Hello AskGamblers,
I hope you can help me resolve a frustrating situation with Dafabet.
Account details:
Username: < sent to the casino >
Current Balance: INR 599,873.31
Verification Status: Fully Verified (confirmed on account page)
The issue:
My account shows as verified, with no pending document requirements. However, every single time I attempt to withdraw funds, I'm hit with this error before the transaction even processes:
"Sorry, there was an error with your withdrawal. (Code: 310)"
Clicking "Try Again" does not help - the same error repeats every time, with no explanation of what's causing it.
Attempts to resolve:
I've reached out through Dafabet's Live Chat, but haven't received any real help - just standard responses that don't address the root cause. Since the withdrawal never actually processes, there's no transaction ID to reference, which seems to be causing further confusion with their support team.
Attached evidence:
1. Screenshot confirming my documents are verified/approved
2. Screenshot of the Error Code 310 message that appears on withdrawal attempts
3. Screenshot showing my account balance and verified status on the main dashboard
What I need:
I'd like AskGamblers to step in and push Dafabet to properly investigate Error Code 310 on my account, so I can finally withdraw my funds. This has gone on long enough without a real answer from their support team.
Thank you for your help.
Dear all,
Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.
Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.
Dear Dafabet Casino,
The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please send required information to supporÂt@aÂskgÂambÂlerÂs.com directly.
Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.
Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Please be advised that in accordance with our Terms of Use, your account was found to be engaged in prohibited practices. As a result, your account has been sanctioned, and all associated winnings have been confiscated.
For more detailed information, please refer to sections 9.1 and 9.4 of our Terms of Use.
Kindly note that this decision is final and won't be changed.
Thanks,
Dafabet
Dafabet Casino Complaint Stats
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