Complaint #2289 Dafabet Casino

Even after 34 days deposit not credited

By Srikanth R.

7 months ago

**Name:** Dafabet
**Complaint Type:** Deposit not credited
**Amount in Dispute:** INR 15,400
**Complaint Duration:** Over 34 days
**Country:** India

### Complaint Details:

I am filing this complaint against Dafabet due to **multiple deposits not being credited to my gaming account**, despite successful deductions from my bank account and repeated follow-ups for more than a month.

The issue began on **15/12/2025**, and since then several deposits made by me were **successfully debited from my bank**, but **never reflected in my Dafabet account**.

### Pending Deposits (with Transaction IDs):

* **INR 5,000** – 15/12/2025 at 11:27 PM IST
**Transaction ID:** 480240879

* **INR 6,000** – 19/12/2025 at 7:54 PM IST
**Transaction ID:** 480895338

* **INR 1,500** – 23/12/2025 at 1:25 AM IST
**Transaction ID:** 481446734

* **INR 2,900** – 04/01/2026 at 8:19 PM IST
**Transaction ID:** 483854748

**Total Pending Amount:** INR 15,400

I have already **confirmed with my bank** that all the above transactions were **successfully processed and debited**. I have provided Dafabet with **all required proofs**, including transaction IDs and bank statements.

### Communication with Dafabet:

For the past **34 days**, I have been consistently **emailing Dafabet support and contacting their live chat**. Unfortunately, I only receive **repetitive canned responses**, such as:

> “We have followed up with the payment team and they are working non-stop. Your funds will be credited as soon as possible.”

Despite these repeated assurances:

* No exact reason for the delay has been explained
* No concrete timeline has been provided
* No progress or resolution has been achieved

Keeping a player’s money pending for over a month without transparency or accountability is **unacceptable and unprofessional**.

### What I Am Requesting:

1. Immediate credit of **INR 15,400** to my Dafabet account **OR**
2. A full refund of the pending amount back to my bank account
3. A clear explanation for the excessive delay and lack of resolution

I respectfully request **AskGamblers’ assistance** to mediate this matter and help ensure a fair and timely resolution.

I am ready to submit **all supporting documents**, including bank statements, transaction receipts, and email/chat transcripts, upon request.

Thank you.

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹15400

Discussion

AskGamblers

• Support Team

6 months ago

Dear all,

We regret to inform you that following the submitter's confirmation that the issue, subject to this dispute, has already been raised with the relevant Consumer Court of India and, taking into account the fact that the parties did not reach a mutual agreement of settling the dispute, the AskGamblers Complaint Team has no other option but to close this complaint as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

As soon as the AskGamblers Complaint Team is notified about the Court's final decision on the case, we will comply and mark this complaint accordingly.

Sreerama1

6 months ago

Dear Dafabet Support,

This is to formally inform you that I have filed a complaint regarding my pending deposit, which has not been credited or refunded for over 60 days, despite repeated follow-ups and submission of all required proofs.

Due to the continued lack of resolution, I have escalated the matter and submitted a complaint with the Consumer Court of India (Complaint No: CC/2026/45873). This email serves as a final notice before further legal action proceeds.

You are requested to immediately credit or refund the pending amount and confirm resolution at the earliest.

Sreerama1

6 months ago

To the Compliance and Customer Support Team at DafabetCC: Dispute Resolution Team at AskGamblers
I am formally escalating an unresolved dispute regarding my missing deposit of ₹15,400, which has not been credited or refunded despite multiple attempts to resolve this directly with Dafabet support.
I deposited these funds in good faith and expect fair and transparent handling of customer transactions. The continued delay in resolving this issue is unacceptable and has caused me financial distress.
I am requesting that Dafabet take immediate action to:
• Credit the full ₹15,400 to my account, or• Issue a complete and prompt refund
I am copying AskGamblers on this email as an independent complaint and dispute mediation platform. I respectfully request that AskGamblers review this case and assist in ensuring a fair resolution. If this matter remains unresolved, I will submit a formal public complaint with full documentation for investigation and publication.
My preference is to settle this dispute professionally and without further escalation. However, I am fully prepared to pursue all available channels to recover my funds and protect other consumers from similar situations.
I expect a prompt and clear response.
This email constitutes a formal legal notice and final demand regarding my missing deposit of ₹15,400, which has not been credited or refunded despite my prior communications with your customer support team.

