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Help me, they have declined my documents without explanation


2 years ago

Help me, they do not give me my money.

I order money, send documents to them by mail, and they cancel my conclusions. They tell me in the chat that it has been more than 5 days we have not seen documents from you, although I am sending them.

I will provide you with screenshots below help me pick up my money!

Disputed Casino Dafabet Casino
Amount ৳253962

Discussion

User name loyalty-level-2
Hello, there are updates, and since I said earlier that they would simply cancel my money and say that I did not provide them with the documents, but I sent them the documents as soon as I ordered my money 06\03\20204 I do not know how to deal with them, I will provide all the necessary documents. The screenshots are below and you will see everything! They also claim that they did not receive the documents, I prove to them with screenshots that I sent them the documents, then they kind of saw that I sent them the documents , in general they make a fool of me HELP ME
User name loyalty-level-2
Hello, there is no letter from them at the post office, how to appear I will let you know
User name

Dear Dafabet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-2
Hi 253962.00 BDT this is my amount that I requested for withdrawal


There is still no confirmation from them that my documents have been verified or accepted for work, they are just silent and always like that (

I saw you have the same complaints as I do

Briefly the problem: I requested a withdrawal, they ask for KYC, I sent them the necessary documents, but they never responded to me. This situation has been repeating itself for 5 months now, they just don’t want to give me my money.

help me!!!!!

Dafabet Casino Complaint Stats

Resolved 1299 / 1364
Avg. Amount $1,077
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino
Issue with withdrawal error 310

Hello,

Userid- <removed>

I am a regular Dafabet user and have been actively using the platform for some time. For the past two months, however, I have been completely unable to withdraw my funds. Every withdrawal attempt returns the same error message:

"Sorry, there was an error with withdraw code: 310."

The problem has persisted for over two months now. I first reached out through Dafabet's live chat support but received no meaningful resolution. I then escalated the matter by emailing their support team, but I have only received automated replies that have nothing to do with my actual issue.

I want to emphasize that my account is fully KYC verified, and I have already submitted all the required documents. There are no pending verification requests on my end, which makes this withdrawal error even more frustrating and unjustified.

I currently have approximately ₹105,000 (INR) held in my account, and this error is preventing me from accessing any of it.

I found AskGamblers through strong recommendations from users who have successfully resolved disputes with online casinos and betting platforms here. I would sincerely appreciate your help in investigating this matter and helping me recover access to my funds.

For privacy reasons, please mask any personal details, including my user ID, in any public communication. I have attached the relevant screenshots showing both the withdrawal error and my account balance.

Thank you for your time and assistance. I look forward to your response.

Chart Pointer
79h left
₹107,323