I cant withdraw because my account haven't been verified even though I have sent my documents
Hi, I just want to ask how to get my account verified because I have sent my documents since December 6th with all my documents but the verifier somehow missed it so I sent another in December 18th and same again no reply since.
I've tried to contact via live chat and they always said the same “I will forward your email to the following team” but same no reply again.
Please tell me how my account can get verified or please check my email.
Dear @gemashtuyung,
Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.
Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Our Customer Support team will be reaching out to you shortly regarding the necessary documents and information. Please follow their guidance so we can proceed with your concern accordingly.
Thanks,
Dafabet
We are currently reviewing your concern and will provide an update as soon as possible.
Thanks,
Dafabet
the total amount disputed is around 100 usd
and my username in dafabet is gemashtuyung
thanks
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