I deposited the above amount in good faith under the expectation of fair and lawful business practices. Your continued failure to credit or return these funds represents a serious breach of consumer trust and may constitute unfair and deceptive business conduct.

I hereby demand that Dafabet take immediate corrective action by:

• Crediting the full ₹15,400 to my account without delay, or
• Issuing a full refund to my original payment method

If this matter is not resolved within a reasonable and prompt timeframe, I will proceed with formal escalation. This includes submitting a documented complaint for public review and mediation through AskGamblers, as well as pursuing complaints with appropriate consumer protection and regulatory authorities. I am fully prepared to present all transaction records, correspondence, and supporting evidence in support of my claim.

This notice serves as a final opportunity to resolve the dispute amicably. Failure to act promptly will leave me no alternative but to pursue all available remedies to recover my funds and to warn other consumers through formal and public channels.

I expect your written confirmation of resolution as a matter of urgency.
Details of the pending transactions are as follows:
₹5,000 – Transaction ID 480240879
₹6,000 – Transaction ID 480895338
₹1,500 – Transaction ID 481446734
₹2,900 – Transaction ID 483854748

Sreerama1

6 months ago

Dear Dafabet Support,

It has now been 60 days since I first raised my inquiry, and I am extremely disappointed that it remains unresolved. Repeated assurances that you are “still working on it” are no longer acceptable after such a long period with no concrete progress or timeline.

This level of delay reflects very poorly on your customer service. I expect an immediate and detailed update explaining why this has taken so long and exactly when it will be resolved. Please treat this as an urgent complaint and prioritize my case accordingly.

I am expecting a prompt and definitive response.

Dafabet Casino Complaint Stats

Resolved 1454 / 1520

Avg. Amount $1,120

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (267)

Dafabet Casino Complaints

See all complaints for this casino

169000 Crypto Deposit Successfully Completed on Blockchain but Still Not Credited

Dear AskGamblers Complaint Team,
I am requesting your assistance regarding an INR 169,000 deposit to my Dafabet/Dafa Sports account which has not been credited despite the cryptocurrency transaction being successfully completed on the blockchain.
The payment page instructed me to transfer 1,784.359877 USDC via Ethereum (ERC20) to the provided deposit address:
I completed the transaction to the exact address provided. My wallet shows the transfer as Completed, and the blockchain explorer confirms that the transaction was successful and that 1,784.359877 USDC was transferred to the specified address.
I have already contacted Dafabet and provided the transaction hash, sending/receiving addresses, wallet transaction proof, blockchain confirmation and screenshots of the deposit instructions.
Dafabet acknowledged my complaint regarding Transaction ID 528449446 but only informed me that the INR 169,000 would be credited “once confirmed.” Despite the blockchain transaction already being successfully confirmed, the deposit continues to show as Pending in my Dafabet cashier.
I respectfully request AskGamblers to intervene and ask Dafabet to trace this transaction with its payment provider and credit the full INR 169,000 to my Dafa Sports account without further unnecessary delay. If for any technical reason the deposit cannot be credited, I request that the equivalent cryptocurrency amount be returned to the originating wallet.
I am attaching the deposit QR/payment instruction, wallet confirmation, blockchain transaction confirmation, Dafabet cashier showing the INR 169,000 deposit as pending, and my correspondence with Dafabet support.
Thank you for your assistance.

Resolved

₹169,000

Withdrawal not credited despite successful processing

Hello AskGamblers Team,

I am facing an issue with my Dafabet withdrawal of ₹58,300.

Username: VIJAYKUMAR0877

Transaction ID: 527449404

Withdrawal Date: 31/08/2026

Dafabet marked the withdrawal as Successful on 31/08/2026 at 15:48:56 IST, but the amount has not been credited to my bank account. It's been almost 9 days since I've been getting the same generic response from Dafabet CS, and days are passing without an update.

