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Four withdrawal attempts declined and INR 194564 remains inaccessible


2 months ago

The total amount in dispute is INR 194,564.

I deposited INR 105,628.50 into my Dafabet account and used the account normally. When I attempted to withdraw my funds, I was required to complete verification. I submitted the requested verification documents, but my documents have remained under review, and my withdrawals have repeatedly been declined.

I have now made four withdrawal attempts:

21 July 2026 - Transaction ID 522918875 - INR 150,000 - Declined

21 July 2026 - Transaction ID 522924004 - INR 150,000 - Declined

26 July 2026 - Transaction ID 523506393 - INR 194,564 - Declined

2 August 2026 - Transaction ID 524369097 - INR 100,000 - Declined

Despite these repeated attempts, I have not been able to withdraw any of my funds. My current account balance is INR 194,564, and Dafabet still shows my verification documents as under review.

I have cooperated with the verification process, and I am willing to provide any legitimate additional documentation if required. However, I would like Dafabet to complete the verification process without further unnecessary delay and allow me to withdraw my INR 194,564 balance.

I have attached screenshots showing my transaction history, the declined withdrawal attempts, my current balance, and the Documents under review status.

Disputed Casino Dafabet Casino
Amount ₹194564

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
My documents were finally approved and I withdrew my money. Thanks to Askgamblers and the Dafabet team!
User name
Dear Customer,

We have made a follow-up with our security team to confirm the status of your documents. We will provide you with an update as soon as one becomes available.

Thank you,
Dafabet
User name loyalty-level-1
Dear Dafabet,

Thank you for confirming that you have located my account.

However, my verification has already been pending for an extended period, and I have made four unsuccessful withdrawal attempts. My current balance of INR 194,564 remains inaccessible while the verification process is still unresolved.

Since my account has now been located and the relevant case is already being reviewed, I respectfully ask that this matter not be delayed any further. Please complete the verification process and allow me to withdraw my INR 194,564 balance as soon as possible.

I have fully cooperated with all verification requirements and remain available if any specific additional document is genuinely required. If nothing further is required from me, I kindly ask Dafabet to proceed with the verification and withdrawal without further unnecessary delay.

Thank you.

Dafabet Casino Complaint Stats

Resolved 1502 / 1576
Avg. Amount $1,145
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 896 out of 937 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

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System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

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60h left
$1,068