Dear Dafabet Support Team,
I am writing to raise a complaint regarding multiple deposit transactions made to my Dafabet account that have not been properly credited.
Here are the details:
₹1500 Transaction (20/12/2025)
Status: Failed (on your platform)
However, the amount was successfully debited from my bank account via UPI.
Transaction ID: 481095662 / 481095592
UTR: 403835832739
₹500 Transaction (09/02/2026)
Status: Pending
Amount debited from my account, but not credited to my Dafabet wallet.
Transaction ID: 492017385
Additionally, I have attached screenshots from my UPI app (PhonePe) clearly showing the successful debit of these amounts.
This issue has been ongoing despite previous follow-ups, and I request that you:
Either credit the respective amounts to my Dafabet account, or refund the full amount back to my bank account immediately
Please treat this as urgent. If the issue is not resolved promptly, I may escalate this matter further.
Looking forward to your quick resolution.
Thank you,
<full name removed>
Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.
Please be advised that our payments partner has not yet received the funds for transactions 481095592 and 481095662. If the amount was deducted from your account, we recommend contacting your bank to request a refund.
Thanks,
Dafabet
Dear Dafabet Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.
Please be assured that our team is actively working on your deposit ID 481095592 and 481095662 inquiry and is doing its utmost to resolve the matter as quickly as possible.
Deposit ID 492017385 was already successfully processed to your account.
We sincerely apologize for the extended wait you have experienced.
We truly appreciate your patience and understanding while we work to ensure your case is handled thoroughly and correctly.
We remain at your disposal for any further concerns.
Thanks,
Dafabet
Dafabet Casino Complaint Stats
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