I contacted Dafabet several times and provided the bank statement they requested. I also checked with my bank, but the transaction/UTR is not traceable, and no credit has been received.

Dafabet has informed me that the issue is being checked by their Payments Team, but I am still waiting for the withdrawal amount.

I have attached the bank statement as proof.

Please help me resolve this issue and get my ₹58,300 credited.

Thank you.

81h left

₹58,300

Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01

I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.

My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.

I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”

Despite completing verification, the withdrawal problem has not been resolved.

On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:

Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined

Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.

I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.

At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.

I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.

I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.

I am attaching supporting evidence showing:

My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

58h left

₹85,930

Withdrawal not credited 8000

Dear Support Team,

I am writing to raise a complaint regarding a withdrawal transaction where the amount has not been credited to my bank account.

Transaction Details:

Transaction ID: 527365615
Transaction Date: 30/08/2026, 03:00:37 PM
Transaction Amount: ₹8,000.00
Status: Successful
UTR Number: 948521025896
Transaction Type: Withdrawal
From: Common Wallet
To: Local Bank Transfer

Although the transaction status shows Successful, the amount of ₹8,000 has not been credited to my bank account.

Please investigate this transaction using the above UTR number and arrange for the amount to be credited at the earliest. Kindly also provide an update on the status and resolution of my complaint.

Pw of attachment: < password removed >

Thank you.

79h left

₹8,000

Verification pending for 10 days

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹1,52,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

62h left

₹152,000

Withdrawal of INR 40000 has not been credited for a long time

Hi @dafabet team

I withdrew Rs 40000 on 18th August.

The withdrawal was successfully processed but has not been credited to my bank account.

17 working days have already passed, but the amount has still not been credited to my bank account.

Please check with the payment partners and please credit the amount to my bank account.

Transaction ID in Dafabet: 526211119

Resolved

₹40,000

Deposit not credited

Dear AskGamblers Team,

I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.

I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

Amount: 288 USDT
Network: TRON
Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
Status: Successful / Confirmed
Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.

I have attached screenshots showing:

The Dafabet deposit marked as Pending.
My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.

I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Resolved

$288

Deposit amount not credited my dafa account 8 days over still not received

Sir I deposited 20001 rupees. I still have not received my Dafabet account. Please clear the issue. I have clear screenshot also. I chatted with customer support team but no use and send mail also but still not received my money. I deposited the amount 24 August 8 days over still have not received my money. I uploaded the screenshot on the cashier page also. Please clear payment issue. Thank you

62h left

₹20,001

Withdrawal amount not credited

I have a withdrawal issue with dafabet.

The withdrawal of INR 34,000 happened via a split payment of INR 8000, INR 8000, INR 6000 and INR 12,000.

But INR 12,000 has never came to the bank. I have checked with my bank with the UTR number provided by dafabet but bank has informed that the payment has not received.

I have escalated this to dafabet team and they have informed to share the bank statement which I have shared thrice to them but no response after that.

Kindly help with the solution.

Resolved

₹12,000

Deposit not credited since January 10th 16500 INR

I am submitting this complaint regarding a 16500 INR deposit made to my Dafabet account on 10 January 2026.

The amount was successfully debited from my payment account, but it has never been credited to my Dafabet wallet.

I have contacted Dafabet customer support regarding this issue and have provided the relevant transaction details and payment proof.

Dafabet has not credited the amount to my wallet, and I am requesting that the payment be properly investigated by their payment and finance team.

I am requesting that Dafabet trace this transaction and either credit the 16500 INR to my Dafabet wallet or return the money to the original payment source.

I can provide proof of the successful transaction and any relevant correspondence with Dafabet.

I have already waited for several months, and I am requesting assistance in getting this matter resolved.

Username - kunalchoundiye

Date of birth - <removed>

UTR - 601081229653

Transaction ID - 485042728

Transaction Date - 10-01-2026

Transaction Time - 05-08-19 PM

Deposit Amount - INR 16500

Payment Method- Jupay UPI

Receiver UPI Name- Dhinesh Babu

Receiver UPI ID- 8925239405-u77c@ybl

Resolved

₹16,500