Complaint #1758 Dafabet Casino

Deposits of 30k and 25k not credited

By Shameer B.

9 months ago

Hi,

I have been playing casino in dafabet from so many years. In recent times, UPI payment methods have not been successfully operated by Dafabet. I have done the two transactions in recent time,s one is 30k and one is 25k. Neither is credited to my Dafabet account, nor are there any updates. I don't see any proper response from Dafabet.

30k - I have scanned the QR payment, which has been debited from my bank account. When I have submitted the UTR number, the page has shown an error. after that, i have submitted the deposit payslip to the cashier page to the pending tab. After submission, also i havent got any response. Meanwhile, I have checked with Google Pay customer support as well as my bank. They mentioned that the amount has been credited to the merchant. So there won't be any chargeback. in this case, there is no support from the app, the bank, and the Dafabet customer support, since everthing isan automated system. Call support is also not active.

25k: In this deposit, my account was debited through the Dafabet QR code. Payment was successful,but the amount has not been credited to the Dafabet account. I have followed all the procedures. Same results. No proper support.

Kindly justify both of my transactions.

1. Transaction Details:

Amount 30k Deposited on 25th September at 4.32 pm

Merchant To: Jazio Trading PVT LTD

UPI ID: jaziotradingpvtltd@iob

Transaction ID : 465923934 / 465923986 ( either one of them)

UTR Number: 526864477372

2. Transaction Details :

Amount 25k Deposited on 2nd October at 03.03 pm

Paid to merchant: HARDHIKBHAI MUKESHBHAI MAKAWANA

UPI ID: CFST20011460@cub

Transaction ID : 467328400 / 467328529 ( Either one of them)

UTR Number: 184821724785

I am requesting from here to please take action on both the transactions and do the needful.

Note: I have proof of deposit slips, and the same has been submitted to: support.inr@dafabet.com

Thanks

Shameer

Disputed Casino Dafabet Casino

Reason Amount not credited

Amount ₹55000

Discussion

AskGamblers

• Support Team

9 months ago

Dear @shameer84,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

AskGamblers

• Support Team

9 months ago

Dear @shameer84,

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

9 months ago

Dear valued customer,

We can confirm that your deposit (467328529) has been completed and the funds are in your account.

We still encourage you to contact our Customer Support department about these issues.

Thanks,
Dafabet

Dafabet Casino

• Representative

9 months ago

Dear customer,

We haven't yet received the necessary bank statement.

To move forward with your request, please locate the most recent email from our support team and send your bank statement as an attachment in your reply.

Thanks,
Dafabet

Dafabet Casino Complaint Stats

Resolved 1364 / 1429

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

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Please link this to my ongoing case and review the details below:

Username: JERMYJOY77

Transaction ID: 516748243

Date & Time: 11/06/2026 at 06:08:18 AM

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Respected team,

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Account Details

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- Deposit Method: GDpay USDT ERC20

Transaction Details

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- Amount: 88,033 INR / 915.56 USDT

- Blockchain: Ethereum ERC20

- Transaction Hash: 0x60e7d8b9aaa7de857cd8b5d72210aa7dacd9810337c379e7e60e1e62d16fdd52-

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- Status: Confirmed on blockchain

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Attachments

1. Screenshot of successful payment from GDpay

2. Screenshot of Dafabet support replies

I request an urgent update on this matter with a resolution ETA. This is a significant amount and the delay is unacceptable.

Thank you for your immediate attention.

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< personal information removed >

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Transaction Date 10/07/2026 09:38:20 AM

Transaction Amount 100000.00

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Transaction UTR Number 619117089575

Transaction Type Withdrawal

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