Complaint #2203 Dafabet Casino

Deposits are not credited to my wallet

By Sanganna

6 months ago

My first deposit of ₹40,000 was made on 16 December 2025. The amount was successfully debited from my bank account, but it has not been credited to my Dafabet wallet.

Additionally, I made another deposit on 31 December 2025 of ₹40,000, which is also not credited to my Dafabet wallet.

Deposit Details:

Amount: ₹40,000

Date: 16 December 2025

Transaction ID: 480382607

Amount: ₹40,000

Date: 31 December 2025

Transaction ID: 482904231

Status: Not credited

I have contacted Dafabet’s chat support several times regarding both transactions, but they continue to give me the same repetitive responses without any real investigation or resolution. I have also shared my deposit slip screenshots as proof, yet no action has been taken.

I kindly request Athat skGamblers intervene and help resolve this issue by ensuring that both deposit amounts are either credited to my Dafabet wallet or refunded back to my bank account as soon as possible.

I am willing to provide bank statements, screenshots, or any additional documents required for verification.

Disputed Casino Dafabet Casino

Reason Amount not credited

Discussion

AskGamblers

• Support Team

6 months ago

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

Dafabet Casino

• Representative

6 months ago

Dear Valued Customer,

After rechecking your account, we confirm that the funds have still not been received on the payment provider’s end.

If the amount has already been deducted from your bank account, we kindly advise you to contact your bank directly to initiate a refund process.

Thanks,
Dafabet.

Sanganna

6 months ago

I am sharing you my bank statement for 16th December transaction

Deposit Details:

Amount: ₹40,000

Date: 16 December 2025

Transaction ID: 480382607

Sanganna

6 months ago

I have already contacted my bank, and they have clearly confirmed that the amounts were successfully debited and not refunded. There is no pending or reversed transaction from the bank’s side.

I have shared deposit slip screenshots and bank confirmation as proof

I kindly request AskGamblers to intervene and ask Dafabet to properly investigate these transactions with their payment provider and resolve the issue—either by crediting the deposits to my wallet or refunding the amounts back to my bank.
I am ready to provide bank statements, screenshots, or any additional documents required.

Dafabet Casino Complaint Stats

Resolved 1364 / 1429

Avg. Amount $1,104

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (260)

Dafabet Casino Complaints

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Deposit of 10K INR not credited to the casino wallet

Dear AskGamblers Team and Dafabet Complaints Team,

I am writing to report a deposit of rupees 10k not deposited to the casino wallet.

On 11/06/2026, I made a separate deposit of 10,000 INR. The funds were successfully debited from my bank account, but the Dafabet cashier page continues to show the status as "in progress," and the money has not been added to my wallet. I have already attempted to resolve this through standard customer support channels without success.

Please link this to my ongoing case and review the details below:

Username: JERMYJOY77

Transaction ID: 516748243

Date & Time: 11/06/2026 at 06:08:18 AM

Amount: 10,000 INR

UTR Number: 060847842238

I have attached the successful bank transaction slip and the screenshot of the pending cashier page for this specific transaction.

Please validate this evidence alongside my open complaint and ensure the 10,000 INR is credited to my account.

Regards,

Jermi

91h left

₹10,000

Withdrawal disabled Error Code 310

First dafabet placed a bet limit on my account which is already fully verified account. Then I decided that I don't need to have higher balance in my account because of the bet limits and therefore I was trying to make a withdrawal but I received a message that some error occurred with code 310. Upon checking my withdrawal history it shows that withdrawal was disabled. Contacted their live chat helpline but didn't get any satisfactory answer. Therefore I request that my withdrawals be enabled so that I can get back my funds.

92h left

Deposit successful but not credited in my dafa account

Missing USDT Deposit Not Credited - ID: < username removed > - TxID: 522223950

Respected team,

I am writing regarding a deposit that has not been credited to my account despite the transaction being confirmed on-chain.

Account Details

- Dafabet ID: < username removed >

- Deposit Method: GDpay USDT ERC20

Transaction Details

- Deposit Transaction ID: 522223950

- Amount: 88,033 INR / 915.56 USDT

- Blockchain: Ethereum ERC20

- Transaction Hash: 0x60e7d8b9aaa7de857cd8b5d72210aa7dacd9810337c379e7e60e1e62d16fdd52-

- Time of Deposit: 16 july 2026 and 7 :32 pm

- Status: Confirmed on blockchain

It has been more than 96 hours since I made this deposit. I have contacted support multiple times but keep receiving the same response that "deposit is in process" with no resolution or timeline.

The funds have already left my wallet and the transaction is confirmed. Please escalate this to your payments/finance team and manually credit the amount of 915.56 USDT to my Dafabet ID: < username removed > immediately.

Attachments

1. Screenshot of successful payment from GDpay

2. Screenshot of Dafabet support replies

I request an urgent update on this matter with a resolution ETA. This is a significant amount and the delay is unacceptable.

Thank you for your immediate attention.

Regards,

< personal information removed >

94h left

₹88,033

Withdrawal is taking too much time and account verification is delayed

My Dafabet withdrawal has been pending since 23rd July 2026. The total stuck amount is 470000 INR

They asked me to upload account verification documents, which I did on 23rd July itself, but still more than 48 hours have passed; it's showing under review only.

Their time frame for checking documents is 48 hours, and I waited that time, and after that I am contacting the AskGamblers team to help out me in this matter.

I would like to tell you that I am a silver vip level customer, but still I am facing this issue, so AskGamblers team, please intervene here and help me get my account verified and my withdrawal processed as soon as possible.

Their email team is not responding to my emails

95h left

₹470,000

Withdrawal amount not received from dafabet for more than 10 days

It’s been more than 10 days; I have not received withdrawal amount of 1 lak inr… Whenever I ask there is no proper response; they are saying like it’s already been successful and providing the transaction I’d as: 619117089575.

There is no amount credited with this ID till date.

Below are the withdrawal details:

Transaction Id 521279594

Transaction Date 10/07/2026 09:38:20 AM

Transaction Amount 100000.00

Status Successful

Transaction UTR Number 619117089575

Transaction Type Withdrawal

From Dafa Sports

To Local Bank Transfer

Also, I am attaching bank statement here. Please get me a resolution on this.

63h left