Email id is not updated as requested
Hello All,
I've requested for email id change under ticket (Email id change request - REDDY6302 | Ticket #1379918) from < email #1 masked > pr***[email protected] to < email #2 masked > om***[email protected], but instead of changing it to < email #2 masked > om***[email protected], your team updated it as < email #3 masked >
om***79@dafafun.com.
What is this extension @dafafun.com ??? I haven't asked you to update this as email in anyone of my mails but from where did you get it ??? ( Refer below mail communication screenshots attached)
It was your mistake , someone in your team internally made a typing mistake and update the email as < email #3 masked > om***79@dafafun.com instead of correct email < email #2 masked > om***[email protected]
Now I'm unable to get any emails from Dafabet to my both new and old emails (< email #1 masked > pr***[email protected] and < email #2 masked > om***[email protected])
Even I tried to retrieve my account but it's not taking my email address, saying to reverify the data.
I've contacted LIVE CHAT and they sent a test email to my registered email id linked to REDDY6302 but I've never received that test mail to anyone of my emails (< email #1 masked > pr***[email protected] and < email #2 masked > om***[email protected])
Kindly for better communication and access for me with Dafabet, kindly update my email id as < email #2 masked > om***[email protected] NOT AS < email #3 masked > om***79@dafafun.com
- Correct mail: < email #2 masked > om***[email protected]
- Wrong email: < email #3 masked > om***79@dafafun.com
Please help me with this immediately