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Has delayed my verification far beyond 72 hours and rejected my withdrawal


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By toky88
2 months ago

I submitted my verification documents to Dafabet on July 31 and was told that the review would be completed within 72 hours. It has now been more than one week, but my verification status still shows “Documents under review.”


I have contacted Dafabet several times by email and live chat. Their support agents have only told me to keep waiting, without providing any meaningful update or a clear completion time.


My withdrawal has now also been rejected because the verification remains unresolved. I have complied with Dafabet’s verification requirements, but the review has taken far longer than the promised 72 hours, preventing me from accessing my funds.


I am asking Dafabet to resolve this issue immediately by completing my account verification and processing my withdrawal without any further delay.


Acconut Name: < sent to the casino >

Disputed Casino Dafabet Casino
Amount $386.13

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Dear AskGamblers Team,

Thank you for your assistance.

The issue has now been resolved. Dafabet has confirmed that the withdrawal was successfully processed to my wallet.

I sincerely appreciate AskGamblers for helping with the complaint and follow-up, and I also thank Dafabet for resolving the withdrawal issue.

Thank you both for your time and support.

Kind regards,
User name
Dear Valued Customer,

Apologies for the delayed response.

Kindly note that the withdrawal of transaction ID 525115886 was successfully processed to your wallet on 11/08/2026 13:30:17 GMT +8.

Thanks,
Dafabet
User name loyalty-level-1
Dear Dafabet Support,

My account details are as follows:

Username: TOKY88
Transaction ID: 525115886

Please investigate the delayed verification and rejected withdrawal and resolve the issue as soon as possible.

Kind regards,

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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$1,068