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Disabled withdrawal without any reason


2 weeks ago

This website really harassed me so much that I am forced to file a complaint. First, they took such a long time to verify my account, and now, after a month, the documents got verified; they disabled the withdrawal. Every time I get this error: Sorry, there was an error with your withdrawal. Code 310, and every time I chat with them, they don't even know what this, sometimes they say you unconfirmed deposit and sometimes they say something else. After 04-08, I never made any deposit and whatever they are saying is totally false. I will attach a screenshot also, pls help me solve this account problem asap, total amount involved is 11900 usdt and my username is < username removed >

Disputed Casino Dafabet Casino
Amount $11900

Discussion

User name

Dear @Sudeep91,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Valued Customer,

Apologies for the delay.

Upon checking, we can confirm that your withdrawal documents have been received and approved. Additionally, your latest withdrawal requests have been successfully processed.

Thank you for your patience and understanding.

Regards,
Dafabet
User name loyalty-level-1
Yes already sent 2 days back but still not verified yet
User name

Dear @Sudeep91,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dafabet Casino Complaint Stats

Resolved 1446 / 1511
Avg. Amount $1,122
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
86h left
$288
Withdrawal declined and no valid payment method available
My Dafabet account is fully verified, but I am currently unable to withdraw my funds.Amount I want to withdraw: INR 203,948
I previously submitted a complaint because my usual Cryptocurrency/USDT withdrawal option disappeared. AskGamblers advised me to cooperate with Dafabet and select one of the available withdrawal methods.
I followed that advice.
I selected an available withdrawal method and submitted a withdrawal, but Dafabet declined it due to “Payment Method Mismatch.”
Therefore, this is no longer simply a complaint about my preferred payment method. I have followed the available options, but Dafabet's own system is rejecting my withdrawal while the payment method previously used by me is unavailable.
I have contacted Dafabet Support and Payments repeatedly. Instead of providing a valid withdrawal solution, multiple departments are sending me the same generic response asking for transaction ID/UTR details, despite my clearly explaining that I am requesting a workable withdrawal method.
I have now specifically asked Dafabet to either:
Process my INR 203,948 withdrawal manually through USDT TRC20; or
Restore the Cryptocurrency/USDT withdrawal option so I can place the withdrawal myself; or
Clearly identify a withdrawal method that Dafabet will actually accept without another “Payment Method Mismatch” rejection.
I am fully willing to cooperate with any legitimate verification or withdrawal requirement.
I respectfully request AskGamblers to accept this fresh complaint and ask Dafabet to provide a specific, workable method for withdrawing my verified funds, rather than continuing to redirect me between generic responses.
I am attaching evidence showing my verified account, unavailable cryptocurrency withdrawal option, declined withdrawal, “Payment Method Mismatch” issue, and the responses received from Dafabet/Payments.
Status solved Resolved
₹203,948