Discussion

User name

Dear @Krishi21,

Kindly note that after a careful review and consideration of your case, the AskGamblers Complaint Team has reached the conclusion that you need to contact your bank and request a chargeback or refund.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

User name loyalty-level-2
I have contacted the bank and they have confirmed that the transactions are successful. Please let me know what details I can provide to confirm it. This not acceptelable, I need a resolution on it.
User name
Dear valued customer,

If the amount was deducted, we ask you to request a refund from your bank because, as per our payments partner, the funds were not received.

Thanks,
Dafabet.
User name loyalty-level-2
The amount was deducted and I have confirmed with bank that it is delivered to recipients account. If it is not successful the UTR will not be generated. @askgamblers please help me in this. I had a similar issue multiple times. I have provided all details. Please credit the amount

Dafabet Casino Complaint Stats

Resolved 1415 / 1479
Avg. Amount $1,101
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Deposits pending for 9 months amounts not credited to wallet

I am filing a formal complaint against Dafabet / Dafa Sports regarding six deposits that have been pending for approximately 9 months. The amounts were debited from my bank account but have never been credited to my Dafa Sports wallet.

Despite multiple follow-ups with Dafa Sports customer support via live chat and email, I have only received delayed, generic, or unhelpful responses. No proper resolution has been provided to date.

I am providing all necessary details below

1.

Transaction ID: 474854500

Transaction Date: 14/11/2025 11:03:58 AM

Transaction Amount: 6000.00

From DuniyaTransfer Intent to Dafa Sports

UTR: 392250164422

2.

Transaction ID: 482153047

Transaction Date: 27/12/2025 01:34:53 PM

Transaction Amount: 1800.00

From: Toppay UPI to: Dafa Sports

UTR : 394448438363

3.

Transaction ID: 480919777

Transaction Date: 19/12/2025 09:13:43 PM

Transaction Amount: 1000.00

From: Chaandiwallet Deposit to: Dafa Sports

UTR: 394056831202

4.

Transaction ID: 494047024

Transaction Date: 20/02/2026 03:19:43 PM

Transaction Amount: 500.00

Status: Failed

From: ReserveMoney UPI to: Dafa Sports

UTR: 512326915805

5.

Transaction ID: 490967111

Transaction Date: 04/02/2026 11:54:32 PM

Transaction Amount: 600.00

Status: Pending

From: Warrantpay UPI to: Dafa Sports

UTR: 924472008499

6.

Transaction ID: 489300790

Transaction Date: 28/01/2026 02:31:24 PM

Transaction Amount: 500.00

Status: Failed

From: TopPay UPI to: Dafa Sports

UTR: 000354154884

I request AskGamblers to intervene and help me get these pending deposits credited to my account as soon as possible. I have provided all transaction screenshots and UTR numbers.

Thank you for your assistance.

Chart Pointer
78h left
₹10,400
Delayed payment not being credited since August 6th

​Username: Harinandhan123

​Disputed Amount: ₹35,000 INR

​Transaction ID: 524917527

​Date & Time of Transaction: August 6, 2026 at 5:42:42 PM IST

​I am submitting this complaint regarding an uncredited withdrawal from my Dafabet account (Harinandhan123).

​On 6th August 2026 at 5:42 PM, I placed two separate, identical withdrawal requests for ₹35,000 INR each:

​Transaction ID 1: 524917478 (Successfully credited)

​Transaction ID 2: 524917527 (Status marked as "Successful," but funds never reached my bank account)

​Although the system marks Transaction 524917527 as "Successful," the funds have not been credited to my bank account. As of today (12th August), it has been 6 calendar days (and 4 full working days excluding the weekend), exceeding Dafabet's processing timeline.

This is not the first time this has happened. Dafabet exhibits a recurring pattern where, whenever two identical withdrawal amounts are requested simultaneously, only one is credited while the second gets stuck/lost, despite showing as "Successful" on their portal.

I have reached out to customer support multiple times, but I keep getting generic automated responses without any concrete resolution or proof of transfer (such as a valid UTR number for bank tracing).

​I request AskGamblers' intervention to hold Dafabet accountable. I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹35,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.

​I have my bank statements ready to prove that the funds for Transaction 524917527 or 524917478 were never received.

I hope to get this resolved swiftly.

Status solved Resolved
₹35,000
Dafabet delayed my withdrawal and my INR 108680 remains unavailable

My Dafabet username is < username removed >, and my current balance is INR 108,679.99.


I have been trying to withdraw my funds since 1 August 2026. On that date, I submitted a withdrawal request for INR 50,000, transaction ID 524259802, but the withdrawal was declined.


What concerns me is that the verification process did not begin promptly after my withdrawal attempt. I had already been trying to access my funds since 1 August, but Dafabet only requested verification documents around 8 August, approximately one week after my first withdrawal attempt.


I submitted the requested documents as soon as they were requested. My account now shows “Documents under review,” but the verification has still not been completed and I remain unable to withdraw my balance.


Therefore, the delay in my case did not begin only when the documents were submitted. I had already been unable to withdraw my money for approximately a week before the verification request was even initiated.


I have fully cooperated with the verification process and I am willing to provide any legitimate additional documents if required. However, I do not believe I should continue facing unnecessary delays in accessing my own funds.


I respectfully ask Dafabet to complete my verification without further delay and allow me to withdraw my INR 108,679.99 balance, or provide a clear explanation for why my withdrawal and verification process has taken this long.

Status solved Resolved
₹108,680