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Deposits are not credited to my wallet


7 months ago

My first deposit of ₹40,000 was made on 16 December 2025. The amount was successfully debited from my bank account, but it has not been credited to my Dafabet wallet.

Additionally, I made another deposit on 31 December 2025 of ₹40,000, which is also not credited to my Dafabet wallet.

Deposit Details:

Amount: ₹40,000

Date: 16 December 2025

Transaction ID: 480382607


Amount: ₹40,000

Date: 31 December 2025

Transaction ID: 482904231

Status: Not credited

I have contacted Dafabet’s chat support several times regarding both transactions, but they continue to give me the same repetitive responses without any real investigation or resolution. I have also shared my deposit slip screenshots as proof, yet no action has been taken.

I kindly request Athat skGamblers intervene and help resolve this issue by ensuring that both deposit amounts are either credited to my Dafabet wallet or refunded back to my bank account as soon as possible.

I am willing to provide bank statements, screenshots, or any additional documents required for verification.

Disputed Casino Dafabet Casino

Discussion

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name
Dear Valued Customer,

After rechecking your account, we confirm that the funds have still not been received on the payment provider’s end.

If the amount has already been deducted from your bank account, we kindly advise you to contact your bank directly to initiate a refund process.

Thanks,
Dafabet.
User name loyalty-level-2
I am sharing you my bank statement for 16th December transaction

Deposit Details:

Amount: ₹40,000

Date: 16 December 2025

Transaction ID: 480382607
User name loyalty-level-2
I have already contacted my bank, and they have clearly confirmed that the amounts were successfully debited and not refunded. There is no pending or reversed transaction from the bank’s side.

I have shared deposit slip screenshots and bank confirmation as proof

I kindly request AskGamblers to intervene and ask Dafabet to properly investigate these transactions with their payment provider and resolve the issue—either by crediting the deposits to my wallet or refunding the amounts back to my bank.
I am ready to provide bank statements, screenshots, or any additional documents required.

Dafabet Casino Complaint Stats

Resolved 1452 / 1518
Avg. Amount $1,120
Avg. Complaint Duration 9 days
Avg. Response Time 2 days
Daily-Freespins
COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (267)

Dafabet Casino Complaints

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Keeps declining my withdrawals despite completed verification

Dafabet Username:< sent to the casino >

Current Balance: INR 85,930.01


I am submitting this complaint because I have been unable to successfully withdraw my funds from Dafabet despite completing the requested account verification.


My first withdrawal attempt for INR 30,000 was made on 19 August 2026 under Transaction ID 526312765. This withdrawal was declined.


I subsequently completed Dafabet's verification requirements and submitted the requested documents. My documents have now been officially approved, and my account is shown as Verified. The Documents section specifically confirms: “Documents verified – Your document(s) have been approved.”


Despite completing verification, the withdrawal problem has not been resolved.


On 7 September 2026, I attempted to withdraw my available balance of INR 85,930 again. Two separate withdrawal requests were submitted:


Transaction ID 528315149 – INR 85,930 – Declined

Transaction ID 528317991 – INR 85,930 – Declined


Therefore, I have now had withdrawal requests declined both before and after completing the requested verification.


I contacted Dafabet Live Chat regarding the latest rejected withdrawal. The representative checked my account and escalated the matter to the relevant team. I was told that I would be contacted through my registered email address once they receive further information. However, I have still not received a solution that allows me to withdraw my funds.


At this point, my account is verified, my documents are approved, and I have an available balance of INR 85,930.01, yet my withdrawal requests continue to be declined.


I have fully cooperated with Dafabet's verification requirements and I am ready to provide any additional information or documentation genuinely required to resolve the issue.


I respectfully request AskGamblers' assistance in contacting Dafabet and determining why my withdrawals remain restricted despite successful verification, and in helping me withdraw my available balance.


I am attaching supporting evidence showing:


My Dafabet Documents page confirming that my documents have been approved and my account is verified.

My Transaction History showing the declined withdrawal attempts, including the two latest INR 85,930 withdrawals.

My conversation with Dafabet Live Chat showing that I contacted support regarding the withdrawal issue and that the matter was escalated for further review.

Chart Pointer
93h left
₹85,930
Deposit not credited

Dear AskGamblers Team,


I would like to raise a complaint regarding a cryptocurrency deposit made to my Dafabet account under the username khan3300.


I made a deposit of ₹27,500, corresponding to 288 USDT. The cryptocurrency transfer was successfully completed from my wallet, and the transaction is also confirmed on the TRON blockchain.

According to the blockchain transaction details:

  • Amount: 288 USDT
  • Network: TRON
  • Transaction Hash: d8ba95b58847682860858cab7f5b1ee4d2ef444a428b3783930ec38a47b9ad16
  • Status: Successful / Confirmed
  • Block: 85811294

The blockchain screenshot clearly shows the transfer of 288 USDT to the receiving address.

My wallet also shows the transaction as Successful, confirming that the funds were sent successfully.

However, Dafabet has not credited the deposit to my account. The Dafabet transaction page currently shows the deposit as Pending.


I have attached screenshots showing:

  • The Dafabet deposit marked as Pending.
  • My wallet showing the 288 USDT transfer as Successful.

TRONSCAN showing the transaction as Successful and Confirmed.

The blockchain transaction details showing the amount and receiving address.


I respectfully request that Dafabet investigate the transaction using the provided transaction hash and credit the deposit to my account, or provide a clear explanation for why the confirmed blockchain payment has not been credited.

I am providing the complete transaction hash so Dafabet can independently verify the transaction on the TRON blockchain.

I request AskGamblers to assist me in resolving this matter with Dafabet.

Thank you.

Chart Pointer
19h left
$288