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Dafabet Casino - Formal complaint regarding delay in manual withdrawal processing

RESOLVED

Complaint Info

Disputed casino

Dafabet Casino

Amount

₹ 66000

4 weeks ago

I am writing this letter to formally lodge a complaint regarding the inordinate delay in processing my manual withdrawal request of INR 66,000, associated with my Dafabet account. Below are the account and transaction details:

Username: Haji963

Registered Email: <removed>

Date of Birth: <removed>

Withdrawal Amount: INR 66,000

Request Date: 8 June 2025

Despite multiple follow-ups via email and your confirmation that the request has been escalated for validation and is under review, there has been no resolution or final update from your side, even after several days. This delay is causing me significant inconvenience and concern regarding the safety of my funds.

I kindly urge your team to treat this matter with urgency and provide a concrete update on the status of the withdrawal, along with an expected timeline for completion. I also request that you ensure that such delays do not recur in the future.

If this issue is not resolved promptly, I may be compelled to escalate the matter to relevant financial authorities and regulatory bodies for further action.

Thank you for your attention to this matter. I look forward to your prompt response and resolution.

4 weeks ago

Dear valued customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

3 weeks ago

This is to inform you that I have successfully submitted all the required documents as requested. Kindly confirm receipt at your earliest convenience.

Thank you for your attention and support.

3 weeks ago

Dear valued customer,

We can confirm that you have been informed by our customer support team to provide us your bank details.

Thanks,
Dafabet

3 weeks ago

Dear Dafabet Support Team,

I am writing to formally submit my bank account details for the purpose of processing my pending manual withdrawal request. Kindly find the updated information below:

Account Holder Name: <removed>

Bank Name: Bank of India

Branch: Matoda

Account Number: 786010110004163

IFSC Code: BKID0007860

Preferred Withdrawal Method: Local Bank Transfer

I request you to kindly process my manual withdrawal to the above-mentioned bank account at the earliest. Please confirm the receipt of these details and let me know if any further information is required.

3 weeks ago

Dear valued customer,

We can confirm that you have been informed by our customer support team to provide us your bank details.

Please reply to the email you received.

Thanks,
Dafabet

3 weeks ago

Dear Dafabet Support Team,

I have submitted all the required documents along with my complete bank details. I request you to kindly process my withdrawal without any further delay.

Please treat this matter as urgent and confirm once the transaction is initiated.

3 weeks ago

Any update regarding my manual withdrawal request?

2 weeks ago

Dear valued customer,

We can confirm that your documents have been received and reviewed. We will be in touch with your shortly regarding your transaction status.
Thank you for your patience.


Thanks,
Dafabet

2 weeks ago

If any other documents and details required, let me know
Process the transaction

2 weeks ago

Dear valued customer,

We can confirm that your account is now active and you can withdraw.
Thank you for your patience.


Thanks,
Dafabet

AskGamblers
1 week ago

Dear @Haji963,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino Complaints

  • 532 of 588 resolved
  • 1 day avg response
  • 6 days avg complaint life
  • 1,337 USD avg amount

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